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Mercure Annecy Sud

76 Avenue d'Aix les Bains | BP 2, Seynod Cedex 02, 74602 Seynod, Annecy, France
Hotel amenities
1 room 1 adult
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Mercure Annecy Sud
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271 Reviews from our TripAdvisor Community

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London, UK
Level Contributor
96 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed October 27, 2015

I have stayed here on a number of occasions on journeys to/from Italy. It is a good reliable Mercure, has pretty good food albeit with a limited choice at weekends, and a nice pool. There is a large car park. Booking was easy via the Accor android app and there is a small discount for members (membership is free).

Helpful?
Thank GR20London_UK
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed October 9, 2015 via mobile

The rooms which are very spacious are equiped with a High Definition TV (45inches) and a safety box which is very useful. As for the staff they were helping the customer with a 24h service. Everything was great! Many thanks to the ladies from the bar and especially the madame from reception.They always smile!!!

Helpful?
Thank Antonios A
Reading, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 10, 2015 via mobile

Superb hotel, great atmosphere. Love the bar. Staff were always friendly, approachable and hospitable. Food in the restaurant was great. Love the seats on the terrace by the bar overlooking the mountains. Rooms lovely, spacious, clean and well equipped with coffee and tea making facilities. I had a great stay. It's not easy to locate but I love the fact... More 

Helpful?
Thank JamieNoNo
Mercure_Annecy_Sud, Directeur général at Mercure Annecy Sud, responded to this review

Thank you for taking time to post a comment about our hotel on Tripadvisor, We thank you very much for your feedback and assure you that your comments will be shared with the staff so we can continue improving our services. We hope to see you very soon. Your sincerely, More 

Valletta, Malta
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 10, 2015

The hotel offer good comfortable accommodation, in proximity of Annecy. The lady at the check-in was courteous and friendly. The hotel offers a good quality breakfast The property has a small outdoor pool which was rather cold. It is located in the center but within reasonable waking distance or connected by a regular nearby bus. House keeping could be better,... More 

Helpful?
Thank Rich B
Mercure_Annecy_Sud, Directeur général at Mercure Annecy Sud, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Brighton and Hove, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 9, 2015

recently refurbished hotel and pool. good selection of breakfast and really friendly and helpful staff. would definitely recommend it to anyone staying in Annecy. there is a bus stop outside to take you into the centre of town within 6 minutes.

Helpful?
Thank lisaharrison2001
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Hertford, United Kingdom
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 11, 2015

Easy to park at hotel on arrival and free. Staff very friendly at check in and any other time we needed to speak to them within all areas of the hotel. They mostly spoke very good English. Room was big and air conditioned. Slight unpleaseant smell from the bathroom. Lovely comfortable bar area that looks like it may have just... More 

Helpful?
Thank kerrie h
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for taking time to post a comment about our hotel on Tripadvisor, We thank you very much for your feedback and assure you that your comments will be shared with the staff so we can continue improving our services. We hope to see you again next time. Your sincerely, More 

Zurich, Switzerland
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 31, 2015 via mobile

We stayed here a few days ago en route to southwest France. Everything was clean, but the fittings were old especially in the bathroom. Comfy bed & good sized TV. Dinner was disappointing, the chips were oily, obviously cooked in old oil, the were extremely soggy & greasy. Breakfast on the other hand was really good. All in all overpriced.

Helpful?
Thank SteveCathy P
Mercure_Annecy_Sud, Directeur général at Mercure Annecy Sud, responded to this review

Dear Sir, Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. I would like to reiterate our commitment to... More 

Arrowtown
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

Yes, this is a little further out from the centre of town, but the upside is there's free parking (a rare thing in the centre), it's quiet and more spacious. The rooms are by European standards a good size and clean and comfortable. The staff are very friendly and all speak excellent English. The pool outdoor area provides a nice... More 

Helpful?
1 Thank John F
Mercure_Annecy_Sud, Directeur général at Mercure Annecy Sud, responded to this review

Thank you for taking the time to tell us about your stay at our hotel. I am very pleased to read that you found out staff helpful and cordial and that’s why we take pride in ourselves to offer best service. Once again thank you for your comments and I wish you all the very best for your future travel.... More 

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