Although the location of the hotel and the property was beautiful, we experienced room maintenance issues throughout the entirety of our stay...

Beautiful location and great view from ocean front room... Very remote location requiring a shuttle costing $20 per person for a half hour ride to Tamarindo...

...Hotel itself is on a great piece of property but aside from pool and quiet beachfront location I wouldn’t consider it to be at a luxury level...

...Pros: the sunset every evening, the pool (one huge pool with bridges), Freddy at the kids club who my kids had a great time with and they think Freddy is at every kids club at all the resorts we were going to, the sunset cocktail hour Cons: the location is quite far from Tamarindo (30 mins each way), very expensive food, limited options, breakfast was buffet $35 per person and there were no other options We bought snacks and food in Tamarindo and ate our other meals in Tamarindo...

...The location is isolated with the nearest town about 40 min away...

Let us start with the location, this is in the middle of nowhere...

...The pool area did not seem to have enough attendants, and towels were only available at one location which required a long walk to obtain... Disturbing was returning to the room to discover housekeeping left the door open to the room, Due to its location, we had dinner in each of the dining rooms...

...Pros -Beautiful location, hotel, and atmosphere...

...The remote location ensures that you are forced to eat in their restaurants where the food is mediocre and vastly overpriced...

...For families that plan to go on excursions, the hotel is not in an accessible location, and travel times back and forth will add up and is very tiring...

...The location of the property is a bit remote, not walkable to anywhere, but we had a car with us...

...The hotel location is beautiful, surrounded by forests and quiet beaches...

...The suite room has a sofa bed...

...The rooms are dated and need of a refresh...

...The decor is from the 70s, we had an old ratty mattress with a nice mattress cover...

...Pros -Beautiful location, hotel, and atmosphere...

...Ocean facing rooms are wonderful and appear as advertised...

...The hotel offered a quiet environment. If you like loud music/partying/entertainment, you might be bored...

...The room was clean and spacious, and the nice balcony offered lounge chairs that we could relax on if the ones by the pool were filled with people (which often happened)...

...The pools were pretty and large, with bar/snack service to the pools, which made it convenient...

...Our rooms were clean and well appointed...

...The rooms are good sized and well designed and have plenty of wardrobe and cupboard space...

...They upgraded us to a beautiful corner ocean - front suite...

...Great choice in hacienda pinilla...

We went there as a group staying in two connected rooms... The suite room has a sofa bed...

Beautiful location and great view from ocean front room... We have been told there are much better choices in hotels in the surrounding area...

...The not so good: as others have said, the rooms are tired and a little worn...

...The rooms are dated and need of a refresh...

Very nice hotel in a huge hacienda. Rooms are excellent, pool as well and the beach is much better than in some reviews written...

We stayed at the Marriott Guanacaste for 6 nights in February of 2023. Our room was very clean and serviced daily but the hotel seemed to be run down... We did pay for the room, my wife is at the Marriott, Ambassador level but there was no recognition of this... Disturbing was returning to the room to discover housekeeping left the door open to the room, Due to its location, we had dinner in each of the dining rooms...

We were given a room next to the sewage system, we couldn’t even use the patio... We were treated like liars and had to go through all the room charges... I recommend that you stay at another hotel...

...As others have stated: the resort is beautiful, rooms nice size, extremely friendly and helpful staff (even though it seemed that 3/4 of them had "in training" on their nametag), well maintained, clean...

...Very clean room, pool and entire resort. Ocean facing rooms are wonderful and appear as advertised...

...We booked through Costco with their Black Friday deal, which was definitely worth it for a 6 night stay at a JW Marriott during their busy holiday season... The room was clean and spacious, and the nice balcony offered lounge chairs that we could relax on if the ones by the pool were filled with people (which often happened)...

...The rooms are dusted rather than cleaned and the lack of maintenance is evident...

...It is not inexpensive, expect to pay what you pay in Boston or other US cities... My fault but... My rooms A/C was broken on arrival...

...We took a room facing the ocean and it was worth it!... The hotel offered a quiet environment...

