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Nestled away in lush mountains just a short walk from the delightful white sands of Karon Beach, experience a one-of-a-kind boutique resort that celebrates the island’s rich cultural history with a blend of modern luxury and old-world Sino-Portuguese enchantment. All 159 spacious rooms and suites have a minimum area of 53 square meters and feature a modern, sophisticated design with hints of Phuket’s heritage. A private balcony offers outdoor furnishings with garden, pool or sea views. Signature suites feature direct pool access, a terrace whirlpool or a separate living room with freestanding bathtub. Captivating gourmet and mixology experiences await, from authentic Thai cuisine and the renowned Grande Indian Brunch at Portosino, the first dine on water concept in Thailand at Sizzle on Water, swim-up bar vibes at Lido, to Phuket-style High Tea at Tearapy Lounge and handcrafted sunset cocktails at The Dim Sun rooftop terrace. Feel good at MGallery with pampering treatments at Pearl Spa, sublime relaxation at our unique free-form marble pool featuring a gently cascading waterfall, energizing workouts at our 24-hr fitness center with calming yoga space or fun together in our Rumpus games room. Centered around our female guest, our menus offer light appetizers, healthy salads, locally inspired Thai delicacies and memorable moments such as a floating breakfast in our Deluxe Pool Access Suite and pearl-infused spa treatments. Perfectly situated on Phuket’s south west coast, easily explore the surf culture at Kata Beach, the nightlife and entertainment hotspot of Patong Beach, or the majesty of Big Buddha.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Avista Grande Phuket Karon - MGallery Hotel Collection
2,589 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Avista Grande Phuket Karon - MGallery Hotel Collection earns rave reviews for its spacious and immaculate rooms, often celebrated for their comfort and breathtaking views, despite occasional noise concerns. Guests have called out the hotel's exceptional service and cleanliness, noting the staff's unwavering dedication to guest satisfaction.
While some find additional services to be on the pricey side, many recognize the value provided by the hotel's robust amenities and prime location near Karon Beach. The atmosphere of the hotel is frequently praised for its cozy elegance, contributing to a relaxing and satisfying stay.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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I'm glad I waited till the end of my trip to write this review as it started off perfect. Hotel location is great, two minutes down the driveway to the beach. Restaurants and shops along the street. Amazing food selection, meals double price of outside restaurants as expected of course. Hard working staff- came in to fix the soap dispenser and saw my towels on the floor, picked them up and replaced them which was not expected at all. Attention to detail, trimming plants and oiling wooden furniture on the roof top bar. Dedicated staff. However my last two days were not as impressive. Towels and toiletries were not replaced half way through the stay, the towels were stained and ripped, soap bottle still broken after two failed attempts to fix - just replace it. It was ceramic and heavy so when I unscrewed the pump to pour in to my hand I almost smashed my toe as it slipped in the shower. I asked twice that morning for a replacement and it wasn't untill I went to the reception area and told them face to face that it was a hazard and I almost lost a toe that someone finally did something about it. Meals at the restaurant were tasty but took 40minutes when there were only two other diners there. This was usual for both lunch and dinner times. My last dinner, they brought me a salmon pizza instead of chorizo. I picked up the salmon and tried it in front of the waitress and was certain it was seafood. I placed it back on the pizza and she served it to the table behind me when she realised my actual pizza was ready! Unbelievable. Some slip ups with quality of service towards the end of my trip but overall it is generally clean, great location, friendly staff and tasty food.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlainR1733, General Manager at Avista Grande Phuket Karon - MGallery Hotel Collection
Responded Jan 30, 2020
Dear cbayssari Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing your feedback. We were absolutely delighted to have read that you enjoy your stay with us and thank you for your comments about your experience during your stay. I have passed your comment to our concerned department to review and improve. Thank you for your feedback which gives us opportunity to improve our services. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager
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Our family stayed here from 26.12.19 to 01.01.20. My room number was 2405 and was cleaned daily by Wan who was the most professional and friendly housekeep to date. Danny who had to deal with my initial complaint on arrival was very professional and extremely patient - thank you!
The general manager too was ever so warm, helpful and approachable - his presence at the breakfast table was remarkable. Although I was quite ill for this trip, there was nothing you could not fault with the outstanding hospitality received during our stay at this hotel. I would highly recommend this hotel if you're staying in Karon. Attention to detail was prominent and the smallest touches i.e. drink vouchers, delivering things to our rooms even on New Year's Eve when all staff were extremely busy were not gone unnoticed.
I would like to personally thank all the staff at this hotel for their hard work, efforts but most of all, each and everyone's hospitable graces. This has not been experienced before and I've travelled the world! Well done to the entire leadership and management team of this establishment as well as all staff.
