We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arden Hotel & Leisure Club

Hotel website
Coventry Road, Bickenhill, Solihull B92 0EH, England
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Arden Hotel & Leisure Club
Arden Hotel & Leisure Club
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,066 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,052: English reviews
Worcester, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We wanted to visit resorts world (again) and fancied making a night of it. Got a great rate (available on both the hotel site and on booking.com). Breakfast was additional at ten quid each. Free parking is great too...all the other NEC and airport hotels seem to charge extra. And free Wi-Fi. We arrived late afternoon and went straight down... More 

Helpful?
Thank Android2004
Banbury, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My rating is based on our use of the hotel which was almost a perfect!!! I'm not sure I would use for a romantic break though as it needs updating!!! We had a family room which was clean but basic and dated. The rest of the hotel was similar. The positives however were friendly helpful staff. We had two young... More 

Helpful?
Thank Katie G
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Katie G, Thank you for taking an opportunity to review us, and I appreciate your lovely comments on your stay with us. I look forward to welcoming you back to us for your next flight from Birmingham Airport. Kind regards, Michael Simpson More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel needs some serious love. Check in was smooth, allocated room 244 on second floor- lift available. Car parking was validated on arrival giving us free parking until 2pm on day of check out. We used the gym and leisure facilities- both treadmills out of order, cross trainers board was falling off exposing all wiring and machines haven't been... More 

Helpful?
Thank Laura N
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Laura N, Thank you for taking an opportunity to review us, and I am sorry to learn that we didn't give you the best experience during your stay with us. We were aware of the issues with the treadmills and cross trainers in the main gym, and I am pleased to say that both treadmills and cross trainers have... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Came here for a works training course, the conference room was literally in the basement, cobwebs everywhere, mouldy food on the floor and window sills. The décor was very tired and literally falling of the walls in places. I can only imagine the rooms are equally as bad as the whole hotel is very dirty, not maintained, and tired looking.

Helpful?
Thank Charlie F
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Charlie F, Thank you for your review, albeit very shocking with your feedback. I have taken your comments on directly as a matter of urgency, and we are investigating your feedback directly at the hotel with my Events Operations manager. I can assure you this is not the usual feedback we receive from our meeting rooms. The majority of... More 

Travelers are raving about these Bickenhill hotels

Worcester, United Kingdom
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were there for a 50th birthday party and we were very surprised how big it has become. Plenty of seats around the drinking areas and all very clean. We were in the Conservatory for lunch which was very good and served very quickly. This would make a wonderful hotel for visitors using Birmingham Airport which is just a short... More 

Helpful?
Thank robbiethetiger
Athens, Greece
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The best place to stay if you are in Birmingham for a Genting Arena event. Just about a ten minuete walk from the NEC, Birmingham International train station and the airport. Breakfast was a bit too greasy, even for a grease lover like my partner. The bar was awsome for drinking, yet the food was just decent. There is also... More 

Helpful?
Thank hope b
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear hope b, Thank you for taking an opportunity to review us. I am really pleased to see that you have enjoyed your stay with us. I am sorry to learn of your feedback on the cappuccino, our team have been trained by Illy (our coffee supplier) and this is something I will review, and organise re-training where appropriate. I... More 

Great Malvern, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Tired, worn out and in desperate need of some TLC - the spa if you can call it that is a micro sized pool and a jacuzzi with some much chlorine in it it makes your eyes burn, big and corporate and in its day would have been luxury but is well past its sell by date and needs some... More 

Helpful?
Thank Mel D
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Mel D, Thank you for taking the time to review us. I am sorry to learn your feedback on your stay with us. I have checked with my Leisure Club Manager and the pH levels in the Jacuzzi have always been correct in recent dates, we have no cause for concern with regards to this area. I appreciate your... More 

Glasgow
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night arriving early hours in the morning from Spain, room and beds very comfortable and spotless clean, Read some bad reviews about beds and linen, have to say our family room was excellent and spacious, Is a little dated, bur very comfortable sleep in beds and room was spotless clean and I am a very fussy person, could... More 

Helpful?
Thank Margaret T
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Margaret T, Thank you for taking an opportunity to review us, and I am really pleased to see you enjoyed your stay with us prior to your flight. I am sorry to learn of your charging experience from Birmingham Airport to us. We are very close and our guests very rarely have to pay more than £6 or £7... More 

Renfrew, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I had done a days work in Glasgow before flying down to Birmingham for a conference the following day at the NEC, so i arrived pretty hungry but most of all, tired. Finding anything which professes to be 'Handy for NEC' tends to be a challenge, but a short monorail ride to the train station, a point in the right... More 

Helpful?
Thank mrpaulj
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear mrpaulj, Thank you for your feedback, and I appreciate your comments with regards to your stay with us. I appreciate some of the decor is not to everyone's tastes. We have had an extensive review and refurbishment particularly in the public areas in 2014, and we have modernised some of the look around the hotel to appeal to more... More 

Guildford, United Kingdom
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Late booking for this hotel and judging by feedback had not expected much but we stayed in one of the updated rooms which was clean, spacious and well decorated (within the remits of chain hotel style) . What made our stay brilliant (I was catching up with a friend whom I hadn't seen for a few years and this was... More 

Helpful?
Thank Parksfamily2014
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Parksfamily2014, Thank you for your lovely comments regarding your stay with us. I agree that's how service should be and I am pleased to see we met your expectations. I look forward to welcoming you back to us next time you are in the area. Kind regards, Michael Simpson More 

Questions? Get answers from hotel staff and past guests. Ask a question

363 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (111)
Viewed
Room/Suite (30)
Viewed
Bathroom (15)
Viewed
Hotel & Grounds (16)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (42)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (232)
Viewed
Amenities (18)
Viewed
Leisure Club Pool & Sauna (16)
Viewed
Dining (48)
Viewed
Standard Double Room, New Wing (25)
Viewed
Standard Double Room, Older Wing (33)
Viewed
Standard Twin Room, New Wing (31)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (2)
Viewed
Dining (5)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Bickenhill
0.2 mi away
Genting Hotel
Genting Hotel
#5 of 140 in Birmingham
4.5 of 5 stars 473 reviews
0.4 mi away
Hilton Birmingham Metropole Hotel
0.2 mi away
Crowne Plaza Hotel Birmingham NEC
Show Prices
Show Prices
Show Prices
0.7 mi away
Novotel Birmingham Airport
Novotel Birmingham Airport
#18 of 140 in Birmingham
4.0 of 5 stars 1,917 reviews
1.1 mi away
Premier Inn Birmingham Nec/Airport Hotel
0.7 mi away
Ibis Styles Birmingham Airport NEC
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Genting Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 12 Meeting & Event Rooms, and a full health club with indoor pool onsite. ... more   less 

Additional Information about Arden Hotel & Leisure Club

Address: Coventry Road, Bickenhill, Solihull B92 0EH, England
Location: United Kingdom > England > West Midlands > Solihull > Bickenhill
Price Range: $54 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arden Hotel & Leisure Club 3*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Hotwire, ETB, Priceline, Booking.com, Agoda, HotelTravel.com and Cancelon so you can book your Arden Hotel & Leisure Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arden Hotel And Leisure
Arden Hotel & Leisure Club Bickenhill, UK - Solihull
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay