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Ibis Styles Perigueux Trelissac

rue Anatole France, 24750 Trelissac, Perigueux France
Traveler (104)
Room & Suite (42)
Dining (14)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Heated pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
483Reviews
1Q+A
6Room tips
Traveler rating
  • 70
  • 169
  • 125
  • 78
  • 41
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Popular mentions
We had to stay near Perigueux for one week and wanted a hotel slightly out of town and the swimming pool was a big attraction. We needed two rooms and wanted accommodation which was well priced. While the rooms are fairly basic, they are very well serviced and the beds are extremely comfortable. The staff are ever so helpful and go the extra mile to ensure a pleasant stay. Tea and coffee are provided free of charge all day and a continental breakfast is included, with breads, croissants, eggs, ham, cheese, yogurts, etc all available.
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Response from hotel i, Jean-Sébastien, Réception at Ibis Styles Perigueux Trelissac
Responded Nov 18, 2018
Bonjour, Nous vous remercions pour votre commentaire Cordialement
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Let me start by saying that the staff were lovely. Can you feel the 'but' coming? The room was dark and cheaply done. The bathroom was clean and modern with a powerful shower. This hotel is is expensive for what it is. The breakfast is the usual continental that is available in every French hotel. Oh, and it's location is on the outskirts of the centre so definitely not central.
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This was our second time at this hotel but only due to location for our convenience of where we had to go on our trip. Initially we had to call through to explain we had been delayed on our travel and would be arriving after the 23:00 late check in time. I was impressed with the person on reception who told us this was not a problem. On arrival at the hotel the bloke on reception was serving 2 other people but asked what we required, I told him my name and said we had a booking and had rung through to say we would be late, he was quite rude and abrupt at this stage. The room itself was pleasant enough but the lighting in the rooms is abysmal. The main switch is for a wall light which is not very strong the only other lighting in the room was bedside lamps which did not give much light. Fortunately the bathroom was well lit. The main corridors are very scruffy with tram lines where presumably the maintenance trollies have hit. The restaurant was only offering cold meals the evening we stayed so we had to go out for a hot meal. Breakfast was buffet style offering one choice of ham and cheese, cereal, yoghurt and various breads. Coffee machines had good selection and there was a machine for freshly squeezed orange juice (this kept jamming) For the money it is a reasonable stay but I don't think we would stay again.
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Review collected in partnership with Accorhotels.com
We found the location good for Perigeux and the area. The first room we had did not have working air-conditioning and the mechanic could only come after we were due to leave. We were moved to another room. This was smaller and then hanging space did not exist at it had come off the wall! Shame really as the breakfasts were good. Swimming pool a bonus and staff friendly
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Response from hotel i, Public Relations Manager at Ibis Styles Perigueux Trelissac
Responded Sep 18, 2017
Hello, Thank you for taking the time to tell us about your experience and we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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My main purpose for this trip was to have our car serviced at Trelissac with a secondary objective of spending a day in Perigueux both of which were successfully concluded. The hotel was extremely will situated for garage where my car was being serviced , approx. 1.5k away. It was also equally convenient for a day trip to the centre of Perigueux which was a short taxi ride away max 10mins . The staff were very helpful and polite. We enjoyed a leisurely dinner in the hotel, so we could both relax with a glass or two of wine. The bedroom was modest but clean and given the price very good value for money. Breakfast was simple but sufficient continental style buffet with excellent freshly squeezed orange juice - the juicing machine was located in the corner of the breakfast area so you could was freshly pressed and not a standard commercial product. Overall a very pleasant visit without any incidents. I will certainly use this hotel again for my car's next annual service.
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Review collected in partnership with Accorhotels.com
Previous
PRICE RANGE
$73 - $110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kyriad hotel perigueux
FORMERLY KNOWN AS
Kyriad Perigueux Trelissac
LOCATION
FranceNouvelle-AquitaineDordognePerigueuxTrelissac
NUMBER OF ROOMS
60
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