...Spacious rooms, good variety of food on offer and friendly staff...

...Our rooms were clean and well appointed...

...The rooms were nice and clean, with comfortable beds, showers with good pressure...

Stayed here for three nights at the end of a two week tour of Costa Rica... The rooms are good sized and well designed and have plenty of wardrobe and cupboard space... One person checks yours names against a hotel list and then takes you to a table, leaving the queue unattended... Getting more than one coffee capsule each in the rooms per day requires a visit to reception or the concierge desk and then a discussion is required instead of simply supplying the room with adequate supplies on a daily basis... The room at first appeared a very good standard, but on closer inspection revealed that it required a much deeper clean than it had seen for a long time... The staff were generally friendly although it seemed as though they were acting under management orders to say no to requests in order to save pennies for the hotel... One day our room was not cleaned and at 4:30pm I made the reception aware of this and told them that we were out for the evening and requested that the room be cleaned while we were out... At 10:30pm we returned to find the room had still not been cleaned and my complaint to reception was met with a promise to send a cleaner along to the room now, which was obviously inconvenient and we declined...

...The rooms are large with plenty of amnesties—water, tea, toiletries...

...We stayed six nights at this hotel. They upgraded us to a beautiful corner ocean - front suite... The resort was only 20% occupancy which has its pros and cons...

...We really appreciated the complimentary room upgrade to an oceanfront room...

...I think if you stay here you have to rent a car so that you can explore... The wine by the glass is not drinkable and we ordered a bottle of pinot noir the first night at Sabanero and told they were out but had a different one which we ordered and enjoyed... The following night we were told they were completely out of all bottles of pinot noir and offered us a glass of the house pinot which was terrible...

...We had booked a smaller hotel in Tamarindo for a 5 night stay... The Marriott Resort was of course a huge upgrade in accommodations & the pricing reflected that... After a 10 minute drive through the upscale residential area we had to be called in at a gate for access, just to see if we would stay at the Marriott...

...Restaurants on property are closed without advance notice, long lines to get in that are more appropriate to a discount cruise ship line than a J.W... For the price, you can definitely find something better elsewhere...

Easy place to relax for the day, breakfast buffet was decent and more reasonably priced... We mostly used points to pay for the trip, would have been pretty upset paying the actual room rate... In all seriousness you’ll get a better genuine meal from the gas station/service plazas for 20% of the price, also check out restaurants that are within 20 min of the resort and head to those... You’ll get excellent ceviche and fish tacos for less money than cold nachos at the Marriott... So overall this resort is good and relaxing but the price tag is out of control for what is offered...

...Very remote location requiring a shuttle costing $20 per person for a half hour ride to Tamarindo... Who would think that in a hotel costing about $800 per night there would not be pool towels?... The restaurants are of poor quality and way overpriced for what you get... We have been told there are much better choices in hotels in the surrounding area...

...Unfortunately this is not a good idea because the food in the restaurants of the hotel was only average, in Tamarine Restaurant well below average, hardly and only partially eatable. Needless to say that the price tags were huge...

...If you have to go and visit any activity around the rainforest, hiking, and tubing, you will end up taking 3 hour ride. Secondly, the hotel has no restaurants or taxi services nearby, so you end up getting ripped by on-site car rental company or Costco's very poor customer service agent... Food at the property is abysmal, to say the least, and it is overpriced since JW marriott knows you are stuck and have no choices... Worst of all, the beach at the property is terrible, with lots of rocks and heavy currents...

We stayed here on the first leg of our trip... Pros: the sunset every evening, the pool (one huge pool with bridges), Freddy at the kids club who my kids had a great time with and they think Freddy is at every kids club at all the resorts we were going to, the sunset cocktail hour Cons: the location is quite far from Tamarindo (30 mins each way), very expensive food, limited options, breakfast was buffet $35 per person and there were no other options We bought snacks and food in Tamarindo and ate our other meals in Tamarindo...

...We did pay for the room, my wife is at the Marriott, Ambassador level but there was no recognition of this... Each was disappointing, Sabernos, the premium steak house had overpriced steaks that just didn't taste very good...

