Welcome to Chateau de Gilly, your Gilly-les-Citeaux “home away from home.” Chateau de Gilly aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Rooms at Chateau de Gilly offer a flat screen TV and a minibar providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service and a concierge are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Chateau de Gilly, free parking is available.
While staying in Gilly-les-Citeaux, you can check out a popular French restaurant like Clos Prieur, which is serving up some great dishes.
Chateau de Gilly puts the best of Gilly-les-Citeaux at your fingertips, making your stay both relaxing and enjoyable.
Very beautiful hotel located in the middle age castle, impressive surroundings, beautiful cafe with an outside terrace. The room decoration is a bit outdated for a 5-star but it has its own charm. We would have appreciated the hotel to offer vineyard excursions.
This is an expensive hotel. One should reasonably expect service to match. You go in. There is a basin, and a sign offering you a cool rehydrating drink of water. There are no bottles. From the lift, you are led up 19 stairs to an attic room. It is stiflingly hot. There is an industrial radiator, which blows out cooler air. At the back of it is a six-inch diameter plastic corrugated pipe. it is unattached to anything. Out of it comes the hot air which the front of it is cooling. There is also a portable fan. it does not work. Neither does the fridge. We ring reception to tell them. They apologise. It will be fixed. We go to the swimming pool to cool off. The regulator for the water in the shower does not work. The soap dispenser is empty. When we get back to our room, nothing has happened. We phone again. The lady at reception has been too busy. They are short staffed. She says she will come up at once. After half an hour, we go down. She is still too busy. I ask to see the manager. (I don't think, in fifty years of travelling, I have ever done that.) He comes and apologises. They are short staffed (and this in the middle of Covid unemployment!). Another portable fan is found, which helps. We go down to dinner. I had downloaded the menu and the wine list, and we had chosen from it. The wines were expensive, and I had taken care in the choice of both the red and the white. We ordered them. The waiter returned shortly afterwards. Each of our choices was unavailable. I had made the choice from their published list only two days before. He suggested an alternative white, which was comparable, and a more expensive red. I assumed that the hotel would bear the difference in price, but when we came to pay the bill, no - it was the full, more expensive, price. The manager had said that he would make a reduction in our bill as part compensation for our problems. The reduction turned out to be the price of the bottle of white plus free breakfasts. I said that breakfasts were included in our pre-paid rate. They disputed that. I got our paperwork. Breakfast was included in the pre-paid rate. In spite of accepting that, no further corresponding reduction was made. We left with the sourest of tastes in our mouths for the shoddiness of the whole set-up - the accommodation, the facilities, the wholesale failures to try speedily and fairly to remedy problems, and the, to my mind disgraceful, way in which the 'compensation' was mismanaged. The hotel is part of the 'grandes etapes' chain in the area. We shall avoid them like the plague in future. I have been writing reports on hotels for tripadvisor for years. I have never before given a one-star rating, far less giving such a rating to an establishment which holds itself out to be of luxury class.…
We have a lovely room and enjoyed the time! We arrived late and their restaurant was booked full but they were able to offer a meat and cheese plate for us in the bar. Breakfast is generous but a tip is to plan ahead for meals!. A lovely walk around the chateau - The is a pool also tucked behind the hedge!! Gorgeous views.
This "five star" hotel/chateau is in a very bad shape and must be urgently renovated! The rooms in the hotel do not even have air conditioning or ventilation - which makes it very hard to sleep there during warm summer nights. The window in our room was dirty and full of bird poop. The lawn and the pool area looked really shabby too. We were so disappointed with this chateau that we had to leave it just after two days. Staff was nice and helpful though. The breakfast was also good. However, considering the high price level, this hotel ought to be avoided until it will be renovated.
The castle and the environment are impressive, the staff was extremely pleasant and helpful. The biggest disappointment was the room. Total lack of attention to detail: mold in the corner of the bathtub, shower holder broken, sachet dispenser next to the toilet hanging loose, missing labels for hot/cold water, asymmetricly mounted screws for soap holder, mirror needs replacing, dirty wall in the corner around the luggage area, fan broken and dirty, cracks in the ceiling... And no AC. The hotel has a lot of potential bit at this moment I wouldn't consider another visit nor recommend to a friend.