Best wishes A Bell
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlainR1733, General Manager at Avista Grande Phuket Karon - MGallery Hotel Collection
Responded Mar 4, 2020
Dear AdamB2415 Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing your experience. We were delighted to hear that you enjoy your stay with us and pleased to learn that the effort of our team members play such a positive role and be assure that I shall pass along your feedback to the team. Thank you once again to left such a good impression. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager
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Everything was amazing from the place to its service. When me and my girlfriend arrived in the hotel, it was late in the evening and there is this one receptionist named Aiko that served us in a very professional way. She gave us a welcome drink immediately and I was surprised that she also upgraded our room for our honeymoon which is really not though but I appreciate what she have done to us to make our stay there in the hotel memorable. She was very professional and very polite the way she tour us in every hotel establishments and facilities. She also escorted us to our room and explain every room amenities. Big thanks also to all room butler for making up our room daily and on time. But I'm not satisfied when it comes to changing our amenities in the room. After our errands for a whole day, even they make our room up, we always noticed that they still didn't change the whole set of our towels and also didn't change all of the bathroom amenities. I've been and I stayed in a 5 star hotel before and I think it is automatic to change the set of all towels and toilet amenities when making up a room. That was my only concern in the hotel and the rest was amazing. Every staff we've pass by greeted us in their local greetings and it makes us feel at home and respected to the highest level. I will never forget our stay in this hotel and I hope that next time we stay there again I will never encounter that problem again.
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Date of stay: February 2020
Location
Service
Sleep Quality
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We stayed at the Avista Grand last week. 90% of guests were Russian. Unfortunately alot of guests would hog the pool lounges by using their towels to reserve them and sometimes not using them until the afternoon. On our way to breakfast most lounges had towels and personal belongings already on them to reserve. Staff didn't do anything about it even though the signs say they will remove the towels if not used after 30 mins. Lots of kids but didn't bother us. Rooms were decent size, bathrooms large. We had mountain view room which had view of the Big Bhudda. Hotel not as big as it looks in the images. Only one pool but nice enough. Breakfast was nice, food at pool bar expensive. Hotel closer to Kata shops and restaurants than Karon main area. Cheap laundry just at the mini mart as you leave hotel, 50THB per kg. Lovely ladies doing massages and hair braids next to the mini mart at the Karon Community Massage. Overall it was a nice hotel but didn't like the rudeness of the Russians guests.
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Date of stay: February 2020Trip type: Traveled with family
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We initially booked to stay here in 2020, but due to the pandemic had to delay our trip. The hotel couldn’t of been more helpful in letting us rearrange. Hotel itself is beautiful and all areas are spotlessly clean. The staff are very welcoming and friendly and were at hand to assist with any enquiries. We were greeted by Sun on arrival and she showed us to our rooms and advised us about breakfast times and pool times etc. The pool is a lovely size and the beds are nice and comfortable. Towels are provided to use around the pool and beach. The breakfast buffet was very nice, freshly made coffees on request, fresh smoothies, an egg/ omelette station and a variety of European and Asian food. One of our family members had special dietary requirements and she was advised exactly what she could eat and made sure she was catered for. Our room looked out to the sea and had amazing sunset views. The room was very spacious for the 4 of us. The bathroom was a great size and I loved the way it had a privacy frosted glass cubicle for the toilet and shower, which meant that someone could shower whilst the toilet was being used. As a family of 4 this was great. The hotel itself is a 3 - 4 minute walk across to the beach over a main road, however there are pedestrian crossings and it isn’t difficult to cross. You can hire 2 sun beds and a parasol for around 200 baht for the day. The beach is lovely and clean and the sea is very clear. Watch out for the waves though with younger children or older relatives as they are very strong and could cause them to be pulled under. Walking back to the hotel, the hotel is up a slight slope. This didn’t cause us any problems but could see it could make people slightly out of breath if you’re older. There is a golf buggy at the front and the front of house staff are always welcoming and ask if you want a lift down to the beach. There’s plenty of restaurants within a 10 minute walk. To the left is Kata and the right is Karon. Also a small shop just outside the hotel which sells cans of soft drinks / water & beer at a very reasonable price. Thank you Avista Grande, we can’t wait to return.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yogi Rana, General Manager at Avista Grande Phuket Karon - MGallery Hotel Collection
Responded May 3, 2022
Dear EmmaM712, Greetings from Avista Grande Phuket Karon MGallery! On behalf our entire team, thank you for your recent stay with us and for sharing very good feedback. We were absolutely delighted to have read that you have a pleasant stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Yogi Rana General Manager
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My wife and I just spent a week in Avista Grande Phuket Karon On our way back from Singapore and Australia. When we were shown to our 4th floor sea view deluxe room it was so stbunning that my wife was nealy in tears and I was not far off. What a beautiful hotel. Perfectly placed a ten minute walk slightly up hill in the south end of Karon Beach, an oasis of beauty. Staff were great, restaurant and breakfast lovely. Very hard to beat, couldn't get enough of the view and sunsets from the balcony. Can't really find any fault except I think there is a 30 minute rule about towels on pool beds which isn't policed as if you don't get your towel on a bed by about 9 am you won't get one. We often noticed towels on beds where people did not turn up until mid afternoon or a visit to the beach. Very unfair and should be adressed. Also the practice of hanging towels and clothind on balcony rails lowers the tone and overall effect of this beatifully designed hotel. A shame but would return there in a heartbeat despite this. The fact that Phuket needs some issues sorting regarding pollution etc is another story (paradise getting spoilt).