We were given a room next to the sewage system, we couldn’t even use the patio... We were overcharged at the pool, and at checkout we were charged for multiple overcharges, including spa and bar charges... We were treated like liars and had to go through all the room charges... I recommend that you stay at another hotel... Five star is way over reaching...

...As a Marriott lifetime Platinum member, we had included breakfast in a separate restaurant which was delightful and relaxing. The main breakfast menu is a zoo, with a lovely young lady at the door who moves in only first gear, creating a needless long wait...

...The remote location ensures that you are forced to eat in their restaurants where the food is mediocre and vastly overpriced... They insist on reservations for meals and will turn you away if you have none, despite the tables being only half filled... Having spent a fantastic week at the Westin, I was disappointed in this property and left with a feeling of being "ripped off."...

...We booked through Costco with their Black Friday deal, which was definitely worth it for a 6 night stay at a JW Marriott during their busy holiday season. However, this resort is not worth the price booking directly... If we wanted to go to a supermarket or eat locally, we would either have to pay for a 30 min shuttle to Tamarindo or drive out ourselves using a rental car...

...Of course everything costs money. If you don’t rent a car, just to go into town (Tamarindo) is $20 USD per person... Ice cream at the hotel is $3.50 for a very small single scoop, and I mean very small... For the money I will just go to Hawaii next time... We won’t come back to Costa Rica...

...It's a minimum of 30 min and $20 per person to get into Tarmarindo and an extra 45-60 min was added to every excursion we did because we were so far out of town... While we very much enjoyed our trip and our time at the resort, we will probably look elsewhere for our next trip to Costa Rica...

...We took a room facing the ocean and it was worth it!... We took the ALL inclusive (which is new at this hotel) and I believe we were among the first ones (and probable the only ones)... The staff was not trained at all regarding the all-inclusive formula; they kept charging us everywhere and we kept repeating that we took the "all-inclusive" option (we had the distinctive bracelet so they should have known simply by looking at it)... For the price, it didn't feel like a luxury hotel to us when we compare to other hotels in Guanacaste that we enjoyed more...

We stayed at this property for 2 nights at the beginning of our trip to Costa Rica, and it was our least favorite... For our package, only breakfast was included, so we were charged and overcharged for everything by the pool, including bottles of water (which are generally free at other resorts)... So we ended staying most of the time at the pool... which is a shame when you go to the beachfront property... We all loved our trip to Costa Rica, but all agreed we would not be returning to this property again...

...I believe they are doing construction on a restaurant so places to eat were fairly limited and costly as you would expect...

...The staff were generally friendly although it seemed as though they were acting under management orders to say no to requests in order to save pennies for the hotel... At 10:30pm we returned to find the room had still not been cleaned and my complaint to reception was met with a promise to send a cleaner along to the room now, which was obviously inconvenient and we declined... The sports bar had been turned into a buffet, $35 per person, plus tax and service resulted in $98 per couple for poor standard food with very little choice and one beer each... Overpriced, low standard and a clear attempt to get our group out of the restaurant as soon as possible so that could close at 10pm... The Asian fusion was a much nicer experience, better food and service and a much more value for money...

...The resort was only 20% occupancy which has its pros and cons... Food was good and reasonably priced for a resort... We purchased the rate with breakfast included which was a great option... Breakfast buffet is $30 per person...

...Staff all around from housekeeping to food servers, bell hops and reception were all so helpful and the shining stars are of this place...

...Our room was very clean and serviced daily but the hotel seemed to be run down...

...Well maintained and clean facility...

My mom and I stayed here for 6 nights, I have stayed at numerous JW Marriott properties, but this one was stunning... We had great meals, everything tasted fresh...

...The resort could use a refresh...

...Very clean room, pool and entire resort...

...As others have stated: the resort is beautiful, rooms nice size, extremely friendly and helpful staff (even though it seemed that 3/4 of them had "in training" on their nametag), well maintained, clean...

...The room was clean and spacious, and the nice balcony offered lounge chairs that we could relax on if the ones by the pool were filled with people (which often happened)...

