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JW Marriott Hotel Guanacaste Resort & Spa

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Traveler (3122)
360
Panoramas (93)
Pool & Beach (938)
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About

#1 of 1 resort in Playa Avellanas
Location
3.9
Cleanliness
4.7
Service
4.3
Value
3.8
2023 Travelers' Choice Best of the Best
GreenLeaders GreenPartner
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. JW Marriott Hotel Guanacaste Resort & Spa is surrounded by the splendors of Costa Rican rich biodiversity. This resort & spa sits oceanfront and is the only international branded hotel close to Tamarindo town. The resort is located right at Mansita beach and guests can choose from four other beaches within Hacienda Pinilla. Next to the resort you will find an equestrian center, tennis courts, and an 18-hole golf course with coastal layout. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting sanctuaries or observe a great variety of wildlife. All guestrooms have balconies either with garden, pool or ocean view. In-room amenities include LCD TVs, soundproof windows, alarm clock with mobile docks, streaming speed internet, total blackout curtains, plush pillow-top mattresses, rich woods, and marble bathtubs.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Books, DVDs, music for children
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Golf course
Hiking
Horseback riding
Aerobics
Bicycle tours
Entertainment staff
Patio
Tennis court offsite
Walking tours
Water park offsite
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

Hacienda Pinilla, Playa Avellanas, Tamarindo 50309 Costa Rica
JW Marriott Hotel Guanacaste Resort & Spa
4.5
3,415 reviews
Reviews Summary
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Nestled in a scenic yet remote location, the JW Marriott Hotel Guanacaste Resort & Spa provides a tranquil atmosphere that some guests find appealing, despite the room decor being considered outdated by many. While the hotel's cleanliness receives commendation, service has often been described as slow and lacking attentiveness. Visitors frequently find the value proposition disappointing, pointing to high food prices and additional costs. The beautiful pool area is a highlight, though the limited dining options and inconsistent recognition of loyalty status have been areas of critique.
Location
Remote
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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paulart wrote a review Feb 17
Virginia, USA71 contributions
Having visited this property for over 10 times since its opening, we've seen the changes and can accurately give an honest opinion as to the overall current situation at this lovely resort. The property is quiet, low key and somewhat isolated on a 4500 acre Hacienda with lots of nature and some outdoor activities. A car is recommended in order to explore other parts of the hacienda's beaches. There is a golf course, stables and horse riding trails, a motorbike trail and lots of bicycling opportunities. This is not a party type hotel. But rather nice for just relaxing poolside, as it has a huge pool with plenty of lounge chairs. Again, this is a quiet hotel with a mix of guest types, from families to seniors. But it is not a place for loud music or extreme nightlife. You are a good 20 minutes drive from the town of Tamarindo where you can find many decent restaurants and all kinds of shops. It's a surfer vibe, bohemian town with many Americans and other foreigners. It's worth at least a visit. The road there is now decent, as opposed to the potholed wreck that it was for many years. The beach club at Playa Avellanas is no longer available for use of the hotels guests, but you can still walk down to this lovely, long stretch of beach either on the beach, over the rocky shoreline or on a path that goes behind the kids club and all along the cliff until you reach the beach club. (wear sturdy shoes) You just don't have access to the pool facilities anymore. Or you can drive all the way to Lola's (about 20 minutes) for lunch and to enjoy the surfer beach there. The drive is still bumpy and dusty. This is a great walking beach and Lola's is worth a visit. Playa Langosta is north on the hacienda but easily accessible on a gravel dirt road that takes you to a nice park with loungers and bathroom facilities. This access allows for long walks on a smooth flat beach. You might see monkeys on this drive, especially in the evening. Now for the PROS and CONS: PROS: The staff is incredible, helpful, happy and very competent. They really make you feel at home and are willing to do whatever is needed to make your stay more enjoyable. There is still a bit of relaxed attitude so please be patient with them. Remember "Pura Vida" is the motto of this lovely country, and the people reflect that "Pure Life" vibe. The beaches are Pacific coast beaches, not Caribean, meaning that the coast is a bit rough at times. There are decent swimming areas at the hotel area beach to the right side between the buoys. Here the bottom is sandy, the water clear and low tide is the best time to go for a swim. Otherwise the shore here is rocky, but beautiful. Both Langosta and Avellanas beaches, reachable by car, have decent swimming when the tide is low. Tamarindo town also has a nice beach for swimming and surfing. CON, maybe: The spa is OK. Nothing great and also a bit pricey for what you get. I was underwhelmed