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Date of stay: February 2020
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We were celebrating our anniversary, and they gave us a complimentary upgrade. The room had a large, plush king-sized bed in the middle of the room, as well as a desk area (behind the head of the bed) and table with bench (at the foot of the bed). The room had a lovely bathroom with the shower having two shower heads and two rain showers from the ceiling. Everything about the room was just perfect! Because this was a corner room, we had not one but two balconies. The first overlooked the mountains and had two comfy mini couches and a coffee table. The second balcony had two lounge chairs and a jacuzzi tub for two! It was so romantic! The swimming pool was enormous, great for laps and included a pool bar where you could order food and drinks. The food we ordered there was brought to our lounge chair area. Everyone that worked here had a lovely disposition, very friendly and helpful. Breakfast buffet costs 200 baht per person (which was a special deal), and it is worth every penny. Such variety and delicious food! We rented a motorcycle for the week to explore more of Phuket, and I recommend that to anyone who is traveling. But if you just wanted to stay at Avista Grande Phuket Karon- MGallery Hotel, without transportation, you could just stay there and eat at the restaurant. They have a billiards table and ping pong table in their rec room, which was fun. There is also a spa (if people want massages) and a workout room, which we did not use... but the equipment looks new and in good shape. This hotel is directly across the street from the beach. It was so easy to walk to the beach and ride the waves. I highly recommend this hotel to everyone! Such professional service, such kindness, and such excellence!
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Date of stay: November 2020
Value
Rooms
Service
Room Tip:2216 is a corner room on the second floor with two balconies- one overlooks the mountains and the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alain Ruffier, General Manager at Avista Grande Phuket Karon - MGallery Hotel Collection
Responded Dec 2, 2020
Dear Gravity_Unites Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Alain Ruffier Hotel Manager
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This resort it’s just gorgeous and we loved every moment. The rooms are clean and lovely, we had super king size bed I liked how the shower and the toilet were divided with separate doors the rooms and bed was cleaned and changed daily at our request. Finally a hotel with a proper hair dryer, I find it so annoying when I go on holidays and the hair drying is a really poor quality, this time I went prepared with my own hair dryer to be surprised that the hair dryer in this hotel was a decent one. Pool was gorgeous I can only say that everything about this hotel is lovely, staff are really nice and friendly I would like to say a huge thank you to Toni who helped us with the madness of the second Covid test as part of the Test and Go program he made so many calls and spent so much time sorting this out for us as our previous hotel in Bangkok Arte Hotel hasn’t done its job properly. We planned on staying from the 27th December up to the 2nd and ended up extending out stay up to the 4th of January 2022. We had breakfast included and it was a buffet which had a really good selection on food, food was really nice. I would definitely go back to this hotel and I encourage everyone if they plan to go Phuket it’s really close to the Karon beach pretty much 5 minutes walk there are a few restaurants around which you can have really nice local food if you are looking to try other local dishes and also pay less then at the hotel. Just impressed and amazed with the place and the quality of service they offer. I’ve attached a few pictures.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Management Team Avista Grande Karon, General Manager at Avista Grande Phuket Karon - MGallery Hotel Collection
Responded Jan 5, 2022
Dear ildikom2022, Greetings from Avista Grande Phuket Karon MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Yogi Rana Hotel Manager
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Avista grande is a nice resort in Phuket. It is in a very good location and close to restaurants and the beach. The pool area is the highlight of the resort. It is super relaxing. Staff are friendly but front desk can improve. Not as warm as other Thai hotels.
Just be aware the beach view rooms have a very ugly view of a disused sports stadium.
