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Madame Vacances Residence Les Fontenelles

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185 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Aylesbury, United Kingdom
Reviewed August 23, 2016

We have just returned from 12 nights at madame vacancies. We stayed in M53 it was a 2 bedroom house, we were pleasantly surprised when we walked through the door. It was home from home, it had everything and more that you needed for a family of 4 . Outside we had a terrace to sit with table and chairs...

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Thank Louise B
Colchester
Reviewed August 23, 2016

We arrived after the close of reception, but were able to find a staff member quickly who was able to give us our key. He did get them from a secure lockbox out the front - not sure how we would have got our keys without knowing the code to it though! The costs for extra linen and sales tax...

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Thank Phil H
Reviewed August 4, 2016

The villas on this development are fantastic, well furnished, quiet and in a good location. Its a wonderful place to say, unless you have the misfortune to have to deal with the staff and management. Reception is only open for a limited period each day consequently there are always long queues of residents and owners who from my experience are...

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Thank Chris M
Essex, United Kingdom
Reviewed July 13, 2016 via mobile

Mdme Vacance clearly have a problem with property rentals undertaken by other agencies on this site. Twice in 2 days we have received a knock on the door at 6pm ish, the first a man and a young girl advising us of him being a bailiff!!!! Today a Manager arrived telling us she had the right to evict us. We...

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1Thank JFH136
Petersfield, United Kingdom
Reviewed October 4, 2015

Ok, so we stayed here in August and we paid £3499 for a beautiful villa, but hdden charges added the charge to about £4000 (All in small print but hey who reads that all the time!) Problems with villa and company are hense Pool alarm had a mind of its own going off most of the night EVERY NIGHT! Barbeque...

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1Thank JaneDuncan2013
ServiceClientele, Responsable relations clients at Madame Vacances Residence Les Fontenelles, responded to this review

Dear Jane, Many thanks for your review of your stay with us at Les Villas de Fontenelles last August. I'm glad to hear you had a nice holiday in a beautiful villa although of course I'm dissappointed that you were not satisfied with certain aspects of your stay. Your first point refers to hidden charges which were also 'all in...

Liss, United Kingdom
Reviewed September 2, 2015

We arrived with our own bedding for six single beds but do not take their brochure verbatim (single or double bed) because villa 38 had three double and two single beds the first problem. There are plenty more read on. We arrived very tired and so went to bed the pool alarm went off 9 yes 9 times during the...

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3Thank JennyI53
ServiceClientele, Responsable relations clients at Madame Vacances Residence Les Fontenelles, responded to this review

Dear JennyI53, Many thanks for sharing your opinion regarding your stay in our property and please accept my apologies for the delayed reply. I'm terribly sorry to hear that certain aspects of your stay did not meet your expectations and I'll now try to provide a fair response to each of the points mentioned. Regarding the linen and bed arrangements,...

Portsmouth, United Kingdom
Reviewed September 2, 2015

1) Customer service is awful - The staff at reception appear disinterested in the guests and don't want to hear what you have to say. They are unhelpful and seem to avoid acting upon your complaints or problems. 2) Annoying pool alarm - Our first night at the villa after hours of travel, and 8 nights after, was interrupted by...

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1Thank jid1
London
Reviewed August 23, 2015 via mobile

This was a 2-night transit stop for us en route to SW France and was very enjoyable. Plus points: our apartment (a 2-bed duplex for 6 people but we were only 4, so didn't have to use the sofa bed) was perfect for our needs - had everything it needed, in good condition, clean, and had a lovely wide terrace...

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Thank HanoiHannahLondon
Welwyn, United Kingdom
Reviewed August 3, 2015

We stayed in a villa here. Whilst the set up is good with a private pool and tennis courts to use (for an additional cost), we found the staff at the reception of Madame Vacances to be unhelpful when we had 2 complaints. The first one was when our pool alarm went off 8 times during our first night there,...

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3Thank jowag
London, United Kingdom
Reviewed July 29, 2015 via mobile

I have been here for so many years and have had a great time every year! Pool is great but slightly chilly when the sun goes in but is still lovely. Tennis is also lots of fun here. The reception is friendly with English speakers if French is not your best!

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1Thank holidaylover104
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Madame Vacances Residence Les Fontenelles

Address: Route de Coex les Fontenelles, 85220 L'Aiguillon-sur-Vie, Saint-Gilles-Croix-de-Vie, France
Location: France > Pays de la Loire > Vendee > Saint-Gilles-Croix-de-Vie > L'Aiguillon-sur-Vie
Price Range: $30 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Madame Vacances Residence Les Fontenelles 4*
Number of rooms: 85
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Also Known As:
Domaine Des Fontenelles Hotel Saint Gilles Croix De Vie
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Questions & Answers

Here's what travelers have asked, with answers from Madame Vacances Residence Les Fontenelles staff and other travelers.
2 questions
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Questions? Get answers from Madame Vacances Residence Les Fontenelles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“South facing gardens gets the sun all day from around mid-day”
 of 5 bubbles , Aug 4, 2016 | Read review
“Don't go for Villa 38 as it has a faulty alarm system that they don't seem interested in fixing.”
 of 5 bubbles jid1, Sep 2, 2015 | Read review
“The first floor rooms overlooking the golf course are very calm and have a lovely view.”
 of 5 bubbles fleurann, Nov 4, 2014 | Read review
“The wifi is free but only available in reception.”
 of 5 bubbles Andieb74, Oct 3, 2014 | Read review
“Best to request accommodation, having a view. Not all properties have one.”
 of 5 bubbles Pughey2014, Jun 16, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question