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La Bonne Etape

304 reviews
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Traveler (109)
Room & Suite (35)
Dining (25)
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor3%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (304)Write a Review
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1 - 5 of 93 reviews
Reviewed October 31, 2017

Everything exceeded our expectations, from the kind and genuinely nice staff, the beauty and charm of the place, and of course the cleanliness. Every detail is considered. This was not a stay at the hotel, it was a great experience.

Review collected in partnership with Relais & Chateaux
Thank lucyrC1398IO
Reviewed October 19, 2017

We stayed one night on our way south to the coast and after a 7 hour drive through the mountains(which were stunning)we arrived feeling a little weary and in need of some chill out time, so we sat around the pool which was delightful and...More

Thank Victoria1322
Reviewed October 8, 2017 via mobile

The setting is of a former high quality relaid chateaux hotel but it seemed a bit dated. The room had heavy old cabinets. The shower had sinks that would've been modern 10-15 years ago but seem old today. grounds and the pool were impressive.

Thank uri123
Reviewed October 8, 2017

La Bonne etap translates " a good stay" and indeed it was. The village of Chateau Arnoux has little to offer for tourists but is a reasonable drive to villages in the Luberon and to Aix de Provence (1 hour via highway). We purposely visited...More

Thank CamH800
Reviewed September 27, 2017

Asked in advance for feather pillows. No response indicated they had. They should have told me if they hadn't so i could have taken my own.No feather pillows. Tough steak. Air conditioning unavailable. Run out of croissants at breakfast. Otherwise fine. Nice setting. Friendly staff.More

Review collected in partnership with Relais & Chateaux
Thank shalex55
Response from Bonneetape, Propriétaire at La Bonne EtapeResponded September 27, 2017

Dear Madam, dear Sir, You had a feather pillow. Please accept my apologies for supplying one feather pillow only you required instead of 4 as you said you wanted when you were here. The other feather pillows were in occupied rooms when you asked for....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
$215 - $298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$215 - $298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (109)
Room & Suite (35)
Dining (25)
Pool & Beach (10)
Questions & Answers
Ask a question
Andrew D
May 4, 2016|
AnswerShow all 2 answers
Response from Bonneetape | Property representative |
Dear Sir, Dogs are welcome in the restaurant and in the rooms. French law does not allow pets by the swimming pool. We will be happy to welcoming you soon. Best regards Jany Gleize Chef de Cuisine, Maître de Maison
0
Votes
RobinZ727
May 3, 2015|
Answer
Response from Bonneetape | Property representative |
Hi Sir, yes, air conditioning is in the guest rooms and the restaurant. It is not used right now because the temperature does not require this and heating is still slightly needed during the night. Hoping to have the... More
0
Votes
Room Tips
"junior suite"
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"Use room service"
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"We had room 25 overlooking the swimming pool and the mountains in the distance - very pleasant and one we..."
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"Choose one with a balcony"
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