Following our reopening in September 2020, somethings are different at Needham House, but many aspects remain the same; including our focus on great customer service and doing our best for our guests. There is a new operating company focused on providing a 4* hotel with excellent conference and AV facilities; delicious food, superior overnight accommodation and creating memorable weddings and social events. We are working to and monitoring the Government guidance with regards to COVID-19. We are committed to ensuring we do all that we can to make sure we are and continue to be COVID Secure. We look forward to welcoming you to Needham House and want to share our processes, so you know what to expect when you arrive. Due to the changing nature of the situation we are constantly monitoring the law and new advice, so these measures will be updated, as necessary. The Government has made it law to wear a face covering in any public place, this includes hotels. Please wear a face covering in all public areas of the hotel, these can be removed in the bar and Brasserie while eating and drinking. Our staff will all be wearing face coverings in public areas. In the unfortunate situation that anyone displays COVID-19 symptoms, we have a documented process to follow to ensure the safety of other guests and our staff. If you do have symptoms of COVID-19 we ask that you do not visit the hotel but follow the Public Health England guidelines.