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Wellington Hotel

Traveler (12)
Room & Suite (11)
Dining (5)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Wifi
Internet
Bar / lounge
Restaurant
Non-smoking hotel
Room features
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
18Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
72Reviews
2Q+A
10Room tips
Traveler rating
  • 26
  • 16
  • 10
  • 9
  • 11
Time of year
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  • English
Popular mentions
Unfortunately, new owners have somewhat ruined this place. Two reasons, 1 - The menu has changed, food is poor quality and is now presented on a cheap plastic triangle with a chain-like fast food options. Why change something that didn’t need it? 2 - The owners have just let the place slip. Background music has been turned off (needed even more so now the place is dead), the staff are rude and unwelcoming, cleanliness has gone downhill and even small things like the back room which has become an office is a tip and doors are left open? Don’t bother, at least not until they’ve done something with it.
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+1
We were staying for 4 nights as we were in Howden for a family christening and birthday. When we arrived there was nobody in the bar as the manager was outside having a cigarette. We got a very lackluster reception when he came in and he basically took our payment, showed us to our room and left us with no further introduction to the hotel other than the keys. On arriving at our hotel room we were expecting basic but were very disappointed with the stale cigarette smoke smell and immediately opened the windows to freshen the place up. On returning to our room in the evening the smell of cigarette smoke had intensified and seemed to be coming up through the bathroom. We went out to buy air freshener and febreeze to try and mask the smell. This continued for all four nights that we were there and my husband and I have both come away with very sore throats from the passive smoke. We checked to see if the smoke was coming from outside the window but it appears it was originating within the building, as soon as you come upstairs from the bar there is a smell so I'm not sure where it is coming from. This is unacceptable in 2019. In terms of cleanliness the room was filthy, I likened it to staying in a student bedsit. The light pully in the bathroom was just a string and whist the toilet might get a splash of cleaner nothing else in the room does apart from clean sheets on arrival. On day 2 we returned to find that our room hadn't been serviced and the bin was still full so my husband took it out and gave it to the manager behind the hotel bar as we left. On day 3 the same occurred so my husband went down to complain in person and took the staff member to the room to show that it had not been serviced, cleaned nor any fresh supplies put in the toilet including no change of towels. We were happy to make our own bed but again in 2019 for nobody to service your room after two nights is terrible. My husband pulled away the bed and showed the manager the dirt that was there. After that someone came to service the room whilst we were out but the dirt and rubbish that was behind the movable tv stand was still there so they obviously only clean what they can see. My husband has also written an email of complaint to the owning company but is yet to receive a reply. Had we had another option we would have left after the first night and demanded a refund as the hotel is not fit for purpose and I think it needs a standards check. What should have been a lovely celebration weekend was marred by our experience at this hotel.
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Desperate to find somewhere to have lunch this Easter Monday we drove into Howden and asked if food was being served today. We were greeted with a smile and given a menu. The dining area was very pleasant and the food and beer were great. There was also a very good beer garden. We won’t hesitate to visit again whenever we’re in the area.
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We thought we would go for a drive out for lunch and ended up in Howden. We went to the Wellington to eat and what a lovely pub , it was like going back in time just as we like it. The hosts were very nice and bonus is we could take our dog in as well. Really good food served piping hot with real ale to drink perfect. As we don't live near Howden we are thinking of staying at the Wellington so we can have an evening meal and a few beers. The Brewery won't allow dogs to stay in the rooms which is the only downside but overall a cracking place to chill out over a meal with friends.
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Have been using this pub for many years but since the new people moved in never again. They are unwelcoming, rude, offensive. People are talking with their feet and going elsewhere and there is no wonder. Not sure about kitchen hygiene as the man has had the same jumper on since he arrived. They have sacked good staff and I am afraid have started the going down of the welly. What a shame for a historic institution.
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PRICE RANGE
$59 - $90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wellington hotel goole
LOCATION
United KingdomEnglandYorkshireHowden
NUMBER OF ROOMS
8
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