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Mercure Lyon Charbonnieres

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Mercure Lyon Charbonnieres
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267 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

I wish I could have stayed a little longer but the hotel was fully booked the rest of the week. The hotel has been renovated and rooms are very comfortable. The breakfast is outstanding with very fresh croissants. I could not test the table for diner or lunch. Prefer rooms on the second floor heading towards the garden. Hotel does... More 

Thank Tachermoyen
Brussels, Belgium
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 21, 2016

Visiting this relatively new Mercure hotel was a nice surprise. The lobby is small and informal, but really a pleasure and the check in happened in a brief. The room is spacious, the bed is great and the small bathroom had a great shower. The best was saved for last when I enjoyed the breakfast. It has a lot of... More 

Thank Robert-Jan1972
Caroline C, Directeur général at Mercure Lyon Charbonnieres, responded to this review

Dear Robert-jan1972 Thanks a lot for your comments See you soon in Mercure Lyon Charbonnières More 

Nottingham, United Kingdom
1 review
Reviewed September 18, 2016

We really enjoyed our stay at this hotel. The room was exactly as we would expect from a Mercure 4*. The evening Dinner in the restaurant was excellent and we will go back again. . The hotel is well located to the west of Lyon but was difficult to drive to the A6.

Review collected in partnership with Accorhotels.com

Thank trev0r541
Valence, France
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 24, 2016

My feedback will not be the most revelant as I arrived aroun 11PM and departured around 6:30AM. But today this hotel is wel located close to the highway and in the nice city of Cahrbonnières and it's casino. This Mercure was a bit old fashioned, without lift..now they are starting their renovation. For sure with the great staff they have,... More 

Review collected in partnership with Accorhotels.com

Thank Boris H
Zurich, Switzerland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 16, 2016 via mobile

Where do I start, I booked the hotel back in April for a great rate of 123 Eur for 2 x rooms which is very reasonable, or so I thought. The day before I arrived and knowing how busy the hotels generally are at this time of year I phoned ahead to book a table at the restaurant. Sorry sir... More 

Thank Sarty
Jacksonville, Florida
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 10, 2016 via mobile

The hotel was pretty expensive for a basic room. I guess it was the Euro travel rate of 275 euros but there was no transport into town. We had to get a cab both ways. Skip breakfast euro 27 for a croissant and half a cub of coffee that they bring you. It was a place to sleep but we... More 

Thank jags1978
Mainz, Germany
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 17, 2016

Stayed there for a short tip for Lyon and surroundings. The outside is french brutalo concrete style, the inside is typical mercure magenta. The rooms are a bit outdated, but decent. The restaurant is quite good with a good three course menu. The breakfast was good, with ok selection although quite pricey for what you got. Free WLAN and the... More 

Thank lumaD
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 28, 2016 via mobile

Hotel is clean and people are nice and breakfast is good but the bit facilities are bit old location far from Lyon We paid too much to taxi. So if want to see lyon i dont think this is the right place

Thank Nseriess
Worcester, UK
Level Contributor
147 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed October 15, 2015

The standard here is not as good as some other Mercure hotels I have stayed in. Perhaps the "Club" rooms are better but you really felt like you were staying in a budget hotel. The rooms are a good size but facilities are not so great. A kettle provided but no UHT milk for a cup of team, only cream.... More 

Thank rammblings101
Caroline C, Directeur général at Mercure Lyon Charbonnieres, responded to this review

Thank you for taking the time to write after your stay at Mercure Lyon Charbonnières We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies. Mercure hotels are eager to provide the best quality service for your stays; therefore, your opinion is very valuable. Be assured... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (14)
Dining (8)
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Bathroom (4)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Mercure Lyon Charbonnieres is located in a leafy park, 5 km from the centre of Lyon and 2 minutes from the Lyon Vert Casino. With WiFi available throughout, the hotel also features the Cap Ouest restaurant with a terrace looking out towards the Monts des Lyonnais area (closed Saturdays, Sundays and public holidays). The restaurant will be closed from 09.08.08 to 24.08.08 inclusive. The hotel also offers three modular meeting rooms with a total floor space of 150 sqm. ... more   less 

Additional Information about Mercure Lyon Charbonnieres

Address: 78 bis route de Paris Route Nationale 7, 69260 Charbonnieres-les-Bains, Lyon, France
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Charbonnieres-les-Bains
Price Range: $64 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Charbonnieres 4*
Number of rooms: 58
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Questions & Answers

Questions? Get answers from Mercure Lyon Charbonnieres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All seem ok”
 of 5 bubbles J2855DYNick, Aug 1, 2015 | Read review
“Ask not to be on the street side - you can really hear the cars going by”
 of 5 bubbles michaels661, Mar 12, 2014 | Read review
2 of 2
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