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The Quay Hotel & Spa

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The Quay Hotel & Spa
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2,158 Reviews from our TripAdvisor Community

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Showing 2,150: English reviews
Liverpool, United Kingdom
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was the first time my husband and I visited this part of Wales. We desperately needed a break and stayed at this hotel for two days in the middle of the week. We paid for a room overlooking the marina and it was so peaceful to sleep with our windows open to the sea. It was a big room,... More 

Helpful?
Thank ROZP493
Caernarfon, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had lunch with two friends. We didn't have to make a reservation which was a good thing as it was quite late when we arrived for lunch. A VERY IMPRESSIVE MODERN HOTEL WITH AMPLE PARKING.There was a wedding at the time but the service was not too bad.Will certainly go there again.

Helpful?
Thank Luxerylover
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your review, I was so very pleased to hear you had a lovely lunch with good service. We do indeed have a large Car Park, much to the Jealousy of the majority of the Llandudno and Conwy Hotels where you have to park on the Road. I was glad to... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely place to hold a wedding reception. Can't beat the view !! Staff seemed lovey. Very clean! And the buffet provided was beautiful! Decor is just amazing. Would defiantly come again and even stay!

Helpful?
Thank Georgia P
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thanking you for sharing your experience. I was so pleased to hear that the Staff were lovely, the food was beautiful, the Décor and that we are “very clean”! We did win Wedding Venue of the Year last year and you now know why!! We are hoping to win again this year. The lines are now open for... More 

Shropshire, UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just spent a day on a train travelling to The Quay at Deganwy for lunch as there is NOTHING to compare with new season Conwy mussels prepared by a good chef. A brisk walk along the coastal path to Conwy afterwards - perfect!

Helpful?
1 Thank HMW17
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for this lovely review, our Chefs will be pleased to read that “there is nothing to compare with new season Conwy Mussels prepared by a good Chef" and it was “perfect”. Thank you for posting your honest comments and we shall look forward to welcoming you back soon. Best wishes John Rafferty More 

Cheshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Quay hotel for 2 nights with my parents as part of their 54th wedding anniversary celebrations. We had booked 2 estuary view rooms which had beautiful views out over the estuary and Conwy castle. We were lucky to have fabulous weather and so able to make the most of having a balcony .... More 

Helpful?
Thank dianecC9562FQ
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments on your recent stay with us at the Quay Hotel & Spa. Please pass on my belated Anniversary Wishes to your Parents. I was pleased to hear the Staff went out of their way to make a fuss of your Parents. I will pass on your kind words... More 

Caernarfon, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for a one night stay for special occasion! Lovely clean and spacious room with good quality bedding and fittings,etc. Nice products in bathroom. Lovely service in dining rooms and breakfast serving. Enjoyed all the meals. We had a nice massage in the spa but found it a little over crowded due to a special offer on for double massage... More 

Helpful?
Thank bizzyfrizz
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your experience, I was so happy to read my Hotel is lovely and clean, spacious, good quality Bedding and fittings. I was also pleased to hear you enjoyed our ESPA products in the Bathroom, together with lovely service and Breakfast. Our Spa does get extremely busy, I was glad to read your Massage was... More 

Dover, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

2 days prior to visiting the Quay Hotel, myself and my partner climbed snowdon for charity setting off at midnight. I felt like we needed some time to chill out so we booked in for a spa day. Our package included a couples full body massage, use of spa facilities, towels, robes and slipper and a light meal each. We... More 

Helpful?
Thank SeriouslyPHILM
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments and observations with us. I was delighted to read you enjoyed our “amazing food and breathtaking views”. I do hope you raised a considerable amount for your Charity and well done for climbing Snowdon! We shall look forward to welcoming you back soon, I hope. Best wishes John... More 

Huntingdon, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for one night, had a meal in the bar which was lovely. Staff were polite and helpful. Room was nice and clean. We did have an issue with our stay which was resolved to our satisfaction by the duty manager in the morning. Would consider going back but would be quite careful about what type of room we had.... More 

Helpful?
Thank Goggs1966
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your positive review, I was especially pleased to hear your meal was lovely, the Staff were helpful and polite, your room was nice and clean and Breakfast was the highlight. I was also glad to read your issue was resolved in a satisfactory manner. Please be assured each Guest is... More 

Birmingham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our second stay at this hotel. It is in a fabulous location with views of Conwy Castle and the estuary. The hotels decor is lovely and the staff are all helpful and efficient. We had the dinner bed & breakfast package. Dinner was absolutely fantastic, the best leek & potato soup I have ever had and the mains... More 

Helpful?
Thank Lucy F
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience with us. We greatly appreciate your wonderful feedback and I was thrilled to read you thought the Staff are helpful and efficient and your Dinner was “absolutely fantastic”, I have passed your lovely feedback to the Team, we hope to have the pleasure of welcoming you back... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went to the quay on our wedding anniversary and it was lovely. It is pricey, so would only go due to a special occasion but certainly worth paying a little extra for one of the suites overlooking Conwy Castle. What i would say is NOT TO BOOK A DEAL WITH MEAL INCLUDED! We did this but thankfully took the time... More 

Helpful?
2 Thank Michellewhall1
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for posting your honest review. May I wish you a belated happy Wedding Anniversary, I was pleased to read you enjoyed you thought your stay was “lovely” but saddened to read you do not advise to book a meal deal at £32.50 per head, were I believe to be very good Value for a 3 course... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff. ... more   less 

Additional Information about The Quay Hotel & Spa

Address: Deganwy Quay, Deganwy LL31 9DJ, Wales
Location: United Kingdom > Wales > North Wales > Deganwy
Price Range: $161 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Quay Hotel & Spa 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Quay Hotel And Spa
The Quay Hotel Deganwy
Quay Hotel Conwy
The Quay Hotel & Spa Deganwy, Wales
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