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The Quay Hotel & Spa

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The Quay Hotel & Spa
The Quay Hotel & Spa
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2,163 Reviews from our TripAdvisor Community

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Showing 2,155: English reviews
Birkenhead, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Just returned from a short break and cannot praise this hotel enough. Beautiful views from our suite overlooking the estuary. The staff are exceptional, nothing is too much trouble, they all go that extra mile. Lovely food. We return every year and will do so as long as we are able.

Helpful?
Thank Anita W
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Picked this hotel because it had a spa & pool and was very near a place I was visiting next day.It was a good choice!! the hotel is lovely and the views are spectacular. We had a room with a courtyard view,I must admit I was not expecting much but it was very nice and from our room on the... More 

Helpful?
Thank Roy S
Liverpool, United Kingdom
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful location, rooms were immaculate with a balcony looking out over the bay towards Conway Castle. The staff were friendly and helpful, the food was fantastic, whether you went for the bar food or restaurant fare, both were excellent. The spa and pool were very good although it became quite crowded at certain times. The breakfasts were self service but... More 

Helpful?
Thank c J
Chester, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Just returned from an overnight stay for our wedding anniversary and unfortunately we didn't have a great experience. I can't deny that the hotel is in a beautiful spot with amazing views, it is very modern and well presented but when we went to our room all i could smell was must/damp, we were in a ground floor room with... More 

Helpful?
Thank shell463
Congleton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a two night stay at the Quay hotel, and the whole experience was very enjoyable we had a large room on the first floor overlooking the zen garden, slight negative was the lack of water pressure in the shower. The first night as part of the package we dined in the hotel restaurant the service and food... More 

Helpful?
Thank Diane D
Liverpool, United Kingdom
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the first time my husband and I visited this part of Wales. We desperately needed a break and stayed at this hotel for two days in the middle of the week. We paid for a room overlooking the marina and it was so peaceful to sleep with our windows open to the sea. It was a big room,... More 

Helpful?
Thank ROZP493
Caernarfon, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had lunch with two friends. We didn't have to make a reservation which was a good thing as it was quite late when we arrived for lunch. A VERY IMPRESSIVE MODERN HOTEL WITH AMPLE PARKING.There was a wedding at the time but the service was not too bad.Will certainly go there again.

Helpful?
Thank Luxerylover
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your review, I was so very pleased to hear you had a lovely lunch with good service. We do indeed have a large Car Park, much to the Jealousy of the majority of the Llandudno and Conwy Hotels where you have to park on the Road. I was glad to... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely place to hold a wedding reception. Can't beat the view !! Staff seemed lovey. Very clean! And the buffet provided was beautiful! Decor is just amazing. Would defiantly come again and even stay!

Helpful?
Thank Georgia P
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thanking you for sharing your experience. I was so pleased to hear that the Staff were lovely, the food was beautiful, the Décor and that we are “very clean”! We did win Wedding Venue of the Year last year and you now know why!! We are hoping to win again this year. The lines are now open for... More 

Shropshire, UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Just spent a day on a train travelling to The Quay at Deganwy for lunch as there is NOTHING to compare with new season Conwy mussels prepared by a good chef. A brisk walk along the coastal path to Conwy afterwards - perfect!

Helpful?
1 Thank HMW17
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for this lovely review, our Chefs will be pleased to read that “there is nothing to compare with new season Conwy Mussels prepared by a good Chef" and it was “perfect”. Thank you for posting your honest comments and we shall look forward to welcoming you back soon. Best wishes John Rafferty More 

Cheshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Quay hotel for 2 nights with my parents as part of their 54th wedding anniversary celebrations. We had booked 2 estuary view rooms which had beautiful views out over the estuary and Conwy castle. We were lucky to have fabulous weather and so able to make the most of having a balcony .... More 

Helpful?
Thank dianecC9562FQ
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments on your recent stay with us at the Quay Hotel & Spa. Please pass on my belated Anniversary Wishes to your Parents. I was pleased to hear the Staff went out of their way to make a fuss of your Parents. I will pass on your kind words... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff. ... more   less 

Additional Information about The Quay Hotel & Spa

Address: Deganwy Quay, Deganwy LL31 9DJ, Wales
Location: United Kingdom > Wales > North Wales > Deganwy
Price Range: $160 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Quay Hotel & Spa 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Quay Hotel And Spa
The Quay Hotel Deganwy
Quay Hotel Conwy
The Quay Hotel & Spa Deganwy, Wales
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