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Mercure Annecy Sud

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Traveler (66)
Room & Suite (27)
Dining (7)
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Overview
  • Excellent18%
  • Very good42%
  • Average26%
  • Poor10%
  • Terrible4%
Travelers talk about
“old town”(8 reviews)
“lovely hotel”(5 reviews)
“good size”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (526)
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LanguageEnglish
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18
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21
4
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All reviewsold townlovely hotelgood sizeonly downsidemercure hotelscoffee and tea making facilitiesnight stayoutdoor poolstaff were helpful and friendlywalk into towncroissantscentreannecybusautoroutemercurycarrefours
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1 - 5 of 77 reviews
Reviewed January 20, 2018 via mobile

I stay at many hotels and several Mercury / Accor hotels. Stayed here for first time in recently and although Room was ok, clean and adequate, the restaurant staff just spoiled it a little. A colleague and I ordered a beer with our meals and...More

Thank Craig V
Response from Mercure_Annecy_Sud, Responsable réception at Mercure Annecy SudResponded January 21, 2018

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you very much. We are sorry that the service at the restaurant did not meet your expectations, and we beg...More

Reviewed December 1, 2017

The hotel is a little out of the centre of Annecy but that makes it easy to get to and park. The rooms were very comfortable and the staff at reception very friendly and helpful. Unfortunately the same cannot be said for the breakfast restaurant....More

Review collected in partnership with Accorhotels.com
Thank Gordon W
Response from Mercure_Annecy_Sud, Responsable réception at Mercure Annecy SudResponded December 16, 2017

Thank you for taking the time to tell us about your stay here at the Mercure Annecy Sud. We were very disappointed to hear that your experience did not meet your overall expectations. Please allow us to express our sincerest apologies. At Mercure, we strive...More

Reviewed November 29, 2017

Location is dull. Food is so so. The heating system in my room was not working properly and it was a cold night. My bed was not very comfortable and had two small (very small) pillows. TV only had 3 international chanels, one German, one...More

Thank ALEX R
Response from Mercure_Annecy_Sud, Responsable réception at Mercure Annecy SudResponded December 16, 2017

Thank you for reviewing our hotel on Tripadvisor. We are sorry for your experience and offer you our sincerest apologies. We understand that this situation must have been frustrating and ensure you that we are taking all possible actions that it does not happen again....More

Reviewed September 20, 2017

Overnight stay in the beautiful town of Annecy. Disappointed on location and standard of this hotel property. Not to the standard expected of a Mercure. Restaurant also not great. Menu very restrictive and not good value. Would not recommendMore

Review collected in partnership with Accorhotels.com
Thank debbieaV4527BY
Response from Mercure_Annecy_Sud, Responsable réception at Mercure Annecy SudResponded October 15, 2017

Dear Madame and Sir, We thank you to have taken the time to give us your opinion about your stay in our hotel. We are sorry that the service and the restaurant did not meet your expectations, and we beg you to accept our sincerest...More

Reviewed September 6, 2017 via mobile

Stayed at this hotel for 2 nights. The room was big. The bed was comfortable. The bathroom was a good size. The couple of things that ruined our stay was the airconditioner -we couldn't turn it on as it made a terrible clicking noise all...More

Thank Mackatwo
Response from Mercure_Annecy_Sud, Responsable réception at Mercure Annecy SudResponded September 10, 2017

Dear Sir, We thank you for your review about your stay in our hotel. We are very sorry about the inconvenience with the airconditionner. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely,

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
$75 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$75 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (66)
Room & Suite (27)
Dining (7)
Business Center & Event Rooms (6)
Questions & Answers
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David P
August 17, 2015|
AnswerShow all 2 answers
Response from mzktravel | Reviewed this property |
Hi, I can't recall family rooms in this hotel but within the Accorhotel Group you do have family suites in the newer "IBIS STYLE" renovated locations. There is one in Annecy. I have recently stayed in another location and... More
0
Votes
Room Tips
"The hotel is located on a very busy road - but we could not hear this from the room as the hotel is set back"
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"Away from the front of the hotel."
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"We had a room facing a little garden that was very relaxing."
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"Rooms have no view!"
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