Main areas if feedback for management:
Have a designated area for pool towels and return location. Towels are hidden at the back of the pool bar? Why? If you have a dedicated return area, people can clean up after themselves leaving the pool area cleaner.
Take orders for eggs at the table with coffee. Chefs were forgetting people’s orders and was making the food area too hard to move around in. Breakfast in general is chaos. Would be nice to have a seperate area for platinum customers.
Suite rooms have poor lighting in the bathrooms and needs to be improved.
Who designed a hotel room with no side tables? Strange.
Overall we had a nice week at the resort but I probably wouldn’t go back.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip:Go early for breakfast before 9am or its chaos.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yogi Rana, General Manager at Avista Grande Phuket Karon - MGallery Hotel Collection
Responded Feb 4, 2023
Dear paul_in_melb, Greeting form Avista Grande Karon Beach. Thank you for taking the time to write feedbacks on your recent stay at our hotel. We are happy to ready that you have enjoyed the time with us. We are really glad also to read about your suggestions on how to further improve our services. I have shared the same with the respective department leaders for them to analyze and create specific training. On a different note, in regards of taking orders for eggs at the table during breakfast, in line with our brand, we have implemented the live stations as this option is allowing our chefs to interact with our guests. Our Executive Chef will continue building confidence in the culinary team on how to engage with guests so to improve in this area. Thank you once again for the advises and your loyalty to ACCOR. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards Massimo Bernardi Hotel Manager
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From the moment we arrived at the hotel, the staff were nothing but courteous and kind, and went above and beyond to make sure that our stay was going to be as good as it could possibly be.
We had a deluxe suite with a sea view on the third floor of the hotel. The room was spacious, clean, and the design was very modern.
Our room included the complimentary breakfast buffet which I highly recommend that you get as it is $25 per person otherwise. It is well worth paying a little bit extra to have included with your room, its much cheaper than paying for it separately.
The buffet has anything you could want for breakfast including I'll make to order omelette bar which also includes a noodle section so you can have your choice of local Thai Noodle dishes made to order from the chef. They also have a station where they serve local cuisines which are all very good and give you a great insight to the wonderful food that Thailand has to offer.
We saw way too many people (mainly American and European visitors) that would only get eggs and croissants and it seemed like such a waste to not take advantage of all the good local cuisine that the buffet has to offer. Don't be afraid to broaden your horizons, part of the experience of visiting Thailand is trying to local cuisine.
The staff at this hotel are by far the most courteous, professional, and kind people that I've ever had the pleasure of meeting while traveling.
They went above and beyond and out of their way to accommodate us. Anything they could do to help us be comfortable no matter how picky we might have been, always greeting us with a smile every time we saw them.
The hotel is a 3 minute walk from the beach which is beautiful and and the water temperature is right around 85°f all the time, all year long, everyday.
I have to thank the staff again, as every single member of the staff that we encountered always greeted us with a smile and did whatever they could to make sure that we were happy while we were staying at the hotel. Whether it was the front desk receptionist, the servers at the restaurant, (the restaurant chef even went out of his way to personally make us a special Indian breakfast dish on our last day. The restaurant manager also made sure that he had breakfast ready for us to take with us in to-go boxes that we could take to the airport since our flight left at 2:30 a.m.) the bartender who tended to the pool side bar, or even the cleaning stuff they all went above and beyond to make sure that we were as comfortable as we could possibly be at any time.
Thank you for a wonderful experience and it's definitely a vacation that we're never going to forget hopefully we'll be back sooner than later.
Thank you to everyone there!
Dennis And Hannah
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management Team Avista Grande Karon, General Manager at Avista Grande Phuket Karon - MGallery Hotel Collection
Responded Sep 14, 2021
Dear DennisTH1989 Greetings from Avista Grande Phuket Karon MGallery. On behalf our entire team, thank you for your recent stay with us and for sharing the very positive experience. We were happy to hear that you have a comfortable stay with us and It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you once again for your kind feedback. We look forward to welcoming you once again in the near future to Avista Grande Phuket Karon. Kind Regards, Yogi Rana Hotel Manager
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I did not see any, but I advice you to use this one at the main road (within walking distance, aprox. 300 meters):
maps.app.goo.gl/3pqVs2xupqcYam1t5
The exchange rate is a very good one (pretty close to the Revolut one) :)
Good luck and enjoy your stay!
weather will be great now.. drinks are super cheap during happy hours at the pool.. love the place..water is free.. food is ok but so many eatries within walking distance dont worry
There are more places to choose from in the Karon Beach area.
PRICE RANGE
$132 - $226 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKaronKaron Beach
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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