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Mercure Annecy Sud

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346 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Blaby, United Kingdom
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is lovely, very clean and welcoming. It is about a mile out of town which could be an issue but we oved the peacefulness. Slept like babies, very comfy beds. There is an excellent restaurant on site, very good food, varied choices. We thought breakfast was pricey at €17 so opted out but it was probably good judging... More 

Helpful?
Thank Clare R
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

London, United Kingdom
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First impressions not great. The exterior could do with a bit of attention! The foyer was a surprise, modern and bright with a nice reception. Our family room was clean and adequate but like the exterior could do with a bit of modernising. It was a bonus that the teens had their own room just off the main room but... More 

Helpful?
Thank kerry70
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Dear Sir and Madam, Thank you for taking the time to share with us your feedbacks about your stay at the Hotel Mercure Annecy Sud. We are disappointed to hear that the room and the services did not meet your overall expectations. Please allow us to express our sincerest apologies. We have started to renovate our rooms and we hope... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Moldy bathroom like I had in my apartment when I was 19. Didn't even shower. So sad. Room was clean bed was comfy but just couldn't settle into it by fear of germs and just disgust with the sanitary amenities. Didn't even try the pool was too turned off . :(

Helpful?
Thank Gabrielle P
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Dear Gabrielle, Thank you for taking the time to share your impressions about your stay at the hotel Mercure Annecy Sud. We are very disappointed to hear that your experience did not meet your overall expectations. Please accept our sincerest apologies. We have started to renovate the rooms and we hope to welcome you for a next jouney in Annecy,... More 

Zug
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It takes quite a drive into Annecy due to the traffic and parking, but the room and facilities are great for family. We had an one-bedroom room and it worked well for our kids. The staff were helpful and friendly.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Chensj
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Good Day We thank you very much for your feedback and assure you that your comments will be shared with the staff so we can continue improving our services. We are happy to see that you could enjoy your stay with us and that your room was up to your expectation. We hope to see you again next time. Yours... More 

Putte, Belgium
1 review
4 of 5 stars Reviewed July 25, 2016

nice hotel, we booked a room for 4 , of which 2 were children - very good lay-out of the room, clean , very friendly personnel , good breakfast , nice pool , only noise from the motorway can be uncomfortable

Review collected in partnership with Mercure Hotels

Helpful?
Thank janVD00
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Coton, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 22, 2016

Just returned from a coaching holiday at this hotel and the break wasn't bad. The room was large'ish, well maintained and cleaned well while we were there. All areas seemed to be in good order, the food although catered for a coaching holiday was not bad at all. Nice outside pool but you could hear that road location location location,... More 

Helpful?
Thank gwyn h
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for reviewing our hotel on Tripadvisor. We are sorry for your experience and offer you our sincerest apologies for the inconvenience. Looking forward to welcoming you shortly, in one of the hotels of the Mercure network. Yours sincerely More 

Clitheroe
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 29, 2016 via mobile

Lovely hotel although situated out of town on a nightmare road. Clean rooms with everything you require. Ample parking. Food is not the best, and not to everyone's liking. The description on the menu seldom matches what is put in front of you. Don't expect service at the bar anytime soon. The staff seem uninterested and almost have to be... More 

Helpful?
Thank Tourismo92
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for taking the time to post your review. Your comments regarding our staff come as a surprise since most of our guests compliment us on our friendliness and helpfulness. I would like to offer my sincere apologies as our aim is always to help in any time our guest’s and take your review to improve our staff in... More 

Exeter, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 18, 2016

Very comfortable room with plenty of space and good bathroom. Smart modern decor in the reception and restaurant, which is good for a quick meal if you are tired or in a hurry. My chicken dish was bland but the salad nicoise was good. It is 30 minutes walk to the cetre, downhill, so perhaps a taxi back. The location... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Michael B
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Dear Sir, We thank you very much for your feedback about our hotel and assure you that your comments will be shared with the staff so we can continue improving our services. We hope to see you again next time. Your sincerely, More 

Teignmouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 12, 2016

Our daughter booked this hotel for us for a 2 night stay as part of a 3 centre 1 week holiday. We found it to be very well appointed with very smart and friendly helpful staff. Our double room was very clean well laid out and a nice size. The bed was the largest we've slept in. We didn't sample... More 

Helpful?
Thank Chris R
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for taking time to post a comment about our hotel on Tripadvisor, We thank you very much for your feedback and assure you that your comments will be shared with the staff. We are happy to see that you enjoyed your stay with us and that your room and the swimming pool were up to your expectation. We... More 

Grange-over-Sands, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 25, 2016

No problems with the hotel or the staff here, although my husband and I absolutely hated the decor of the hotel. Main TV wall was hideous ! Not classy at all and we would have dined in the restaurant except the seating and u untasteful surroundings reminded us of a classroom. Sorry to be so negative but just not to... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank linda h
Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for reviewing our hotel on Tripadvisor. We are sorry for your experience and offer you our sincerest apologies. We understand that this situation must have been frustrating and ensure you that we are taking all possible actions that it does not happen again. Looking forward to welcoming you shortly, in one of the hotels of the Mercure network.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Far away from the stressful urban life (2.5km). Near the lake and the old town centre. A delightful hotel with 66 rooms, swimming pool, restaurant with shady terrace and bar with an open fire. Free outdoor parking. Conference rooms. ... more   less 

Additional Information about Mercure Annecy Sud

Address: 76 Avenue d Aix les Bains | BP 2, Seynod Cedex 02, 74602 Seynod, Annecy, France
Location: France > Rhone-Alpes > Haute-Savoie > Annecy > Seynod
Price Range: $66 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Annecy Sud 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Mercure Hotel Annecy Sud
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