...Our rooms were clean and well appointed...

The hotel is beautiful; clean room, nice gardens, great huge pool...

...The rooms were nice and clean, with comfortable beds, showers with good pressure...

...The bathrooms are good sized and offer all that you might expect from a 5 star hotel... The room at first appeared a very good standard, but on closer inspection revealed that it required a much deeper clean than it had seen for a long time... One day our room was not cleaned and at 4:30pm I made the reception aware of this and told them that we were out for the evening and requested that the room be cleaned while we were out... At 10:30pm we returned to find the room had still not been cleaned and my complaint to reception was met with a promise to send a cleaner along to the room now, which was obviously inconvenient and we declined...

...The hotel grounds are beautiful and clean...

...The rooms are large with plenty of amnesties—water, tea, toiletries. The pool is beautiful and you never have to scramble for a seat...

...We also want to thank Andrés for ensuring that everything was safe and to our liking...

...The pool was super goid, everything!...

I gave 5 stars for the staff, especially Daniela and Lidia, the pool and the walkout beach room... The restaurants are very understaffed and it's hard to get good service and their wine selection was not acceptable... The wine by the glass is not drinkable and we ordered a bottle of pinot noir the first night at Sabanero and told they were out but had a different one which we ordered and enjoyed... The following night we were told they were completely out of all bottles of pinot noir and offered us a glass of the house pinot which was terrible...

...I used the phone in the elevator and called for help. They couldn't figure out where it was 15 minuets later when i called a second time and rung the emergency bell over and over and over... Guess services called me and asked where i was eating dinner that night, i told them the steak house... We get there and they tell me they we're waiting for us in the Japanize restaurant.???...

...After a 10 minute drive through the upscale residential area we had to be called in at a gate for access, just to see if we would stay at the Marriott... She took excellent care of us not just in our hour of need but throughout or entire stay... I've stayed at many resorts but this one was the absolute best experience... Within minutes, five people arrived & quickly corrected the problem!...

...Service, unfortunately, leaves something to be desired. Restaurants on property are closed without advance notice, long lines to get in that are more appropriate to a discount cruise ship line than a J.W... The property hosts a number of large groups and events, so the experience for guests suffers because staff are clearly overwhelmed, although they may be trying their best...

...Servers and host at breakfast were not friendly, waiters at pool would walk right on by without acknowledging me (even with me staring right at them as they passed), employees don’t smile or greet you when you pass them in the hallways, etc... We used Bonvoy points to pay for most of this stay, and it was a perfectly fine experience for the small amount we paid...

...The staff are so friendly and are definitely what makes this place feel like home! Jesus at the pool bar is the best server ever!... You want to make sure you are in his section of the pool every day as he is by far the best server ever!... Jonathon and Miguel at the Sabenaro Steakhouse we are favorite restaurant servers!... There are plenty of chairs and you never feel crowded when in the pool because it is so big!... Also, the last day we were there the pool bar ran out of cold beer... Finally, when more beer arrived it was not placed in the coolers right away so all afternoon/evening we had to go to another restaurant on the property to get beer...

...Very remote location requiring a shuttle costing $20 per person for a half hour ride to Tamarindo. Car rental is available on premises... Service is friendly but lacking in many ways... Can’t find anyone to serve you drinks or food poolside... Towel availability is hit or miss... Who would think that in a hotel costing about $800 per night there would not be pool towels?...

...Our room was very clean and serviced daily but the hotel seemed to be run down... The pool area did not seem to have enough attendants, and towels were only available at one location which required a long walk to obtain... The Asian Fusion restaurant was great one night, the second night we visited, the service was terrible, and the food was so-so...

...Secondly, the hotel has no restaurants or taxi services nearby, so you end up getting ripped by on-site car rental company or Costco's very poor customer service agent... Property may have been amazing in its youth but now wears a dated look, with poor customer service and lackadaisical response in everything...

...The service at the restaurants was terrible, we had to wait 20 minutes to order and 1 hour for food... We were overcharged at the pool, and at checkout we were charged for multiple overcharges, including spa and bar charges...

