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Holiday Inn Northampton West M1, Jct 16

Expedia.com$64*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
$156*
$64*
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$65*
$156*
$64*
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Holiday Inn Northampton West M1, Jct 16
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
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Reviewed 4 days ago NEWvia mobile

It took ages for them to sort out the reservation and then they said they have to check out the room because someone might already been in the room. Wtf?!? How does that happen??? Not happy, especially when it's quite late.

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Helpful?
Thank Baiba B
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi Baiba, Thank you for your feedback following your recent stay. I apologise you did not have a great experience with us and we did not live up to the standards you expected. If you wish to discuss further please email me on guestrelations@hinw.co.uk Kind Regards, Jesse Schofield Guest Relations Manager

Newport, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed March 14, 2017 via mobile

Arrived to the hotel at 11:30 at night due to work and was greeted by the man on reception who was very friendly and welcoming, first impression was very good and the hotel from the door looked very clean and fresh, I was in room 52 and after spending a little longer than I wanted to find the room as...

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Helpful?
1Thank neil d
About Hotel's Favorite Review
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi Neil, Thank you so much for your review. We really appreciate your comments and I am very pleased to see you enjoyed your stay with us and would recommend our hotel to others. I will be sure to pass on to the chef about his perfect poached eggs! Kind regards, Jesse Schofield Guest Relations Manager

Burton upon Trent, United Kingdom
Reviewed 1 week ago NEW

nice enough room, bed comfy, but couldn't figure out the lighting, and room furniture hard and not good. the bar furniture is very stylish but impossibly uncomfortable. horrid. burger was like eating a car tyre but chips good. didn't bother trying the "free" breakfast, went to macky dees. worst of all is the location. massive traffic queues across the A5,...

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Helpful?
Thank Paul W
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi Paul, Thank you for your feedback following your recent stay. Firstly I am pleased you found your room comfortable, with regards to the issues you encountered during your stay with us I would urge you to bring any problems to the staff at the time so we can do our best to resolve your problems there and then. I...

London, England, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel ticks all the boxes; friendly helpful staff, clean large rooms that are nicely decorated, a decent bar, well decorated and welcoming, tasty room service and a small gym. The gym is tiny but it's enough to get in a bit of a workout which can be a challenge when travelling. The chef was happy to cater for gluten...

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Helpful?
Thank Laura E
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi Laura, Thank you so much for the 5 star review. It is very pleasing to read that our hotel ticked all the boxes for you and that you would stay with us again when in the area. Kind regards, Jesse Schofield Guest Relations Manager

Worcester, United Kingdom
Reviewed 2 weeks ago via mobile

I have been to many holiday inns in the last 10 years, this has to be one of the worst that I have visited. The management team were not interested in trying to resolve a booking and focussing on customer service. More interested in hitting targets! Lots more options in the area.

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Helpful?
1Thank Apples354
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi Apples, Thank you for your feedback after your recent stay. I apologise for any issues you encountered and would like to assure you that our Management Team are fully focused on resolving our guests issues as well as providing excellent customer service. I am sorry you feel this was not the case during your time with us and I...

Northam, United Kingdom
Reviewed 2 weeks ago via mobile

This is a lovely hotel, I think it had been recently done up. The reception area is very bright and colourful and really welcoming. All staff were so friendly and helpful. The rooms were lovely. Decorated well. They offered room service and some of the foods were 24/7 which is good. The food i ordered upon arrival was really good...

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Helpful?
Thank xnicolel
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi xnicolel, Thank you for your 5 star review. I am very happy you enjoyed your stay with us and found our staff so friendly. I will pass on your comments to our team as they will appreciate the feedback. We hope to see you again. Kind regards, Jesse Schofield Guest Relations Manager

bedford
Reviewed April 11, 2017 via mobile

Went with a friend for a chill out. Staff were really friendly and helpful.Close to the M1 but lovely and quite.Rooms were lovely and clean.Ordered room service and this was brought on time. Well worth a visit.Close to other towns and not far from silverstone.

