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JW Marriott Guanacaste Resort & Spa

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JW Marriott Guanacaste Resort & Spa
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2,092 Reviews from our TripAdvisor Community

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Showing 1,931: English reviews
London
Level Contributor
420 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I must say we really did enjoy our visit here - beautiful Costa Rica and a hotel that fits well into the surroundings. We came here at the end of a trip to the US and flew via Miami into Liberia. It took an hour and 15 minutes for the airport transfer - a lot less than it would if... More 

Helpful?
Thank trwilbury
Richmond, Virginia
Level Contributor
229 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Being a resort and a JW Marriott, I expected rather high standards from this location. We were here with a group event, so many of our experiences are in light of the service that accompanied that. The room was very nice. If you get a balcony it’s spacious and furnished. Plentiful amenities in the bathroom. Nothing seemed to come very... More 

Helpful?
Thank slovaktoo
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Slovaktoo for this great review! I am pleased to know that you truly enjoyed our service and the Events that took place for your group. Our priority is the satisfaction of our guests, and it make us feel happy to know that we made our goal with you and hopefully with the rest of the group. We hope... More 

Billings, Montana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am speechless, If anyone is treated any better than I was at any hotel or resort I would call you Royalty. From the time I entered the property my every want was meet. I was invited to be the guest of the food service directors for dinner and the Room Manager, Van, was the nicest person I ever meet,... More 

Helpful?
1 Thank Elbert S
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thanks to you Elbert S for your visit! For us is a pleasure to serve you and help you to have a wonderful stay. I let know Van about your review and she was very happy and thankful with your comment. We will be more than glad to be your host again. Sincerely, Jesus Gonzalez General Manager More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

we've stayed in many hotels across the globe.. this is our favorite by far! beachfront rooms.. family ambiance.. nice restaurants.. gelatto bar! everything you need is right there!!! can't wait to go back. our favorite, the impeccable service!!!

Helpful?
2 Thank Zarrin R
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Wow Thank you very much Zarrin R for your fantastic review. We feel honor to be your favorite Resort so far. You said you cannot wait to comeback, I said our door are open for you at any time. Warmest regards, Jesus Gonzalez General Manager More 

Naples, FL
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

J W Guanacaste was an amazing experience, the amazing staff, Rodny, bellman, was so helpful and welcoming, Jennifer, front desk, had the answers to all of our questions. The food was amazing and the servers we encountered went above and beyond to meet all our needs. The rooms and the property were magical.

Review collected in partnership with this hotel

Helpful?
1 Thank Susan W
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Susan W for your time sharing your experience with us! I am pleased to know that you enjoyed your stay and spend a relaxing time with us. I will let know Rodny and Jennifer about your wonderful comments. Kindest regards, Jesus Gonzalez General Manager More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My girlfriend and I spend two nights at this place in September 2016 for a short sunbathing stint during our trip in Costa Rica, and we have some mixed emotions about the place. The pros: - Wonderful room including a great shower and bed. - Amazing (and huge!) pool with nearby jaccuzis (two of them). - Beautiful private beach (albeit... More 

Helpful?
1 Thank desheh
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Desheh; Thank you very much for your feedback and positive comments about your recent stay. I regret that your stay was not completely of your liking for the different situations experienced during your visit. Please apologize for all that. I have addressed your comments with all my team in order to avoid this kind of situations in the future... More 

Danville, California
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

In fact I would advise against leaving the resort :-) The hotel really is excellent. Service on arrival was superb - no waiting and bags taken straight to room with us. The room itself was large, and in particular the bathroom was great having separate bath - with view out into room if you opened the shutters, as well as... More 

Helpful?
1 Thank Rob K
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Rob K for your great review! I am satisfy enough to know that you spend a wonderful time with us. I regret the experience at Tamarindo though. We hope to have the pleasure to welcome you back soon. Kindest regards; Jesus Gonzalez General Manager More 

San Francisco, CA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here (2 families with kids) for three nights in September and it was surprising to see that the property was fairly empty. The hotel is very nice with fantastic rooms, pool area. Beach is pretty rocky. Food at restaurants is expensive and slow. Room service food is expensive but fast. Poolside service is reasonable considering the service. Overall,... More 

Helpful?
1 Thank sakaphle
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Sakaphle; Thank you for sharing your positive comments with all of us. I am pleased to know that your family and you enjoyed our facilities. I hope that you have visited another beaches in the area, since there are several around here. I would like to mention that our prices are very similar to the best restaurants in Tamarindo... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fiancee and I had had a long day traveling through Costa Rica and when we arrived at this resort, it felt like all that hard traveling just washed away. First of all, this was in in July when the weather is CR is not always sunny, but it didn't matter on this beach. After checking in to our beautiful... More 

Helpful?
1 Thank Nick R
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you so much Nick R for your fantastic Review! I am glad to know that you and your fiancée spend a wonderful time in our Resort and that everything was of your liking. Every single guest are very special for us and we feel satisfy to know that we meet your expectations and that you want to comeback. Kindest... More 

Murfreesboro, Tennessee
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are very nice and the ocean view rooms are amazing. The staff is more than willing to take the time to help you with anything you need. The pool is the largest pool in Costa Rica I would highly recommend staying at the JW Marriott.

Helpful?
2 Thank Keith W
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

We truly appreciate your recommendation and wonderful comments Keith W. Kindest regards; Jesus Gonzalez General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity. This resort & spa sits oceanfront and is the only international branded hotel close to Tamarindo town. The resort is located right at Mansita beach and guests can choose from four other beaches within Hacienda Pinilla. Next to the resort you will find an equestrian center, tennis courts, and an 18-hole golf course with coastal layout. Off-site activities such as surfing lessons, zip lining, horseback riding, white water rafting, kayaking, bird & monkey watching and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano & National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting sanctuaries or observe a great variety of wildlife. The hotel features the largest infinity pool in Central America, outdoor Jacuzzis, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. Relax in our world class spa, ranked one of the top five spas in Latin America by Spa Magazine. Within the resort, guests will find an array of gastronomic options such as Azul Grill our beach front restaurant, Tamarine our Asian fusion cuisine restaurant, Sabanero is a genuine Guanacastecan Steakhouse or Mansita Restaurant. One of our guest's favorites is admiring Guanacaste's spectacular sunset while enjoying a handcrafted cocktail either at Nau Sushi Lounge or right in front of the beach at Aperitivo Lounge. All guestrooms have balconies either with garden, pool or ocean view. In-room amenities include LCD TVs, soundproof windows, alarm clock with mobile docks, streaming speed internet, total blackout curtains, plush pillow-top mattresses, 300 thread count Egyptian cotton linen sheets, rich woods, and marble bathtubs. The charming surf village of Tamarindo where you will find restaurants, bars, shops and souvenirs in a "Pura Vida" laid back atmosphere is just 10.6 miles away. It's easy to discover the essence of Costa Rica at the JW Marriott Guanacaste. ... more   less 

Additional Information about JW Marriott Guanacaste Resort & Spa

Address: Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
Location: Costa Rica > Province of Guanacaste > Tamarindo > Playa Avellanas
Price Range: $167 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa 4.5*
Number of rooms: 310
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Also Known As:
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Santa Cruz
Marriott Santa Cruz
JW Marriott Guanacaste Resort & Spa Costa Rica/Playa Avellanas
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