Willa Port

Willa Port

widok na jezioro
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Room & Suite (75)
Dining (9)

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About

4.5
#2 of 6 hotels in Ostroda
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.3

Welcome to Willa Port, your Ostroda “home away from home.” Willa Port aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the hotel.

Willa Port features room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Willa Port, free parking is available.

While you’re here, be sure to check out some of the Italian restaurants, including Trattoria La Riva and Pub Atlanta, all of which are a short distance from Willa Port.

Looking to explore? Then look no further than Teutonic Castle Ostroda (0.2 mi), which is a popular Ostroda attraction – and it is conveniently located within walking distance of the hotel.

Willa Port puts the best of Ostroda at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Lake View
Mid-range
Languages Spoken
English, Russian, German, Polish

Location

Adama Mickiewicza 17, Ostroda 14-100 Poland
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
Olsztyn-Mazury Airport
43.1 mi
See all flights
Frederic Chopin Airport
114.5 mi
See all flights
1 Attraction
within 0.75 miles
284Reviews0Q+A18Room tips
Traveler rating
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  • 27
  • 4
  • 6
Time of year
Traveler type
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Detailed Reviews
swedishtravellers wrote a review Jun 2020
Gothenburg, Sweden219 contributions160 helpful votes
4.0 of 5 bubbles
We stayed here for one night. The hotel looks very nice and new and the room was great. The wellness and relax area was small but nice. The front desk staff could have been better. When we checked in, the girl was not smiling and gave us very little information. She said nothing about the breakfast, wi-fi or the relax areas so we knew nothing. The service there could be better.
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Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Piotr J wrote a review Apr 2023
3 contributions
5.0 of 5 bubbles
Excellent place for a business meeting. Great cuisine. Rooms with view on a lake. Placed between Warsaw and Tricity, nearby S7 lane. If you are looking for a weekend brake or place for an unobvious business meeting, highly recommended!
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patouke wrote a review Aug 2020
Edinburgh, United Kingdom164 contributions90 helpful votes
4.0 of 5 bubbles
Our family of four, all adults, had a pleasant stay in Willa Port during last bank holiday weekend.
Generally speaking, there wasn’t many things to complain about yet there were few that prevented me from giving the resort five stars, especially considering its industry rating and reputation.

Pros
- great guest service, friendliness and professionalism of the team across all customer interaction points, from reception team to spa assistants to cleaning staff
- location and free parking
- breakfast buffet- fresh, delicious, huge variety and accommodating to different diets
- all necessary measures in place post-pandemic
- many options of spa and wellness treatments
- complimentary access to jacuzzi, sauna and swimming pool

Cons
- larger rooms charged at a premium rate with a front view of the lake and large terrace with a swing could have been prepared with a greater care, the glass balcony panels looked dated and dirty
- Wi-Fi on 2nd floor room was poor and kept on dropping constantly
- Italian restaurant downstairs, notabene with fantastic food, hosted series of live music concerts over weekend. Italo disco is not too everyone’s taste, I appreciate it, but the sound system was so powerful, that after an hour or so it became really annoying to many guests staying in lake-facing rooms. My suggestion to hotel management is notifying guests about such events

Overall, I would highly recommend Willa Port for a short weekend, it is beautifully located and offers a range of facilities on site and within walking distance, just needs a little of TLC.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JayWiz wrote a review Sep 2011
London, United Kingdom8 contributions15 helpful votes
2.0 of 5 bubbles
I have previously stayed at the apartments of Willa Port when it opened around two years ago and recently(Summer 2011) returned. I must say my party and I were extremely disappointed. Originally there was a breakfast service directly to the rooms which was no longer. I had a baby with me and in the mornings we were expected to come out of the hotel and either get into the car and DRIVE round to the other Willa Port for breakfast or we were told to go over the 'Taverna' restaurant located on private land to the side, which on early mornings was shut.! So imagine the hassel you have to go through on a rainy day with a baby, sort out the car seat, drive out onto the main road then try and find parking on the other Willa Port site, unpack your baby and yourselves! ridiculous and all for breakfast which was definately not worth it. Poor selection, most of the plates were empty and replenishment stopped before the hours of breakfast were up. Poor selection of drinks although there is one coffee machine present for all the guests to queue up and use.
We also went on a religious weekend in August and that was the reason for the lack of supplies but how comes Hotel Platinum did not have these issues??/ Poor planning and management! No-one to greet or seat you when you get to the breakfast room from the apartments. Waiters walk around you like hawks as you are eating waiting for your plates- not relaxing and pretty irritating. A positive- they have baby chairs. The view is also amazing.