this time. Again, this is a quiet resort, so it's very relaxing. That is a PRO aspect to me. There is a new Palapa restaurant by the pool which serves nice fish tacos and healthy bowls, as well as hot dogs, pizza, burgers and such. The Azul restaurant by the beach is only open for lunch and is well worth a visit. It has incredible healthy dishes that range from ceviches and salads through full hearty main meals. It is pricey, but worth the cost. Speaking of dining, this leads me to my only "CONS" in this story. The restaurants all try to be good, but the Italian restaurant Piminto, seems to fall a bit short. The menu is limited and not very inspiring. But the portions are large and can be split, so try different things and mix it up a bit. For seniors, this is a good way to justify the prices. The Tamarine (Asian) restaurant is good and again, some of these dishes can be split, as the portions seem generous. But beware the salty content. Lots of soy sauce. Just ask for low salt if you are sensitive. Everything from Sushi to noodles, and stir fries to Pad Thai. The Habanero restaurant (steakhouse) is more upscale and they really do make it a nice event to dine there. Interestingly, the Sea Bass is a delicious dish. The "National Cuts" are flavorful and less expensive than the imported cuts, although maybe not as tender. But the flavor is there. These dishes can be split, as they are generous portions. The service here is great and they really make you feel special. Also, you should make dining reservations when you arrive, as they do tend to stagger the times to allow for the best service. But we never encountered a problem getting our early dining times. So, dining was sometimes a little bit of a let down as there didn't seem to be a great selection of items as we may be used to. I'll admit that we are spoiled so that may have something to do with our only negative review. Otherwise, this resort is beautiful and quiet, great for relaxation and rejuvenation. Hopefully our opinions are helpful.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MichelleH1217 wrote a review Feb 16
3 contributions
We had a wonderful 6 night stay. The resort is beautiful and the staff is exceptional. The highlight was the amazing food and service at the Palapa restaurant at the pool and the drink service by our favorite bartender Jesus. All of the restaurants provided excellent service. We enjoyed a stretch class on the beach, bike ride, and nature walk provided for free. Everything about our stay was perfect.
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Date of stay: February 2024
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triptaker704 wrote a review Feb 15
Minneapolis, Minnesota59 contributions
+1
Lots of free activities, do them! Mixology, stretching, biking, sunset cocktails. Take the bikes out- easy trails and roads, lots of monkey sightings. Walk to Lola's at low tide, beautiful stretch of beach. Dinners were all great, American prices, not outrageous for what you get. Free buffet breakfast (depending on status) was simply amazing. We rented a car and never used it, really don't need it. I would get a confirmation of dinner reservation, we made them with the concierge but they weren't showing up, but the restaurant hostesses accommodated us - thank you! Service outstanding and friendly.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Bring water shoes, don't rent a car, get dinner confirmation in writing.
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John H wrote a review Feb 10
Chanhassen, Minnesota13 contributions
Had a great week at the JW with friends from Ohio. Enjoyed the complimentary Yoga/stretch class, Culinary class, Mixology class, and guided nature walk around the property. Guides were well informed and ensured we had a great time. Booked the 1/2 day ATV tour and had an amazing time. None of the 4 of us had ridden 4 wheelers before and the guide made sure we were comfortable operating the machines. Got to see a lot interesting nature, coupled with residential areas and a stop for refreshments at the Marina in Flamingo. The sunset sailing snorkeling cruise was another excursion that was a lot of fun for us. The catamaran and crew were great, food and drinks were plentiful. The snorkeling was easy, but the visibility was so so with the wind and waves that day. Highly recommend going into Tamarindo for shopping and dining. JW has a shuttle that runs every 2 hours for $35pp RT and reservations are required. The 4 of us just grabbed an Uber for about $25 each way. Easily spend 3-4 hours shopping and eating there.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled as a couple
Room Tip: Restaurants on premise are all good but reservations are required except Breakfast. Booking was...
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lss1227 wrote a review Feb 3
Hilton Head, South Carolina34 contributions
+1
Beautiful resort. Rooms were spacious and nice balcony to enjoy room service! Spectacular sunsets. Amazing pool. The restaurants are average. Quality of food was only okay. Service was extremely slow but that was everywhere in Costa Rica. Staff were very friendly. Resort is far from excursions except for surfing. The resort does not have a night life. If you are looking for a more lively time, this is not the place. But for a beautiful quiet time it's perfect!
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Rent a car to travel outside of resort to Tamarindo and other restaurants.
