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The Royal Hotel

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1 room 2 adults 0 children
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The Royal Hotel
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47 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Sheerness, United Kingdom
Reviewed 1 week ago

Booked off laterooms.com and was noted that some areas are been refurbished but suites were "comfortable" The room was very basic (no top up on tea/coffee making) rusty radiator in bathroom, dirt in light shades, bath panel hanging off, half the sockets didn't work. The carpets throughout where dirty and threadbare with paint spills in the hall. Very disappointing for...

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1Thank Vicky S
Kent, United Kingdom
Reviewed January 13, 2017

Rooms were clean,beds comfortable,plenty of tea and coffee,staff very polite,refurbishing still being done,all that has been done very good.Were at a friends wedding for the weekend,good for functions such as wedding etc.would recommend it to others.

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Thank Lynn Q
Kevin B, Owner at The Royal Hotel, responded to this review

Thanks for taking the time to review us it's always appreciated

Altrincham, United Kingdom
Reviewed December 21, 2016

I arrived at 8pm to find no heating on. There was no hot water either. The staff were very apologetic and (after a bit of prompting) did come up with a noisy fan heater at 11pm - but after a cold night and no shower I am afraid I was not in a very charitable mood. There were I think...

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1Thank Andrew H
Kevin B, Owner at The Royal Hotel, responded to this review

We have just had a brand new heating system put in, unfortunately there was a minor problem that the engineer rectified as soon as it was noticed which was later than your estimated time. Our heating goes off at 10pm and comes back on at 5am, your water should have been on by then. The staff couldn't do enough for...

Reviewed September 26, 2016 via mobile

Me and my missus stayed at the Royal for one night after attending a birthday party. I was pleasantly surprised at how clean the room's were, having been a little apprehensive about staying in a hotel above a pub etc. I couldn't fault the staff who were friendly enough. Now to the only problem I could find with my stay...

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Thank Dean M
Kevin B, Owner at The Royal Hotel, responded to this review

Had you asked one of the staff what this object was instead of leaving it for everyone to assume the worst therefore damaging our business, they would have educated you on your lack of understanding of technology, it is a remote controlled fan light, it's just a shame it wasn't a camera, at least we would have been able to...

england
Reviewed September 19, 2016 via mobile

Stayed here for one night only. The staff were very polite but please note there is no lift for anyone who can't climb stairs. The room was clean but extremely dated. It came complete with dado rail and even had stencils on the wall. Very dated from the 1980's to 1990's. The beds were ok but found the room very...

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Thank sophiesea
Kevin B, Owner at The Royal Hotel, responded to this review

Thanks for the review.you stayed in the last room to be refurbished, we are starting on it this week, that's why it was discounted. The building is of the Georgian period and has a big wide staircase that we intend to put chairlifts in shortly. Sorry if it's put you of staying again.

London, United Kingdom
Reviewed September 16, 2016 via mobile

Exerlent service lovely rooms 2 minutes from sea front 2 minutes from leisure center 2 minutes from town center the carvery is to die for all in all a great stay 10 out of 10 there are some great walks also a free gym along the beach so we ate well and got to burn it off in the morning

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Thank mickywebo
Kevin B, Owner at The Royal Hotel, responded to this review

That was a lovely review, we're glad you enjoyed your stay.

Canterbury, United Kingdom
Reviewed August 8, 2016

we booked this room for an over night stay after a fancy dress party. upon arrival staff seemed friendly enough and they were friendly. the room we had was basic and had an ensuite but it was only to rest up for the night, but they had an incident which wasn't the hotels fault, we didn't get enough sleep. the...

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Thank Kezza2o11
Kevin B, Owner at The Royal Hotel, responded to this review

Thank-you for your understanding of an incident we could not prevent we really appreciate your patience unlike the previous review who felt they were very inconvenienced if you are ever in the area please identify yourself there is a free meal for two people for being so honest many thanks

London, United Kingdom
Reviewed August 7, 2016 via mobile

My partner and I booked a room for a Saturday night as an escape to have a nice weekend away, when we checked in the room looked very basic and was in serious need of a paintbrush, it also had a funny smell but then again what do u expect for the price you pay ! On the night we...

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4Thank LornaJohn88
Kevin B, Owner at The Royal Hotel, responded to this review

I can only apologise for your terrible inconvenience I believe you were told the only room left was one of the last waiting to be redecorated that's why you were given the discount and you took the room knowing that to be the case no one could possibly have known a couple with two small children were going to row...

Scotter, England, United Kingdom
Reviewed July 25, 2016 via mobile

It was a good night's sleep. The room was sunny and spacious. We only missed a small fridge for our food and drinks. There was a kettle and tea/coffee provided,which was really nice and thoughtful. They don't provide breakfast and haven't got their own parking but the owner was kind enough to suggest where to get breakfast and where to...

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Thank Jovyde J
Kevin B, Owner at The Royal Hotel, responded to this review

Thanks for the nice review it was very appreciated

Winnipeg
Reviewed June 19, 2016

Went with friends to a Sunday roast dinner which was excellent, had all the fixings, price was reasonable, staff was very friendly we enjoyed our meal !!! would eat here again, the decor was bright and clean I think they are doing some renovations, not sure what it is like to stay here but the Sunday roast was excellent

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Thank butch447
Kevin B, Owner at The Royal Hotel, responded to this review

Thank-you for taking the time to review our hotel we are still refurbishing and will be completed in the very near future

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Official Description (provided by the hotel)
The Royal Hotel is under new management and is currently undergoing an exciting refurbishment. Due to this, breakfast is unavailable until the restaurant in ready in September. ... more   less 

Additional Information about The Royal Hotel

Address: 29 Broadway, Sheerness ME12 1AB, England
Location: United Kingdom > England > Kent > Isle of Sheppey > Sheerness
Price Range: $47 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Royal Hotel 2.5*
Number of rooms: 13
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Hotel staff and other travelers.
2 questions
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Questions? Get answers from The Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms on the south side are quieter”
 of 5 bubbles 188lynnq, Jan 13, 2017 | Read review
“one with a working radiator”
 of 5 bubbles 110AndrewH, Dec 21, 2016 | Read review
“Ask for renovated room only”
  • Holes in walls
  • We assumed the electrics had recently been rewired
  • Filthy carpet we were not willing to walk on
  • needs renovation
  • dated colour scheme, furniture, carpet, single glazed windows
  • stained sik
 of 5 bubbles CHL0E26, Jun 12, 2016 | Read review
“Try the Carvery”
 of 5 bubbles 423lynetteb, Oct 26, 2015 | Read review
“Just stay at a different hotel”
 of 5 bubbles RicPBhHerts, Sep 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question