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Mercure Lyon Charbonnieres

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244 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Valence, France
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My feedback will not be the most revelant as I arrived aroun 11PM and departured around 6:30AM. But today this hotel is wel located close to the highway and in the nice city of Cahrbonnières and it's casino. This Mercure was a bit old fashioned, without lift..now they are starting their renovation. For sure with the great staff they have,... More 

Review collected in partnership with Accorhotels.com

Thank Boris H
Zurich, Switzerland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed July 16, 2016 via mobile

Where do I start, I booked the hotel back in April for a great rate of 123 Eur for 2 x rooms which is very reasonable, or so I thought. The day before I arrived and knowing how busy the hotels generally are at this time of year I phoned ahead to book a table at the restaurant. Sorry sir... More 

Thank Sarty
Jacksonville, Florida
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 10, 2016 via mobile

The hotel was pretty expensive for a basic room. I guess it was the Euro travel rate of 275 euros but there was no transport into town. We had to get a cab both ways. Skip breakfast euro 27 for a croissant and half a cub of coffee that they bring you. It was a place to sleep but we... More 

Thank jags1978
Mainz, Germany
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed May 17, 2016

Stayed there for a short tip for Lyon and surroundings. The outside is french brutalo concrete style, the inside is typical mercure magenta. The rooms are a bit outdated, but decent. The restaurant is quite good with a good three course menu. The breakfast was good, with ok selection although quite pricey for what you got. Free WLAN and the... More 

Thank lumaD
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 28, 2016 via mobile

Hotel is clean and people are nice and breakfast is good but the bit facilities are bit old location far from Lyon We paid too much to taxi. So if want to see lyon i dont think this is the right place

Thank Nseriess
Worcester, UK
Level Contributor
147 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed October 15, 2015

The standard here is not as good as some other Mercure hotels I have stayed in. Perhaps the "Club" rooms are better but you really felt like you were staying in a budget hotel. The rooms are a good size but facilities are not so great. A kettle provided but no UHT milk for a cup of team, only cream.... More 

Thank rammblings101
Caroline C, Directeur général at Mercure Lyon Charbonnieres, responded to this review

Thank you for taking the time to write after your stay at Mercure Lyon Charbonnières We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies. Mercure hotels are eager to provide the best quality service for your stays; therefore, your opinion is very valuable. Be assured... More 

Tenterden, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 1, 2015

Have arrived here late three times with family and dogs, staff always good and rooms just right Breakfast unrushed and good Ideal stopping place for trip to the south and the chance to take back roads to bypass Lyon. Can get here from tunnel in one drive and always relaxed and friendly

Thank J2855DYNick
Damien C, Directeur général at Mercure Lyon Charbonnieres, responded to this review

Dear Sir, Thank you so much for your delicious commentaries. We hope to welcome you a new time as soon as possible. Yours faithfully More 

Lincoln, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 1, 2015

I have just read some of the other reviews about this hotel and am very surprised as to how negative they are. We had a lovely stay and would definitely stay again. We booked as the hotel we were originally going to stay at was full, which I am very glad about! This was our first experience of a Mercuré... More 

Thank Princessjaynie
Damien C, Directeur général at Mercure Lyon Charbonnieres, responded to this review
Google Translation

Chère Madame, Nous prenons connaissance de vos commentaires avec une grande satisfaction. Nous vous accueillerons avec plaisir lors de votre... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

The hotel is located outside Lyon, but it is convenient for people working on the nearby pharmaceutical plants. The rooms are big and comfortable, the breakfast is very rich and varied. The restaurant serves really good food (take the tartare!). I would recommend it without hesitating.

Thank Federico R
Damien C, Directeur général at Mercure Lyon Charbonnieres, responded to this review
Google Translation

Chers clients, Nous vous remercions de votre commentaire sur tripadvisor et de vos conseils concernant la restauration. Nous sommes ravis... More 

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Lyon Charbonnieres is located in a leafy park, 5 km from the centre of Lyon and 2 minutes from the Lyon Vert Casino. With WiFi available throughout, the hotel also features the Cap Ouest restaurant with a terrace looking out towards the Monts des Lyonnais area (closed Saturdays, Sundays and public holidays). The restaurant will be closed from 09.08.08 to 24.08.08 inclusive. The hotel also offers three modular meeting rooms with a total floor space of 150 sqm. ... more   less 

Additional Information about Mercure Lyon Charbonnieres

Address: 78 B route de Paris, 69260 Charbonnieres-les-Bains, Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon > Charbonnieres-les-Bains
Price Range: $68 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Charbonnieres 4*
Number of rooms: 60
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