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Lstone1280 wrote a review Jan 2024
Evansville, Indiana4 contributions
Lovely resort with very friendly staff! Great pool area and the rooms are nicely appointed! Downside is it is farther away from excursions so plan a little extra time for travel. Breakfast buffet was very nice , other meals were average. Otherwise we highly recommend!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
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Sorrento 23 wrote a review Jan 2024
4 contributions
We loved this place!! The rooms are comfortable and spacious, with an amazing view of the ocean and surrounding natural areas. The hotel pool is large and beautiful, with plentiful seating, and food and beverages close by, as well as a lovely beach. Perfect spot for a sunset cocktail, but also a nice place for families. The staff are warm, welcoming, and helpful and go above and beyond to make guests feel welcome and happy. In particular, our server, Santiago, at the Sabanero steak house, was courteous and friendly, and helped to make our meal a fun and memorable experience. The food as well as the drink offerings in all of the hotel restaurants are outstanding. The bartender at the Rum Bar is amazing!! He has vast knowledge and makes wonderful, delicious cocktails, especially chocolate martinis and the featured rum drinks. We enjoyed several fun excursions, including a guided hike in the rain forest at Tenorio, where our amazing experienced guides from Pininos Adventures pointed out wildlife such as sloths and colorful birds and frogs, and gave us a great overall perspective of the culture of Costa Rica. This tour included a delicious lunch of local cuisine. We also enjoyed a fun sunset catamaran cruise, as well as horsebackriding through the natural area and beach in the vicinity of the hotel. The horseback ride was very enjoyable, with experienced guides who are knowledgeable and take best care of the horses. The horses are very well trained and gentle. Water and safety helmets were provided. Overall this was a terrific experience, and we highly recommend this place!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Book dinner reservations ahead of time, as the restaurants get busy. Also, use lots of sunscreen...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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E F wrote a review Jan 2024
2 contributions
We purchased a travel get away to JW Marriott through Costco travel services. Our stay there was wonderful and relaxing. The food, services and staff met all of our expectations. We especially commend Owen who was our Costco Destinations Services representative for helping to choose our adventure excursion and schedule our return trip to the airport when it was time to leave. This was our first time to Costa Rica. We will definitely return.
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Date of stay: January 2024
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Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael S wrote a review Jan 2024
51 contributions
+1
The two of us visited the JW Marriott in Guanacaste in early January for 11 nights. We were celebrating our 50th wedding anniversary; it was our third trip to Costa Rica in the past two years, but first time to stay at the JW. Of the three resorts where we've stayed (the JW, Planet Hollywood and Mangroove), this one was our favorite! The facilities are beautiful and immaculate, food great, rooms are spotless, and the staff is incredible! The pool is the largest in Central America, with many "bays," surrounded by plenty of chaise lounges. There are a lot of palm trees bordering the pool, which means that it is easy to find shade if you want it. There are plenty of beach towels and generally no mad-rush in the mornings for chaises (often not our experience at other resorts). The beach is quite wide (probably 250 meters), white sand and clean (but no shells). There are rocks near the shore when the tide is out, so take swim/beach shoes. This is not a snorkeling beach; swimming is okay, but there are rip tides so be careful. We didn't participate in any of the free activities except for the Coffee Tasting (skip it--it turned out to essentially be a pitch for Britt Coffee products). Food is generally excellent! There are four restaurants on-site, three bars, an ice cream/coffee shop, a sports bar, and a pool snack grill. Generally, it's a good idea to get reservations for dinner at least 2-3 days ahead of time. Food is pretty much North American prices, although there is a good range from top to bottom of the price scale. The breakfast buffets at both Pimento (and Sabanero for Bonvoy Elite members) are very high quality; great range of dishes and excellent breakfast waitstaff. The omelet bar, the bacon, juices, and fresh fruits are especially good. There are several Costa Rican dishes that are must-trys (Pinto Gallo and Carne Machada, as examples). We especially enjoyed some of the local fruits with which we were not so familiar. As for the restaurants, choices come down to personal preferences. Pimento (Italian) was especially good, as was Tamarind (Asian). Azul (the beach-side Mediterranean restaurant) has really good salads. Sabanero at dinner (the steakhouse) was probably our least favorite, perhaps because we tend to lean more toward fish/chicken. Palapas (the poolside grill) is a good place to get pizza, burgers/fries, hot dogs, and bowls. The menu there is not extensive, but it provided several good light lunches for us. Food at the Sand Bar (sports bar) was good, but from our two experiences there, the staff appeared to generally be disorganized and showed little or no enthusiasm for their work. With the exception of Sand Bar, the strength of this resort is its staff! From check-in to check-out, staff are friendly, helpful, and available to help if you need it. There are so many people to recognize, but a few standouts are: Andres Ruis (one of the F&B managers), who we met by coincidence; he helped resolve a problem with a few out-of-control kids (and their parents!) in the pool and also took care of some confusion related to charges on our bill. None of that had to do with Food & Beverage, but like most staff at the resort, Andres helped where needed! Gabriel Boza, the front desk manager, was just stellar in answering questions and preparing our final bill. Andres #2 and Herbert were friendly and efficient at check-in/out helping with our bags. Very regretfully, we can't remember the name of our housekeeper, but our room was kept immaculately clean and the coffee pods re-supplied daily to support our coffee habit! She refreshed the toiletries, towels, etc. daily without fail (often not the case in other resorts we have visited). She was the best housekeeper we have ever experienced! In the restaurants: Raquel, the greeter at Sabanero (at breakfast) and Azul, was just wonderful! Always smiling, pleasant, and helpful. One day when I had a bit of upset stomach, she even made me a non-alcoholic drink that Costa Ricans use to settle digestive issues. Also in Sabanero (at breakfast) Karen, Jessica and Ivannia were super-stars! They were so friendly each morning, remembered our drink preferences, etc. They seem to truly enjoy their work! Gustavo was equally fantastic at Pimento (during dinner). Other waitstaff who exhibited a Pura Vida attitude are Adrian, Vinicio and Joseph at Pimento (dinner); Santiago and Rony at Sabanero (dinner); and Gilmar and Monserrat at Tamarine (dinner). Tips: Pack some insect spray (not too many bugs, but a few mosquitos in the evenings). Bring suntan lotion and beach shoes. The sun is very strong in Costa Rica as compared to North America, so avoid getting too much sun too quickly. Be nice to your Costa Rican hosts...things happen a bit more slowly in Costa Rica (Tico Time is a real thing!), so be patient. Many things are different from life outside Costa Rica, so soak up and enjoy the differences and celebrate the similarities! The staff will work very hard to help you have a great vacation! The JW Marriott Resort & Spa is a great place to chill and read a book. The grounds are beautiful, the iguanas are entertaining, the food great, and the staff even better! We already have made reservations for a return trip!