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Helpful?
Thank pennyBedford
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi pennyBedford, Thank you for the positive review, your feedback is greatly appreciated. It is very pleasing to see you enjoyed your stay and found our staff really friendly and helpful. We hope to see you again soon when you need another chilled out time! Regards, Jesse Schofield Guest Relations Manager

Derby, United Kingdom
Reviewed April 6, 2017

On arrival I noticed the hotel frontage had changed from last year. On entering the entire layout has changed, with a bright and open plan reception area. On entering my room, I see this has also been modernised, with comfy new beds, and walk in showers. Large modern TVs and air conditioning also. The Breakfast area is a bit small,...

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Helpful?
Thank GriJohn
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi GriJohn, Thank you for taking the time to leave feedback after your recent stay with us. I am very pleased to see you enjoy our upgrades after the recent refurbishment. It is also brilliant to see you had very positive experiences with our reception team. We look forward to welcoming you back again. Kind regards, Jesse Schofield Guest Relations...

Basildon, United Kingdom
Reviewed March 6, 2017

This is one of the nicest Holiday Inns I've stayed at - can hardly fault it at all! Special mention to the man who checked us in on Saturday evening, and the man serving in the restaurant that night. Both offered some of the nicest hotel service I've ever known. The receptionist took time to tell us a bit about...

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Helpful?
Thank Terry D
Social Media M, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi Terry, Thank you for your wonderful review of our hotel. All the staff really appreciate your kind words and we look forward to seeing you again in a few weeks. Kind regards, Jesse Schofield Guest Relations Manager

Bucks
Reviewed March 1, 2017 via mobile

Stayed here for 3 nights and was booked by a family member in a third party website. I still had to put a hold deposit on my credit card of £250. Breakfast not included in the room rate, which I thought was a bit tightfisted. We did have breakfast on one day £18 for two (it was fine) but when...

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Helpful?
Thank junkospud
IHGService, Guest Relations Manager at Holiday Inn Northampton West M1, Jct 16, responded to this review

Hi junkospud, Thanks for sharing feedback, we're glad to have hosted your stay. Although I am pleased to see your satisfactory 3-star overall rating, it's disconcerting that you encountered issues about charges on your bill upon checking out. The situation you described is clearly not what we expect and would like to follow-up on this. Do know that I have...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Make the Holiday Inn Northampton-West hotel your home from home in our peaceful village setting just 5 minutes from junction 16 of the M1. There's a friendly atmosphere at the intimate Holiday Inn Northampton-West. Our 53 Guest rooms are spacious and include home comforts like high-speed Internet and power showers. The hotel is set in attractive gardens in the countryside village of Flore, with ample parking and easy access to the M1. We're also just a short drive from Moulton Park and Swan Valley business parks. Holiday Inn Northampton-West has 7 naturally lit meeting rooms with space for 8-120 guests. Help yourself to hot drinks while you work and ask staff to help organise your gala dinner or wedding reception. Indulge your competitive streak with go-kart racing at nearby Whilton Mill Karting tracks. The karts reach top speeds of 70mph and you can enter tournaments to race against your friends. See how the Formula One professionals do it at Silverstone Grand Prix Circuit, 9 miles from Holiday Inn Northampton-West. ... more   less 

Additional Information about Holiday Inn Northampton West M1, Jct 16

Address: High Street, Flore, Northampton NN7 4LP, England
Location: United Kingdom > England > Northamptonshire > Northampton > Flore
Price Range: $66 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Northampton West M1, Jct 16 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Holiday Inn Northampton West Hotel Northampton
Northampton Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Northampton West M1, Jct 16 staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Northampton West M1, Jct 16 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms facing the fields at the back as the main road is the diversion route for the M1 at night”
GriJohn, Apr 6, 2017 | Read review
“We had a room upstairs but there was no lift which was fine for as but if you had any disability you should ask for a room on ground level”
sharonandanthony, Jan 28, 2017 | Read review
“Rear of hotel top floor”
The_Legend_Lives, Jan 9, 2017 | Read review
“Check your bill”
976nigelr, Dec 19, 2016 | Read review
“Very reasonably priced”
160christined, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$64* /night
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Hotels.com$65
TripAdvisor$64
AMOMA$156
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Prices are for 1 room, 2 adults
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