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JW Marriott Guanacaste Resort & Spa

2,651 reviews
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Traveler (2017)
Pool & Beach (667)
Room & Suite (579)
Overview
  • Excellent59%
  • Very good25%
  • Average10%
  • Poor4%
  • Terrible2%
Travelers talk about
“asian restaurant”(60 reviews)
“hacienda pinilla”(115 reviews)
“costa rica”(559 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,651)Write a Review
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1 - 5 of 2,425 reviews
Reviewed 2 days ago

We just left our awesome stay. It’s the 2nd time and maybe even better than the 1st time. Everyone is very nice and helpful. The weather was 90 & sunny. It was breezy but you didnt overheat from the sun. The pool is awesome with...More

Thank zgoody
Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded yesterday

Thank you Zgoody for you great comments! Is gratifying for me to know that you spend a wonderful time even better than the first time. Hopefully will be better next year. Warmest regards; Jose Miguel Belloni General Manager

Reviewed 3 days ago

I am not sure where to start so I will start with what I think is the most significant problem with this place that causes many other problems. I came here with my wife and 5 year old son to enjoy what I thought was...More

4  Thank A B
Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded yesterday

Dear AB; I truly regret to read your review and know that we did not meet your expectations. We do have a lot of groups during this season but we also have a lot of families and there is a lot of activities around the...More

Reviewed 5 days ago

This place is amazing! When you first arrive the people are soooo nice! They start by letting you have a seat while you check-in. They also offer a nice towel and a special juice of the day (We go mango). Then you can go to...More

1  Thank familyszet3
Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded yesterday

And when are you coming back familyszet3? We hope to have the pleasure to welcome you back this year too. Dora is not working here anymore since she moves to USA. But I am sure you will have a great vacation again. Thank you very...More

Reviewed 6 days ago

This lavish hotel and grounds was our base for three days.The bed was truly comfortable and we had the luxury of both a bath and a shower. The swimming pool was an amazing curvy shape with plenty of sun loungers all around. The hotel has...More

Thank Penny S
Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded yesterday

We are glad to know that have enjoyed your stay with us Penny S. Thank you very much for sharing your great comments about your experience with us. I am pleased to know you liked your room, the pool and the beach. It is very...More

Reviewed 1 week ago

I was very disappointed with the poor service from the front desk and concierge. For the price, it is not worth it. The property is isolated and doesn’t offer any activities on the property. Transportation off property can be costly. Travel time to/from Liberia airport...More

1  Thank EDK-99
Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded 5 days ago

Dear EDK-99; I regret to know that we did not meet your expectations during your visit and I would like to apologize for any situation you had experience with our staff. I would like to inform you that we do have some activities inside the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Outdoor pool
Details
Price range
$195 - $694 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$195 - $694 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2017)
Pool & Beach (667)
Room & Suite (579)
Dining (219)
Amenities (118)
Family and Play Areas (6)
Questions & Answers
Ask a question
Scott B
February 18, 2018|
AnswerShow all 2 answers
Response from Paul D | Reviewed this property |
A man comes to talk with visitors early every morning. You can find out from the front desk when and where to meet him in the open Miranda. The cost of the tour will include bus transportation. My wife and I were there in... More
0
Votes
Alfred Z
January 21, 2018|
AnswerShow all 3 answers
Response from allentxtraveler | Reviewed this property |
No, the Starwood (SPG) hotel nearby is though.
0
Votes
Patricia A
January 19, 2018|
AnswerShow all 7 answers
Response from mere13 | Reviewed this property |
Breakfast was included with our booking and was a very good, huge buffet (I mean expansive). There are at least five restaurants, and I may have missed one. The prices vary from typical pub prices at the sports bar to high... More
1
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Room Tips
"Get a room toward the beach."
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"There are many room options. Just ask if you would like an ocean view."
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"Contact the hotel before you go to ask for a room with a pool or ocean view. (You may have to pay extra)"
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"Lower floors get you closer to the pool deck and restaurants. Closer to beach better."
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