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Hotel Palome

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
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327 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Aberdeen, United Kingdom
Reviewed March 8, 2017

We stayed here for a week whilst snowboarding at Pal/Arinsal. The hotel is very modern and is very nice inside! We arrived late at night and were grateful that there was someone at the desk to greet us and check us in. We were on a room on the second floor, the room was clean, modern and the bed was...

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Helpful?
Thank lesleyc674
Brighton, United Kingdom
Reviewed March 1, 2017

Beautiful modern hotel with superb staff. Best breakfast ever, plenty of parking including Tesla charge points. Reception staff were genuinely helpful in suggesting and booking us meals at great restaurants nearby. A complaint? The WiFi could have been faster. That's it.

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Thank Roberto H
Kerry
Reviewed February 27, 2017 via mobile

We recently stayed in the Hotel Palome. Rooms in hotel were perfect. Free minibar with soft drinks was a welcomed treat. Staff were very friendly and helpful. A wide selection of food to choose from for breakfast each morning. Location was a 15 minute walk to gondola or free bus outside hotel. We really enjoyed our stay and will stay...

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Thank Enda P
Dublin, Ireland
Reviewed February 23, 2017

Very helpful staff, friendly but professional; cosy rooms; private space with balconies in the rooms, quite area; free parking and quite big; good quality of the products in the rooms and restaurant; free minibar very well thought; most of the breakfast (the hot part) you need to ask for it directly to the waitress so it's not been sitting there...

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Thank Irene-Alan
Reviewed February 13, 2017 via mobile

very nice and cozy rooms, great staff, wonderful breakfast, quiet place. Just be aware that the jacuzzi picture only apllies to suites. the standard rooms have no access to it. Lovely place away from downtown.

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1Thank Gilles G
Bristol, United Kingdom
Reviewed January 4, 2017

Stayed here for 4 nights over New Year to experience some skiing! The hotel is perfectly placed for Arinsal as you can walk up the road to the ski lift and nearby restaurants and bars. A 15 min drive away is Pau ski resort or Andorra La Valle. Because of the location the hotel is very quiet, the bus stop...

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Thank Stuh72
Girona, Cataluña, Spain
Reviewed September 22, 2016 via mobile

I loved the way the hotel looked as first impression. We were there for a one night stay on our way to our final destination. The night shift receptionist was lovely despite how late it was. All details were lovely! From the welcoming apple with a handwritten wellcome note to the bath accessories and gifts, the decoration of the room,...

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Thank Praxedes D
Reviewed September 13, 2016

Friendly greeting by reception on arrival, quickly checked in and shown to my room. I was a bit taken back as the hallways seemed so dark, but I got used to this and it added to the feel of the place. The room was fantastic, huge bed, sofa, free mini bar, (only soft drinks). The personalised welcome card, hand written,...

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Thank J7782PP
Laroque des Alberes, France
Reviewed September 9, 2016

We arrived on Thursday 1st September for a four night stay. Reception was efficient and helpful. Our room -210 - was comfortable. So nice to have a sofa to sit on to watch television and not have to sit up in bed to do so! Wonderfully peaceful and a stunning view outside the huge window at the end of the...

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Thank harris-vyvyan
Cape Town, South Africa
Reviewed April 3, 2016 via mobile

We had an enjoyable night in this hotel. It is well situated and had a great superior room. The bathroom and bedroom were huge and had a balcony as well. Although a steepish hill outside it is easy to walk to numerous bars and restaurants. Being out of Andorra la Vella was a bonus. The person at reception was professional...

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Helpful?
Thank Rabia F
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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A few miles from Andorra la Vella, the capital city, hotel Palomé is a one-of-a-kind destination whose charm is all about contrasts. Its designer silhouette stands out against a backdrop of peaceful, authentic nature. The wood and stone façade give way to an interior of cement, leather and iron . Its minimalist modern lines are underscored by thoughtful lighting that cultivates elegance and harmony throughout the establishment. Far from the noise and stress of the city, this charming hotel in Massana, Andorra, has 30 rooms and 5 suites with highly contemporary decor and furniture. But this does not detract from its 4-star comfort, nor from the space or the sublimely restful views of the countryside. Each room includes a double bed, air conditioning, digital satellite TV, telephone, Internet, minibar, safe, shower and/or bathtub or whirlpool tub, magnifying mirror, and hairdryer. They also come with their own free car park stall and a ski storage locker. After all, the distinctive Palomé Hotel is located near the ski resorts of Vallnord, Pal Arinsal and Ordino Arcalís, making it an ideal spot for winter holidays. Guests will also appreciate it during other seasons because of its proximity to pitch-and-putt (golf) courses and villages with an active night-life. Because it is near Andorra la Vella, the hotel also makes it easy for guests to enjoy the city's old-world charms at their own pace. Access for mobility-impaired guests. Lift. Wifi throughout the property. ... more   less 

Additional Information about Hotel Palome

Address: s/n Carretera d' Arinsal, Erts AD400, Andorra
Location: Andorra > La Massana Parish > Erts
Price Range: $79 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palome 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Palome Hotel Erts
Hotel Palome Andorra/Erts
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Palome staff and other travelers.
2 questions
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Questions? Get answers from Hotel Palome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As far as I know all rooms are more or less the same”
Irene-Alan, Feb 23, 2017 | Read review
“Book a room on the 5th floor so away from any possible noise!”
Stuh72, Jan 4, 2017 | Read review
“The bed was big and confortable”
julianc814, Mar 1, 2016 | Read review
“I don't know quite honestly but for the price will not be returning”
samanthasarahjones, Oct 6, 2015 | Read review
“not all rooms have baths suggest asking for room with bath if preferred”
alisons438, Sep 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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