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Karona Resort & Spa

Traveler (318)
360
Panoramas (7)
Room & Suite (155)

About

#7 of 16 hotels in Phuket
Location
Cleanliness
Service
Value
Karona Resort & Spa is located at the heart of the Andaman Sea, on one of the most perfect spots in the Phuket Island. The resort has been designed to bring you the most moderate, cozy and harmony surroundings of the tropical rain forest. Rooms have been decorated with tropical plants and trees where cultivated sculptures would be found at every corner of the landscape. Genuine pieces of ceramic arts are decorated on designed wall to reflect the Tropical resort by the sea. Karona Tropical feature 55 superior rooms in 9 low rise buildings, 37 deluxe rooms with seaview in the main building 3 suites. We have connecting rooms which are suitable for families as they are two Deluxe rooms with connecting door, and 3 Honeymoon Deluxe, where we have a bathtubs over looking sea view. You may also opt for one of the three luxurious Karona Suite. These are connecting rooms of Deluxe and Superior (1 Single - 1 Double) best for a quality family or friends get together.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Free breakfast
Beach
Airport transportation
Banquet room
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Family rooms
Private balcony
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Ocean View
284Reviews
21Q+A
31Room tips
Traveler rating
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Popular mentions
Lovely hotel and beautiful cosy grounds! Got upgraded on arrival, love my room, only minus / you need to pay for the safe!!! I thought it never happened in Thailand! All the rest is good! Recommended!
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This hotel definitely has some huge plus points such as the great location, sea views, lovely staff, good breakfast and a massage parlour however the hotel itself had a few maintenance issues - certain areas need painting as it’s looking a little tired and the pool needs some work as the grout has discoloured and there are tiles missing. The hotel could be back to being absolutely lovely with a few tweaks but overall our stay was satisfactory.
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Response from KaronaResort, Manager at Karona Resort & Spa
Responded 1 week ago
Dear Guests, Greeting from Karona Resort & Spa ,we are very appreciate yo to kind supported and comments to us, we are thank you very much for your suggestion and we will do it better and keep for all as your suggestion with our attention next. Thank you and have a good day, Best regards Kitti Su, Manager,
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Firstly I want to start off by saying that I hope this review is taken into consideration by the hotel and used constructively. I want this to be useful for you and used to improve the hotel as I generally only review when things are fantastic. There are previous comments about how the hotel needs some care and attention and I fully understand those comments and agree. Overall though we had a pretty decent stay. I feel the hotel is looking a bit tired, you can see how lovely the hotel once was but there needs to be a fresh coat of paint to make things look tidier. Some new wood or furniture in the rooms perhaps? A new varnish on the wood maybe? Also, the grout in the pool needs to be redone as it is looking quite worn. The pool area is looking like it has seen better days, such as the steps in and around the pool. The staircases to the rooms need painting too and need some maintenance. One of the main things for us though is the air conditioning, it is not up to scratch. It won’t go below 20 degrees celsius which isn’t great, since we wanted to set it at around 18 degrees. Also, it was not powerful either. Upon arrival, we sat in our room in swimming costumes with it on 20 degrees for around 45 minutes, and we were sweating still. It wasn’t 20 degrees in our room, nor was it powerful enough to cool the room unless left on for quite a long period! Breakfast overall was pretty good, it has all your usual expected stuff. That wasn’t bad at all! We had an amazing view from our room, can’t fault that at all!! The staff there were absolutely lovely and we really appreciated them. They are a credit to the hotel however the current condition of the hotel lets them down as well as it letting us down.
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Response from KaronaResort, Manager at Karona Resort & Spa
Responded 1 week ago
Dear customer, we have read your nice positive comments with appreciate yours as about our hotel, it is full of your good things and we will not remove these things that you have recommended. Will take it to the next time, And thank you for the compliments as well. We will make it even better. Thank you once again for your kind attention and supported us, Have a good day, Best regards Kitti Su, Manager,
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Having read rave reviews about this hotel, the sad reality is it is shabby, poor maintained, dreadful bathrooms, the pool needs serious work and nothing like I expected. We came from a beautuful resort in Khao Lak that was cheaper and stunning....wish I never left.....
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Well what & where can i begin I would like to point out that I never leave reviews but felt resoposiple for my friends as I choose this hotel on its lovey photo gallery ( clearly a good photographer!!!) The hotel itself is in a very good location for the beach and local shops BUT Unfortunately it’s done it’s day the bedrooms are tired and very shabby, they are really in need a good make over although they were clean they look so old , There are no plugs by the sides of the bed to charge that is if you want to get into the bed, which has a mattress like a brick with pillows to match Take extra money if you want to lock any thing away safe as there is a charge for the wall safe. The hotel has many steps to the bedrooms so if you decide to go you won’t need the gym Which there is one that has no air conditioning ancient equipment and running machines that you can’t get past a fast walk without shuttering , The pool area is nice but very dated with many missing mosaic tiles the sun beds are appalling rusty heavy and you could loose your hand trying to adjust them the towels that you have to walk to the reception to sign in & out are old crusty and do not fit the beds ( so take your own ) the surrounding steps and stair cases are also rusty and look like a 1970s council block 😬 The hotel staff were very pleasant though and did smile 😊 Which is more than we all did after we arrived 🙁 All in all this hotel is a budget hotel that reall commands a 2 star rating so so look around before you decide to book.
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PRICE RANGE
$33 - $105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
karona resort and spa, karona hotel karon, karona resort karon
LOCATION
ThailandPhuketKaronKaron Beach
NUMBER OF ROOMS
95
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