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Novotel Paris Sud Porte de Charenton

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Novotel Paris Sud Porte de Charenton
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658 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Albuquerque, United States
Reviewed December 14, 2016

It was really, really odd. The bathroom door was about 1 foot too small to close. Image, if you may, a door closed completely- and a gap of one foot of space where you could watch the person sitting on the toilet. When I went to the front desk- they knew nothing of it. However the maids ( in the...

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Helpful?
Thank Randolph L
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We do hope that, despite these issues, we...

Reviewed December 8, 2016 via mobile

I stayed 4 nights in Nov, Dec 2016. Hotel was clean, functional. I booed an executive room which had a big comfortable bed. Bathroom only had shower which was unfortunate for me as i love taking a bath after a long day. One negative thing was the lack of air conditioning in the rooms. They have some kind of air...

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Helpful?
Thank Felistus N
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thanks for your comment. For your next stay, do not hesitate to ask for a room with bath for your better confort. We do not have air conditoning but a system of refreshed air ... which, in winter, produce warm air. Our breakfast buffet is fully served with hot produces (bacon, eggs, potatoes, sausages) and a lot of...

Kolkata (Calcutta), India
Reviewed November 9, 2016

We had a nice time.very comfortable rooms, location is nice too. Breakfast was average. It was fairly near to CDG airport and also very near to a train station , so travelling was not an issue at all.

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Helpful?
Thank ANN130714
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thank you for your comment. We hope to welcome you back to our hotel very soon in our hotel !

London, United Kingdom
Reviewed September 26, 2016 via mobile

The hotel is great We arrived about 18:30 pm The room was nice and tidy Check in was great , Celine was very helpful,Celine gave us local info and about Disnayland Breakfast was very good an the team were superb Didn't use the Bar & Restaurant for lunch and Dinner as we were out in Disnayland. My boys had fun...

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Helpful?
Thank Fatmir2013
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thank you very much for your warm comment about our team. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again in our hotel.

Reviewed August 18, 2016

A good hotel with everything you need for a short break. Arrived about 15:00 and checked in straight away with no problems. Stayed on the 4th floor and the room was very clean and well equipped. All of the beds were comfy and it was quiet at night (well, apart from the incredibly noisy neighbours who were running up and...

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Helpful?
Thank Joseph R
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thank you for your comment I transmit to all teams

Reviewed August 17, 2016 via mobile

Arrived on Friday the 12th August until 16th . Was taking my daughter to eurodisney for her 4th birthday. Fairly easy to get to the hotel for CDG airport and get about paris in general. Arrived at hotel about 1430 . First impressions of hotel were good .Interior looked fresh. (Room 407) When entering the room thought it was strange...

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Helpful?
Thank Craig0382
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

First of all , thank you for your comment I have noted areas for improvement that will allow me to improve service quality Novotel in the toillettes are always separated from the bathroom I hope to see you soon

Reviewed August 14, 2016 via mobile

The rooms are small compared to other 4 star hotel. In the shower, you can't take the shower head off and there was no water in the morning for about an hour. Breakfast was alright because there wasn't many choices of food especially fruit compared to other 4 star hotels. And finally the kettle doesn't boil the water like it...

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Helpful?
Thank Eunice C
Mumbai, India
Reviewed July 24, 2016

The Bad: I had booked a superior room but the room given to me was very tiny, when I asked with the reception they said all the rooms in the hotel are same, so i don't know why the classification of Standard and Superior. The sofa bed is very bad and the spring on the mattress hurts. The rooms are...

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Helpful?
Thank InsatiableMazher
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thank you for your feedback. We appreciate the time you took to share the problems you encountered during your stay. Please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. I would like to mention that we do have 3 types of bedrooms : Superior, Executive and a suite....

Dublin, Ireland
Reviewed July 21, 2016

The hotel is an easy metro ride from all of the sites in Paris. It was a reasonable price and for a short break (we had 2 adults and 2 teenagers) in a room it worked out really well. Would recommend it as a base for exploring Paris and very easy access to Disneyland Paris. Staff were very helpful and...

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Helpful?
Thank BBallNoel
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thanks for your comment. We hope to welcome you soon again in our hotel.

Reviewed July 20, 2016 via mobile

We visited the hotel last week and stayed there for 4 nights . The hotel is in the centre of the city , very close to the station making travel easy . The supermarkets are close by for all the last minute buying ! The hotel staff is extremely helpful and courteous . Don't forget to carry an adaptor for...

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Helpful?
Thank Aanchal K
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

We very much appreciate your positive comments regarding your stay at the Novotel Charenton. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
133 Rooms, car-park, convention, free wireless. ... more   less 

Additional Information about Novotel Paris Sud Porte de Charenton

Address: 3-5 place des Marseillais, 94220 Charenton-le-Pont, France
Location: France > Ile-de-France > Val-de-Marne > Charenton-le-Pont
Price Range: $88 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Sud Porte de Charenton 4*
Number of rooms: 133
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Also Known As:
Novotel Paris Charenton Hotel Charenton-Le-Pont
Novotel Charenton Le Pont
Charenton-Le-Pont Novotel
Accor Charenton Le Pont
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Paris Sud Porte de Charenton staff and other travelers.
9 questions
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10 months ago
Rossford, Ohio, United States

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Questions? Get answers from Novotel Paris Sud Porte de Charenton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room- all good.”
 of 5 bubbles T1136JVjosephr, Aug 18, 2016 | Read review
“Stay only 2 people in one room not more.”
 of 5 bubbles InsatiableMazher, Jul 24, 2016 | Read review
“Had room close to lifts which was a great help to us”
 of 5 bubbles malcolm22015, Sep 24, 2015 | Read review
“quiet, Metro, business”
 of 5 bubbles O7652GAadamb, Jul 7, 2015 | Read review
“604 has a front street view”
  • Evening in Paris
  • View from the 6th floor
 of 5 bubbles 551cesarv, Jun 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question