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Traveler (43)
Room & Suite (26)
Dining (8)

About

#1 of 2 hotels in Neris-les-Bains
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Golf course
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
392Reviews
2Q+A
5Room tips
Traveler rating
  • 63
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  • 28
  • 13
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Popular mentions
The hotel looks beautiful as you arrive up to it opposite the Casino. The room was nice and bright. Unfortunately those beautiful shutters you see when you drive up, that you can open from your room if it is overlooking the Casino, are in sore need of repair. I was told that
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Review collected in partnership with this hotel
Response from Mgmt_HR_, Responsable relations publiques at Mona Lisa Neris
Responded Apr 3, 2019
Dear Janice, Our warmest thanks for this excellent review, following your stay at our 3-star facility in our thermal station ! We are very happy to know you fully satisfied by this experience at Néris-les-Bains ! Our team of Néris was delighted to welcome you, she do its best to receive our guests in the best way ! As you highlight it, we are waiting for investments to improve our services. All your remarks are very important to us, indeed they allowed us to better target our improvments. Hoping that you will do us the honor of another visit ! See you soon, The Management
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Had a few days away stayed in this hotel , room a bit tired but clean .staff very polite, breakfast good , evening meal very good value 3 course for €21 each . Great location lots to see in the town full of history .
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Response from Mgmt_HR_, Responsable relations publiques at Mona Lisa Neris
Responded Feb 28, 2019
Dear Guest, Our warmest thanks for this nice review, following your experience at our 3-star facility of Néris-les-Bains ! There is nothing more rewarding than knowing you wholly satisfied by the services provided to you all along your stay ! You highlight our good value for money, and it is a pleasure to learn it ;) Hoping that you will do us the honor of another visit at Néris Hotel, you are welcome in the therms ! See you soon, The Management
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I was travelling with my children on a trip to Spain. I chose this hotel to stop on 5he way there and back. Such a lovely place. Lovely little balcony. Rooms a little dated but very clean. Shower the water just wasn't hot enough. Did report. Breakfast was great. Lots of choice
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Response from Mgmt_HR_, Responsable relations publiques at Mona Lisa Neris
Responded Sep 13, 2018
Dear Emma, We're deeply moved by your comment : thank you for sharing your experience with our staff and our community ! We were very happy to host you and your children in our 3 star hotel, and the Néris staff thank you for noticing the quality of their services. We won't forget your note about the water temperature, and we'll check that as soon as possible. We hope you had the time to enjoy the delights of our charming city of Néris-les-Bains, and that you'll do us the honor of visiting us again on the holiday route ! See you soon, The Management
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Very large and old hotel, very charming. In the middle of a beautiful village with a casino, theatre and thermal springs. The room was simple but convenient with views on the casino. Nice restaurants nearby.
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Review collected in partnership with this hotel
Response from Mgmt_HR_, Responsable relations publiques at Mona Lisa Neris
Responded Sep 12, 2018
Dear guest, Thank you very much for sharing this comment on our charming Néris hotel with our team and our future guests ! We're very pleased to see that your trip was perfectly romantic, and that you enjoyed the little city of Néris-les-Bains. The thermal springs are indeed really nice ;) We'd love to host you again in our 2 star hotel, and you're welcome to come visit us at other times of year, to explore the city in other seasons ! See you soon, The Management
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having read the previous reviews,we booked via brittany ferries ,however every thing was just average ,certainly not fine cuisine nor helpful reception .we asked for two proper bath towels as there was nothing but two worn out hand towels .two hours later nothing arrived so we
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Response from Sup_Me, Responsable relations publiques at Mona Lisa Neris
Responded Sep 8, 2017
Dear Confit, thanks for sharing your experience at Hotel Néris, our 3 stars establishment of Néris-les-Bains. Even if your review express a global satisfaction, you submitted us some remarks that retained all our attention. We're sorry to note that you encountered some disagreement with the lack of towels in the room at your disposal. We also regret to note that you didn't enjoyed your experience in our restaurant. Our team is recognized for her kindness and helpfulness, that's why we're surprised by your words. We'll talk about it internally. Hoping that you enjoyed the great location of our establishment in Néris-les-Bains, and the comfort of your room. We'll do our best to satisfy you if you agree to renew the experience. See you! The General Direction
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PRICE RANGE
$53 - $89 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesAllierNeris-les-Bains
NUMBER OF ROOMS
59
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