Had a wonderful relaxing stay for a week at this resort/spa including massages, walks on the beach and lounging by the pool... As others have stated: the resort is beautiful, rooms nice size, extremely friendly and helpful staff (even though it seemed that 3/4 of them had "in training" on their nametag), well maintained, clean... We used the hotel shuttle and it was fine, but of course you are bound by their schedule going and coming... Great spa experience ... wonderful massage in a beautiful facility although inexplicably they have female attendants working the men's locker room... Special shoutout to supervisor Adriana, server German, and pool attendant Bryan, whose big smiles, greeting us by name and eagerness to help in any way made our stay extra special and reminded us of what true hospitality is...

...We booked through Costco with their Black Friday deal, which was definitely worth it for a 6 night stay at a JW Marriott during their busy holiday season... The hotel is situated on a private property 1 hr 30 minutes from the Liberia airport... If we wanted to go to a supermarket or eat locally, we would either have to pay for a 30 min shuttle to Tamarindo or drive out ourselves using a rental car... The room was clean and spacious, and the nice balcony offered lounge chairs that we could relax on if the ones by the pool were filled with people (which often happened)... The staff are all very kind but some services, like the front desk and the concierge, can be slow from the rush of travelers during the busy season and the little number of desks available...

...We took the ALL inclusive (which is new at this hotel) and I believe we were among the first ones (and probable the only ones). The staff was not trained at all regarding the all-inclusive formula; they kept charging us everywhere and we kept repeating that we took the "all-inclusive" option (we had the distinctive bracelet so they should have known simply by looking at it)... The waiting time at the restaurants is absolutely unacceptable... Sometimes, we had to wait between 40 minutes and 1 hour to get our food...

...The check-in process takes a while, but only because there are lots of people checking in and you have to wait for the next available person at the desk. The rooms were nice and clean, with comfortable beds, showers with good pressure... The pools were pretty and large, with bar/snack service to the pools, which made it convenient... For our package, only breakfast was included, so we were charged and overcharged for everything by the pool, including bottles of water (which are generally free at other resorts)...

...They insist on reservations for meals and will turn you away if you have none, despite the tables being only half filled...

...The bathrooms are good sized and offer all that you might expect from a 5 star hotel... Checking in at breakfast for instance means that there is always a queue of people waiting to be seated... One person checks yours names against a hotel list and then takes you to a table, leaving the queue unattended... Getting more than one coffee capsule each in the rooms per day requires a visit to reception or the concierge desk and then a discussion is required instead of simply supplying the room with adequate supplies on a daily basis... The staff were generally friendly although it seemed as though they were acting under management orders to say no to requests in order to save pennies for the hotel... One day our room was not cleaned and at 4:30pm I made the reception aware of this and told them that we were out for the evening and requested that the room be cleaned while we were out...

...The staff were some of the friendliest I’ve ever encountered... I want to especially mention the yoga teacher Adrianna, she was so good at welcoming everyone and making the class accessible to all the participants...

...We really appreciated the complimentary room upgrade to an oceanfront room. We remember the names of many of the wonderful staff and want to thank them for their friendly and caring service... We want to start with the executive chef Miguel Pulache for thoughtfully planning and creating a customized family-style dinner menu that accommodated all of our family’s food allergies... We loved the meals and we would come back for them... Miguel and team made it possible for us to be on vacation... We also want to thank Andrés for ensuring that everything was safe and to our liking... Juan also always came to check on us... Breakfast at Mansita was wonderful, todos nos atendieron súper bien también, especially Lidia, Montse and Adan, even the person making the tortillas... We really appreciated the fresh fruit, sage made to order gallo pinto, the juices, rosquillas and pastel de elote... At Sabanero, we thank Jason and Jeffrey who were particularly helpful... At the pool bar, Olger and Yeison were super attentive and we enjoyed their conversation...

