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The Quay Hotel & Spa

Traveler (1130)
360
Panoramas (13)
Dining (91)
Certificate of Excellence
Overview
Deganwy Quay, Deganwy LL31 9DJ Wales See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,108)
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3,098 results
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All reviews conwy castle cupcakes penthouse suite cup cakes sauna and steam room relaxation room leisure facilities overlooking the estuary wedding party modern hotel north wales lovely location the ground floor fantastic views evening meal large bathroom birthday treat
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1 - 5 of 3,098 reviews
Reviewed 2 days ago

We were really looking forward to staying at this hotel as we had heard many good things about it. Check in was smooth and the receptionist very friendly. She asked if we'd stayed with them before and when we said 'no' she explained all the...More

Date of stay: January 2019
1  Thank Mazzsuzy
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded yesterday

Dear Guest Thank you for taking the time to review following your recent visit and I am sorry to learn that this experience didn't live up to your expectations. Indeed, we are going through some construction to our Bar and Restaurant but have been complimented...More

Reviewed 2 days ago via mobile

Was really looking forward to a rare night away with my other half but this hotel was such a disappointment. We weren't made aware that the restaurant was being refurbished and the makeshift area upstairs was grim with limited choice and awful purple lighting. Service...More

Date of stay: January 2019
Thank Livvy82
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded yesterday

Dear Guest Thank you for taking the time to give us your valuable feedback I am sorry to hear the construction to our Bar and Restaurant affected your experience with us. We have received many compliments on a 'cosy' and 'welcoming' atmosphere of our Bar...More

Reviewed 2 days ago

This hotel overlooks the majestic Conwy castle and marina. Facilities, especially the spa are to be recommended. Very comfortable room with large bathroom. Tip - take slippers as bathroom floor tiled and cold. Other than that couldn’t fault them. We enjoyed the food so ate...More

Date of stay: January 2019
Thank Anne S
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded 2 days ago

Dear Guest Thank you for taking the time to leave such a positive review. We are very fortunate to have such a lovely surrounding around our hotel! I am pleased to hear the staff looked after you throughout your stay also. I look forward to...More

Reviewed 3 days ago

The Quay proved to be an ideal base for our short walking/exploring holiday in North Wales with the added benefit of a small pool and spa to relax after a long day out. Our room was spacious and comfortable - small issue with the puny...More

Date of stay: January 2019
Thank DMC13
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded 2 days ago

Dear Guest Thank you for your recent review. I am pleased to hear you enjoyed your stay with us and that the staff looked after you throughout your stay. They all go out their way making sure any guest will have the best experience with...More

Reviewed 4 days ago via mobile

Booked this hotel through Groipon. Stayed 1 night with Dinner and Breakfast. Lovely setting and surrounding with Conwy Castle lit up at night! Partner received a cupcake for his birthday! Would love to come again.More

Date of stay: January 2019
Thank ClaireH2309
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded 2 days ago

Dear Guest Thank you for your fantastic review! I am delighted to read your positive review and thank you for choosing to stay with us on your partners birthday! I hope we can share many more occasions such as this very soon! Remember, we will...More

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About
Description
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. More All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Center with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Banquet Room
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
74
Price range
$133 - $281 (Based on Average Rates for a Standard Room)
Also Known As
The Quay Hotel Deganwy
,
The Quay Hotel And Spa
,
Quay Hotel Conwy
,
The Quay Hotel & Spa Deganwy, Wales
Location
United Kingdom > Wales > North Wales > Conwy County > Deganwy
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
74
Price range
$133 - $281 (Based on Average Rates for a Standard Room)
Also Known As
The Quay Hotel Deganwy
,
The Quay Hotel And Spa
,
Quay Hotel Conwy
,
The Quay Hotel & Spa Deganwy, Wales
Location
United Kingdom > Wales > North Wales > Conwy County > Deganwy
Photos
Traveler (1,130)
Room & Suite (443)
Dining (91)
Pool & Beach (16)
Amenities (22)
Business Center & Event Rooms (4)
Nearby
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Nearby RestaurantsSee all 13 nearby restaurants
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Nearby AttractionsSee all 11 nearby attractions
Deganwy Beach
87 reviews
.10 miles away
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Questions & Answers
Ask a question
Jaybsunny
November 4, 2018|
AnswerShow all 3 answers
Response from 683barbarap | Reviewed this property |
Not sure. Think you may have to ring and ask
1
Vote
Jaybsunny
November 1, 2018|
AnswerShow all 2 answers
Response from Elisabeth E | Reviewed this property |
sorry never been for special occasions.
1
Vote
Jaybsunny
November 1, 2018|
AnswerShow all 8 answers
Response from 271janetl | Reviewed this property |
I am not aware of any upgrade going on but when I listed my review on trip advisor saying an upgrade on the suites needed doing after our stay , the reply from the Quays was that this work was being done in October this year... More
1
Vote
Room Tips
"classic rooms are well equipped and good value"
phild580
Dec 13, 2018
Read review
"The marina side is more sheltered from the estuary winds (when booking at inclement times of the year)."
janhV8687LH
Dec 8, 2018
Read review
"Pick a room overlooking estuary"
619aaront
Nov 29, 2018
Read review
"We only stayed for one night in an Executive room so couldn't comment on other rooms, We were in Room..."
davem380
Nov 22, 2018
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