As for the ooms they were not cleaned properly until we pointed it all out ie towels not tidied, bathroom not cleaned properly, light bulbs were blown. It has really gone downhill. From when we visied before we were blown away and were recommending it to all our friends and family but after this stay I do not wish to go back to Willa Port. Perhaps the new building is goof but the apartments leave much to be desired and seem to have been neglected now. There is only one iron for the whole building which had not been returned on our stay so we were unable to make use of it until it was not needed. What was supposed to be a relaxing stay was most definately not and I believe we shall stay elsewhere in the future.
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Date of stay: August 2011
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: Don't go during the Reggae festival as you get no sleep!!!! All noise comes from the side of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacek Piotr wrote a review Jan 2020
Warsaw, Poland141 contributions86 helpful votes
+1
3.0 of 5 bubbles
It uses to be one of the best hotels in Poland, a fantastic location directly on the lakeshore in a smiling small, well-governed city of Ostróda, near the promenade with a full range of water divertissements, now, thanks to the careless management start to fall into pieces. Once booked the customer receives a mail "careful, you're probably a thief, but we'll discover your tricks and will charge you for that", then, even if you left a lot of money in your previous stays, won't receive any upgrade in a practically empty hotel. The fake Italian restaurant for almost two decades will not correct stupid errors in the menu, the bath will be full of mud in the corners, the moquette will be always and always dirtier... The swimming pool will be unguarded, and its glass wall will be so dirty that will be almost impossible to watch thru. The choice of TV channels will be very poor... But, you'll get one of the best breakfasts in four-star hotels in central Europe, you'll have a fantastic view from the balcony (if you'll get a room with!).
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Date of stay: January 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Ask a lake view room with a balcony and wicker hanging chair!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
susan F wrote a review May 2018
33 contributions29 helpful votes
5.0 of 5 bubbles
Stayed here recently for a family event found the hotel very impressive good selection of food for breakfast lunch and dinner rooms are of a very high standard as is the hotel staff very helpful pool a little small but is ok to chill and relax in beautiful scenery and the swing chair on balcony a pleasure to sit back and relax after a busy day
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Date of stay: May 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomasz D wrote a review May 2017
Lodz, Poland26 contributions48 helpful votes
3.0 of 5 bubbles
We have visited Willa Port for an extended weekend in May 2017. This was the cheapest option on booking.com for a 4* hotel in the Lakes District (Mazury) and this was the primary decision making factor :) Location is great: just on the lake front, beside an amphitheatre (good location for events). Rooms are very big, I guess most have side lake views. Buffet breakfast was rich. Food in one of the local restaurants, Trattoria La Riva, quite good as well. Spa is well equipped with a pool, saunas and massage areas. Beware: there is no gym!

Now about the service: it was a mixed feeling, as one could predict the reaction of staff. Some were nice and friendly, some, unexpectedly turned rude and murky. Buffet breakfast service was a mess: huge quest to one working coffee machine, tables were not bused on time for new guests, buffet was replenished at random. In their local eatery, La Riva, nobody told us that there is a wine selection NOT LISTED on a wine list. This is not only hard to understand but also hurts owner's profitability: wines in the menu were cheap ones while the ones hidden in another room much better and therefore more expensive. Quite stupid attitude.

Their advertised "free" WiFi is available only after you log in with your personal details (e-mail) or via FB. I am sorry, but this is not free at all as you'll get spam from all over if you do it. Shame on them. We used our mobile network to get to the Internet.

The spa staff shined well above the average of most service elsewhere. We participated in morning gym and stretching which was really great way to start your day. There was also a massage demonstration and a make-up class.

The owners of Willa Port apparently hold another 4* property in the city: Platinium Hotel which is in the city centre just beside the shopping mall, huge pool complex and sports grounds. We did not test the service though.