...From the second we arrived we were treated like royalty by the friendliest people we have ever encountered... Gabriel checked us in and out and was extremely helpful... Michelle, Greddy and Astrid in the Concierge office were absolutely the most knowledgeable and helpful people my wife and I ever met... They are patient, sincere and the kindness group you could ever know and talk to... We walked into their office at least once a day and each time we were greeted with big smiles and a sincere willingness to help us...

...Visiting during low season gave us the staff all to ourselves and they were remarkable. If you need assistance in booking activities, Owen Vega with Costco travel can help you out... He is on site at the Hotel and is extremely helpful and eager to see you have a great time in whatever you do...

...The Marriott Resort was of course a huge upgrade in accommodations & the pricing reflected that... After a 10 minute drive through the upscale residential area we had to be called in at a gate for access, just to see if we would stay at the Marriott... She took excellent care of us not just in our hour of need but throughout or entire stay... The grounds, pool areas & beach were all absolutely gorgeous... Much of the adventures have very basic amenities, i.e... Take my advice, if you are going to spend time in the Tamarindo area treat yourself to a safe haven, luxurious place to come home to after a day of exploring... Stay at the JW Marriott Resort!...

The good: property is gorgeous and the pool is amazing... Some of the best mojitos I’ve ever tasted at the pool bar... Servers and host at breakfast were not friendly, waiters at pool would walk right on by without acknowledging me (even with me staring right at them as they passed), employees don’t smile or greet you when you pass them in the hallways, etc... There are some wonderful restaurants about 15-20 minutes from the property, but that would’ve been an expensive cab ride... We also ate at the breakfast buffet ($32 per person) and weren’t that impressed...

Beautiful location and great view from ocean front room... Car rental is available on premises... Hotel is older but kept up well... Can’t find anyone to serve you drinks or food poolside... Who would think that in a hotel costing about $800 per night there would not be pool towels?... Poolside restaurant is good as well as the breakfast buffet... Tamarindo is wonderful and next time we will stay there...

We had the most relaxing vacation at the JW Marriott Resort!... Jesus at the pool bar is the best server ever!... This is the best pool experience we’ve ever had!... There are plenty of chairs and you never feel crowded when in the pool because it is so big!... Also, the last day we were there the pool bar ran out of cold beer... Overall, if you’re looking to kick back and relax and maybe take a few excursions this is the place for you!...

...Our room was very clean and serviced daily but the hotel seemed to be run down... The pool area did not seem to have enough attendants, and towels were only available at one location which required a long walk to obtain... We did pay for the room, my wife is at the Marriott, Ambassador level but there was no recognition of this...

...Secondly, the hotel has no restaurants or taxi services nearby, so you end up getting ripped by on-site car rental company or Costco's very poor customer service agent... You are kind of being hostage and waiting to find an activity or tour that can take you away every morning...

...Pros: the sunset every evening, the pool (one huge pool with bridges), Freddy at the kids club who my kids had a great time with and they think Freddy is at every kids club at all the resorts we were going to, the sunset cocktail hour Cons: the location is quite far from Tamarindo (30 mins each way), very expensive food, limited options, breakfast was buffet $35 per person and there were no other options We bought snacks and food in Tamarindo and ate our other meals in Tamarindo...

...We were overcharged at the pool, and at checkout we were charged for multiple overcharges, including spa and bar charges...

Had a wonderful relaxing stay for a week at this resort/spa including massages, walks on the beach and lounging by the pool... As others have stated: the resort is beautiful, rooms nice size, extremely friendly and helpful staff (even though it seemed that 3/4 of them had "in training" on their nametag), well maintained, clean... But it is 1.5 hours from the airport and 30 minutes from Tamarindo, the closest town with restaurants/shops... As a Marriott lifetime Platinum member, we had included breakfast in a separate restaurant which was delightful and relaxing... Great spa experience ... wonderful massage in a beautiful facility although inexplicably they have female attendants working the men's locker room...

...Only best part is you can enjoy sunset sitting in your balcony, if you have west sided ocean front room...