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Date of stay: January 2024
Value
Location
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Trip type: Traveled as a couple
Room Tip: Take insect repellent and beach/water shoes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cindi Cockrill wrote a review Jan 2024
Thousand Oaks, California224 contributions
+1
What a beautiful resort! The drive is a bit far from the airport (about 1.5 hours) but it is worth it! It's nestled in a gated area surrounded by lots of lush foliage. Absolutely beautiful! The courtyard you enter in after checking in has tales and chairs and lots of white hammocks to relax in or enjoy a drink or read a book. It's a beautiful way to welcome you to this gorgeous hacienda-like palace. Pool: They have a HUGE pool, lots of pool chairs, bars & places to grab a bite in the pool area. Pool/beach towels readily available. Beach: Beach chairs, umbrellas and soft beanbag like chairs available to use They also have a volleyball net up so you can play a game of volleyball if you wish Room: Very roomy with a huge bathroom! I loved the oversized tub (with plush robes to use), the large separate shower and the separate water closet. The bed was super comfy with lots of down pillows. The room was spotless and I felt like it was thoroughly cleaned throughout. I am very picky about a clean room and this exceeded my expectations! The room also had a balcony with a table and chairs where I had coffee in the morning and a couch with ottoman where I read my book. So relaxing! I even spied a huge iguana on the lawn below which was fun to see. Breakfast: Oh my! What a selection of yumminess! The fresh fruit and juices, omelette bar, eggs, meats, traditional foods, all sorts of breads & pastries,....everything you would want or breakfast. They kept everything clean and had cold food cold and hot food hot. I highly recommend it. Bikes to rent: They have free bikes to rent and bike paths to go on through the beautiful surroundings and to the beach club. I felt completely safe riding by myself. I ran into a few people who were out walking the trails too. The waitstaff: So friendly and hospitable! They are hard working and go out of their way to make sure you are enjoying your stay. I felt like they all were happy to be there and that they truly enjoyed their jobs. I would absolutely recommend this place to singles, couples and families. It's a beautiful place to go and relax and enjoy the beauty of Costa Rica. Pura Vida!!!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$584 - $1,191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott guanacaste resort & spa costa rica hotel santa cruz, jw marriott guanacaste resort and spa costa rica, jw marriott santa cruz, marriott santa cruz
LOCATION
Costa RicaProvince of GuanacasteTamarindoPlaya Avellanas
NUMBER OF ROOMS
310
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JW MARRIOTT HOTEL GUANACASTE RESORT & SPA - Updated 2024 Prices & Reviews (Costa Rica/Playa Avellanas)

Frequently Asked Questions about JW Marriott Hotel Guanacaste Resort & Spa
What are some of the property amenities at JW Marriott Hotel Guanacaste Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Hotel Guanacaste Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Guanacaste Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Guanacaste Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JW Marriott Hotel Guanacaste Resort & Spa?
Conveniently located restaurants include Sabanero Steakhouse, Restaurante Azul Pool Grill, and Mansita.
Are there opportunities to exercise at JW Marriott Hotel Guanacaste Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is JW Marriott Hotel Guanacaste Resort & Spa located near the city center?
Yes, it is 0.5 miles away from the center of Playa Avellanas.
Are any cleaning services offered at JW Marriott Hotel Guanacaste Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Guanacaste Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at JW Marriott Hotel Guanacaste Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Does JW Marriott Hotel Guanacaste Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.