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Hotel Holiday Inn Express Bilbao

633 reviews
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Traveler (145)
Room & Suite (83)
Dining (26)
Overview
  • Excellent23%
  • Very good54%
  • Average19%
  • Poor3%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (633)Write a Review
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Traveler rating
63
118
47
9
3
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LanguageEnglish
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63
118
47
9
3
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All reviewsclose to the airportfree shuttlerestaurant next dooran early flightvending machinesthe buscomfortable bedearly breakfastnext morninghotel shuttlecontinental breakfastreception deskshuttle serviceguggenheim museumdeparture leveltea and coffee making facilitiesrental car
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1 - 5 of 240 reviews
Reviewed 3 days ago via mobile

I stayed at this hotel based on the good reviews and it all seemed very “holiday inn express” like... the usual tired looking decor, the usual long face at the check in counter... but things got out of control when I opened up my bed...More

Thank FdK_traveler
Hotel's Favorite
Reviewed September 12, 2017

Stayed on first night of holiday as arrived in evening. Free shuttle was useful. On first evening returned to airport on shuttle and got bus into Bilboa city centre for 1.45 Euro taxi back latter was 25 Euro. The hotel is standard Holiday Inn with...More

2  Thank susan m
Response from HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express BilbaoResponded September 14, 2017

Thank you so much for your review of our hotel, Susan m. I am pleased to hear you enjoyed your stay with us.

Reviewed 1 week ago via mobile

Stale croissants and poor coffee at breakfast. Had a word with one of the waitresses but she was not interested . The bathroom bidet was not clean. We reported this to reception and the response was - fill in the feedback card. I guess this...More

Thank Julie B
Response from HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express BilbaoResponded 6 days ago

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 4 weeks ago

Verry nice personel (well english), near the airport. Extra advantage is the transport (bus) to/from the airport. You can say and without any problemes they can take you to the airport. Room clean without any smells etc - good. There's a little noise because of...More

Thank stefan n
Response from HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express BilbaoResponded 4 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed December 11, 2017

Good value for money for a 3 star hotel near the airport. Room was clean and comfortable. Bathroom OK with very basic toiletries. Breakfast was very basic with limited choices but we did not expect much more for a 3 star hotel. Check-in was efficient...More

Thank Sydney2000000
Response from HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express BilbaoResponded December 12, 2017

Sidney2000000, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We value your feedback.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
$78 - $129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$78 - $129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (145)
Room & Suite (83)
Dining (26)
Hotel & Grounds (54)
Bathroom (40)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Louisa G
November 22, 2016|
AnswerShow all 5 answers
Response from Catherine W | Reviewed this property |
Sorry, I'm not familiar with the festival site.
0
Votes
Holjulio
March 29, 2016|
Answer
Response from JW_Dam | Reviewed this property |
Hello, the distance to the nearest beach is about 8 km, means a 1,5 hrs walk. The walk to the beach is not a walk through a nice area but very crowded with cars. By taxi it will take you about 10-20 minutes which is... More
0
Votes
Sarah L
March 29, 2015|
AnswerShow all 4 answers
Response from HIEXBILBAO | Property representative |
Dear Sarah, Our shuttle bus starts at 05 30 am and it will take you less than 5 minutes to get into the airport. Bilbao airport opens at 05.30 am, so you will not be able to check in before that time. The shuttles from 05... More
0
Votes
Google Translation
Room Tips
"take a walk behind the hotel and through a small tunnel and there you are in the countryside"
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"higher floor less noisey"
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"All the same"
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"All the rooms are of the same standard"
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