...The hotel is situated on a private property 1 hr 30 minutes from the Liberia airport... If we wanted to go to a supermarket or eat locally, we would either have to pay for a 30 min shuttle to Tamarindo or drive out ourselves using a rental car... The asian-fusion restaurant and the steakhouse were okay, and the Italian restaurant was pretty average... For families planning to stay inside the resort most of their stay, the resort is pretty nice and offers many activities... The pool is one of the highlights of the resort, and there's a schedule of different events, like a bike tour and yoga session, offered by the resort... The room was clean and spacious, and the nice balcony offered lounge chairs that we could relax on if the ones by the pool were filled with people (which often happened)... The views around the resort and outside on the property were the best part of the hotel...

...Not too many food options at the hotel, and the quality of food is just mediocre, from the bar, pool to the restaurants. Ice cream at the hotel is $3.50 for a very small single scoop, and I mean very small...

Beautiful Hacienda style property with lots of activities for everyone in the family. The pool is large allowing space for everyone... We also participated in Yoga on the beach, Water aerobics, Latin Dance lessons, mountain bike riding, mixology class, marshmallows at sunset, cocktails on the beach and so much more... Spa services were also excellent and staff like Adriana who is also the yoga instructor made it memorable for us...

...This hotel has everything, set in beautiful surroundings, lots of pools and hot tubs, the beach is stunning and has spectacular sunsets. Spacious rooms, good variety of food on offer and friendly staff... There is a daily programme of activities and a spa...

...The property itself is large and pretty grand... The rooms were nice and clean, with comfortable beds, showers with good pressure... The pools were pretty and large, with bar/snack service to the pools, which made it convenient... For our package, only breakfast was included, so we were charged and overcharged for everything by the pool, including bottles of water (which are generally free at other resorts)... So we ended staying most of the time at the pool... which is a shame when you go to the beachfront property...

...We took part in some resort activities like cooking, mixology, evening bonfire marshmallow roasts... I want to especially mention the yoga teacher Adrianna, she was so good at welcoming everyone and making the class accessible to all the participants...

Stayed here for three nights at the end of a two week tour of Costa Rica. I'll start with the positives about the resort... The hotel location is beautiful, surrounded by forests and quiet beaches... The rooms are good sized and well designed and have plenty of wardrobe and cupboard space... The bathrooms are good sized and offer all that you might expect from a 5 star hotel... Checking in at breakfast for instance means that there is always a queue of people waiting to be seated... Breakfast offers a good variety and is of good standard... Getting more than one coffee capsule each in the rooms per day requires a visit to reception or the concierge desk and then a discussion is required instead of simply supplying the room with adequate supplies on a daily basis... We ate in two of the restaurants in the hotel, the "sports bar" and the "Asian fusion" ... The Asian fusion was a much nicer experience, better food and service and a much more value for money...

...We really appreciated the complimentary room upgrade to an oceanfront room... Miguel and team made it possible for us to be on vacation... Breakfast at Mansita was wonderful, todos nos atendieron súper bien también, especially Lidia, Montse and Adan, even the person making the tortillas... We really appreciated the fresh fruit, sage made to order gallo pinto, the juices, rosquillas and pastel de elote... At the pool bar, Olger and Yeison were super attentive and we enjoyed their conversation...

...We normally would stay at an inexpensive hotel but with the credit we decided on the incredible JW Marriott. From the second we arrived we were treated like royalty by the friendliest people we have ever encountered... Gabriel checked us in and out and was extremely helpful... Michelle, Greddy and Astrid in the Concierge office were absolutely the most knowledgeable and helpful people my wife and I ever met... We walked into their office at least once a day and each time we were greeted with big smiles and a sincere willingness to help us...

...They upgraded us to a beautiful corner ocean - front suite... We had a great massage and relax time... The staff went out of their way to serve us though... Food was good and reasonably priced for a resort... We purchased the rate with breakfast included which was a great option... Breakfast buffet is $30 per person... The beach is very safe and walkable since the whole area is within a gated community... The hotel grounds are beautiful and clean... Long Beach walks, relaxing by the pool, working out in the well-equipped gym... There are daily activities like yoga, nature walk, Latin dance, etc... We did enjoy the people, food, drinks and sunset...