Our verdict: considering that you pay a bit less in Willa Port then in other hotels of the same standard (which are plentiful in the area) the decision is yours: good location, poor service, less expensive - go to Willa Port. Or choose another location for better service but at a higher price.
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Date of stay: May 2017
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justin S wrote a review Mar 2019
6 contributions12 helpful votes
1.0 of 5 bubbles
Booked in my wife and I , and given 2 single beds, told no double beds in this 4 star hotel....room is above the entrance from the parking lot

Eventually the unhelpful receptionist/manageress finds a double bed pillow top after trying to use 2 single pillow top horizontally over the bed

Told no double bed linen in this 4 star hotel , so they have to use single bed linen on the double bed

Room WiFi doesn’t work was told it would be fixed at a certain time 3pm....it’s way past 3 and still no one has arrived to fix it
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Date of stay: March 2019
1.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Don’t get me room overlooking the entrance and parking lot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SarahofYork wrote a review Jun 2018
45 contributions63 helpful votes
4.0 of 5 bubbles
Came for work related matter & pleasantly surprised. Lovely large clean room & bathroom. Stunning location overlooking lake. Friendly staff some of whom speak English. The whole hotel felt generous. Pleasant cafe/ bar with outside area by the waterside. About 15 minute walk from the station. Really amazing value compared to Uk prices. Fly to Warsaw & train or Flix bus.
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Date of stay: April 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Ask for a view of the lake.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lowl wrote a review Aug 2016
MIchigan107 contributions58 helpful votes
5.0 of 5 bubbles
3 nights with 2 small grandchildren. Package including breakfast and dinner. Very nice, quite a new hotel on a lake. Our room included a big balcony wit a beautiful view. Very specious , big enough for family of 4. Food quality, variety and amount excellent! By the way , coffee machine - top swiss maker .Very nice surrounding for walking. We also took a trip to Malbork castle ( Unesco heritage). We also used a aqua park of a "sister" hotel, Platinum. A lot of fun for kids. Plenty of parking space
Only 2 problems - no coffee or tea maker in a room also no coffee available at the time of dinner,
I suspect, that hotel wants guests to go to a coffee bar after dinner.
Next potential problem. Next to a hotel a big amphitheater for a summer evening performance, mostly weekends, quite loud. Closing windows helps a lot and concert are usually done by 11PM
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Date of stay: August 2016
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: Ask for a room with a lake view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jacek Piotr wrote a tip Jan 2020
Warsaw, Poland141 contributions86 helpful votes
3.0 of 5 bubbles
"Ask a lake view room with a balcony and wicker hanging chair!"
Read full review
Tuokko C wrote a tip Apr 2019
Tampere, Finland303 contributions72 helpful votes
4.0 of 5 bubbles
"If you want a wiew, please ask for the lakeside."
Read full review
Marcin Z wrote a tip Mar 2019
Elblag, Poland36 contributions5 helpful votes
2.0 of 5 bubbles
"Room 217 is quiet big"
Read full review
Justin S wrote a tip Mar 2019
6 contributions12 helpful votes
1.0 of 5 bubbles
"Don’t get me room overlooking the entrance and parking lot"
Read full review
SarahofYork wrote a tip Jun 2018
45 contributions63 helpful votes
4.0 of 5 bubbles
"Ask for a view of the lake."
Read full review
Not the right property for you?
There are more places to choose from in the Ostroda area.
PRICE RANGE
$89 - $159 (Based on Average Rates for a Standard Room)
LOCATION
PolandNorthern PolandWarmia-Masuria ProvinceOstroda
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WILLA PORT - Tripadvisor

Frequently Asked Questions about Willa Port
Which popular attractions are close to Willa Port?
Nearby attractions include Teutonic Castle Ostroda (0.2 miles).
What are some of the property amenities at Willa Port?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Willa Port?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Willa Port?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Willa Port?
Yes, free parking is available to guests.
What are some restaurants close to Willa Port?
Conveniently located restaurants include Lalo, Trattoria La Riva, and Kawiarnia Kawa na Lawe.
Are there opportunities to exercise at Willa Port?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Willa Port located near the city center?
Yes, it is 0.4 miles away from the center of Ostroda.
Are any cleaning services offered at Willa Port?
Yes, dry cleaning and laundry service are offered to guests.
Does Willa Port offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Willa Port?
The staff speaks multiple languages, including English, German, Russian, and Polish.
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