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De Palma Hotel Ampang

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De Palma Hotel Ampang
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64 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Reviewed 2 days ago NEW

For a hotel under the state govt, it should have been better maintained. The carpet and seats in the Rumbia coffee house were old and stained. Also the carpeting and flooring of the hotel as a whole. The rooms did not have any towels unless we call the housekeeping to send the towels. The size of the rooms are ok...

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Thank Idataufik
Reviewed September 14, 2016 via mobile

I think it's economy if staying with family and standard twin bed air conditioned and local bus stop is very near (you can travell with one ringit any where to KL ) and a good tasty restaurant near of it (available Indian foods like dosa chapathi there )

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Thank Subash S
Management response:

Dear Mr Subash, Greetings from De Palma Hotel Ampang, We thank you for the compliment. We will rest ensure that you will get the comfort once the hotel is fully refurbish. We thank you for using our hotel and facilities. We hope to serve you better in your next visit to De Palma Hotel Ampang. Regards, Management

London, United Kingdom
Reviewed August 16, 2016

the condition of this place is horrible. it is old and dirty. i have requested for executive suite but they gave a junior suite. Maybe i didn't make myself clear enough. so is ok. i went into the junior suite and noticed that the aircond room is not working. i called the reception but was asked to wait for another...

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Helpful?
Thank JannChia
Management response:

Dear Ms. Jann Chia, Greetings from De Palma Ampang. First of all we would like to thank you for staying with us. We value your comments and this was highlighted to the right department to rectify the short fall. We also would like to apologize for the room conditions and the management is looking into refurbishing the rooms with new...

Reviewed August 14, 2016 via mobile

Was given a high floor room. Nice view of city. Older rooms abit run down and thus not well maintained. Buffet breakfast was good with good spread. Value for money. Need to wait for hotel to be fully renovated to get good experience

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Thank Zulhelmy R
Management response:

Dear Mr. Zulhelmy, Greetings from De Palma Ampang, Thanks for your good comments and we will certainly wait for your next visit. Thanks Management

Reviewed July 31, 2016

The staff were friendly and very helpful but the hotel itself was a bit run down. The room was basic but clean. It was under renovation while we were staying there so hopefully that will improve things.

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Helpful?
Thank Tara C
Management response:

Dear Tara, Greetings from De Palma Ampang, Thanks for the compliment. We are sorry for the inconvenience caused due to the renovation. We are looking into the hotel refurbishment. Once the refurbishment complete the experience will be totally new. Thanks Management

Penang, Malaysia
Reviewed June 29, 2016

Booked a superior room with queen bed through Expedia but ended up with a double single-bed room. Front desk said I didn't mention about the room even though my itinerary which I brought along clearly stated my type of room. The room was average and needs refurbishing. Lack of ligthings in the room made it gloomy. Plus the bathroom light...

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Thank rafie p
Management response:

Dear Mr. Rafie, Greetings from De Palma Ampang, We look at your comments on parking availability as a serious matter. We rest assure that in future the hotel guests will be given priority in parking their vehicles. Thanks for bringing up this to our attention. Regards Management

Kuala Lumpur, Malaysia
Reviewed June 7, 2016 via mobile

Its an old hotel that in midst of refurbishing. Our room is a new one and its still look old. The only reason we went there because we got complimentary room and had wedding photoshoot (sad, should have opt to go somewhere else with own expenses) We did mentioned them in advance, expecting some thing special they could do for...

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Thank SeriYusuf
Management response:

Dear Mr. Seri Yusuf, Greetings from De Palma Ampang, We note on your request and we agreed as service provider we have to serve our guests with the best of our ability. This message were forwarded to the respective department for action. We thank you again for highlighting this to us. Regards Management

Reviewed May 18, 2016 via mobile

Thid hotel though it"s 3 stsr but performed like a 5 star hotel. Dtaff are friendly and attentive though nerd to smile more Restaurant serves good and tasty hslal items and reasonably priced for a KL hotel. Ideak for Muslim visitors too ad few floors are servef for Islamic genuine travellers with full amenities and ptaying hall. It is undergoung...

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Thank Abdul Karim B
Management response:

Dear Mr. Abdul Karim Greetings from De Palma Ampang, We thank you for the compliment. We will ensure the service is carried out for our guests. We thank you for using our hotel and facilities. Regards Management

Klang, Malaysia
Reviewed April 24, 2016

we stay 2 D 1 N for function purpose. 1) Air-cond in the function room are good. Overall Ok. 2) Restaurant also Good, got a lot of choice. But, that day we check in take a bath in the toilet, i think that is the multipurpose gel is Blue in colour, i feel OK, when we have a drink sirap...

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2Thank Choy81
Management response:

Dear Choy, Greetings from De Palma Ampang, We thank you for your comment. We are in the midst of upgrading. We take note on your comments and we will improve for the new facilities in the room. We also realized that due to high traffic at the junction it has created some noise at night. This is beyond our control....

Reviewed February 26, 2016 via mobile

Hotel lacated center of the city. Difficult to find parking. Hotel, especially their restaurant is based on islamic concept. Room is so so (dirty). Facilities is getting old, need to replace. workers and service provided are acceptable

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Thank Lee C
Management response:

Dear Lee, Greetings from De Palma Ampang, We take note on your valuable comment and the hotel is on refurbishment. Even though the hotel is an icon in Ampang, we strive on providing the memorable service to our guests. We hope to see you again at De Palma Ampang. Thanks Management

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about De Palma Hotel Ampang

Address: Jalan Selaman 1/2 | Palm Square, Ampang 68000, Malaysia (Formerly De Palma Ampang)
Location: Malaysia > Selangor > Ampang
Price Range: $27 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — De Palma Hotel Ampang 3.5*
Number of rooms: 25
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Also Known As:
De Palma Ampang Hotel Ampang
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Questions & Answers

Here's what travelers have asked, with answers from De Palma Hotel Ampang staff and other travelers.
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Questions? Get answers from De Palma Hotel Ampang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid facing main road or infront of mall, because noisy of motorcycle”
 of 5 bubbles Choy81, Apr 24, 2016 | Read review
“If you're not happy with your room, ask to change rooms, or ask for things to be cleaned or fixed. Just keep asking!”
 of 5 bubbles E3481HQlaurap, Jan 31, 2016 | Read review
“higher floors are less noisy”
 of 5 bubbles Nash09, Aug 11, 2015 | Read review
“Better rooms elsewhere..”
 of 5 bubbles supermariokempes, Aug 7, 2014 | Read review
“Choose another hotel if you can. Terrible.”
 of 5 bubbles norhisham, May 27, 2014 | Read review
5 of 5
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