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About
#1 of 21 hotels in Platanias
Location
Cleanliness
Service
Value
Travelers' Choice
Set on a prime beachfront estate in the heart of the Cretan Riviera,just minutes from the old-world charm of Rethymno’s Venetian harbor,Caramel recreates the laid-back ambience of an island villagewith the understated elegance and amenities of a modern luxury resort.
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Room & Suite (106)106
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Massage
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
Greek
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
20Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Adele, Platanias, Rethymnon, Crete 741 00 Greece
Name/address in local language
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Rental CarsSee all Platanias rental cars
433Reviews38Q+A62Room tips
Reviews
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Popular mentions
Great stay at this clean 5 star Hotel. Excellent staff, non least in the restaurant, all friendly, polite and helpful. Food was some of the best, always fresh, good selection and hot. Rooms bright, spacious, light and airy. Fabulous swimming pool, though could do to be heated.
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Date of stay: October 2019
Value
Location
Service
1 Helpful vote
Helpful
Responded Oct 24, 2019
Dear David T Warm greetings from Caramel Grecotel Boutique Resort and Rethymno. Thank you for choosing our resort for your recent Cretan holidays and for sharing your experience with other TripAdvisor reviewers. On behalf of all of us, thank you for your kind words. We are all very pleased to read that your stay has met your expectations and would be delighted to welcome you back soon. Best regards Georgios Daskalakis General Manager
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We had a lovely time at the Grecotel Caramel. The beach was nice, the pool was excellent, the food was spectacular, and it was easy to get to and from Rethymno. Special thanks to Oggy in the restaurant. The food was indeed spectacular, but it was lifted to yet another level by the superb service of the staff in general and of Oggy in particular.
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Date of stay: October 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Responded Oct 20, 2019
Dear ChrisCathy456 Greetings from Caramel Grecotel Boutique Resort and Crete. In first instance allow me to thank you for selecting our resort for your recent holiday in Rethymno and for sharing your experience through a review on the TripAdvisor community. We are very pleased to read that we have managed to offer you a pleasant and relaxing holiday experience and thank you for highlighting the beach, the pool, the food offering, the proximity and convenience of getting into Rethymno and especially the service offered by our team. Looking forward to welcome you back on the next possible occasion. Best regards Georgios Daskalakis General Manager
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We visited in October on recommendation of our daughter who had visited with her husband and children. We were not disappointed. It was everything we hoped for, sun, relaxation and good food. We were staying on B&B basis and enjoyed the great breakfast buffet every morning - we were delighted to be given vouchers for 2 evening buffet meals and we thoroughly enjoyed the evening dining experience on the terrace over-looking the pool. We thought the €55 per person excluding wine was a bit steep and as there are literally hundreds of dining options within a few miles we only had the complimentary meals. Drinks from the bar and snacks poolside were a reasonable price and very convenient. There was poolside entertainment some evenings - some of it was outstanding. We had a car for the entire time (to be recommended as there isn't a huge amount apart from the normal touristy shops within walking distance - though there is a bus in to Rethymnon every 30 minutes. In October parking in town was easy and cheap with a public car park by the large harbour. Do explore the old town as the eating options are fantastic - we particularly liked Avli Rustic Restaurant - Greek speciality dishes, beautifully presented and served. Back to the hotel, we particularly liked the food service staff who were all very jolly, and admirably led by Oggi. Reception staff were professional but slightly less communicative. Only point of contention was the room cleaning staff are briefed to turn off the electricty in the room (save the air conditioning I assume) but this resulted in electronic devices not being charged. Final point is that this IS a child friendly hotel with children's activities and baby-sitting and there were a substantial number of (well-behaved) children - not a problem to us but others be surprised by the number around. The hotel is relatively small, only 69 rooms so there are beds and loungers for everyone and the site is spacious and immaculately groomed.…
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Date of stay: October 2019
Rooms
Location
Service
Helpful
Responded Oct 18, 2019
Dear culturemanUk Greetings from Caramel Grecotel Boutique Resort and Rethymno. Thank you for selecting our resort for your recent family holiday in Crete and for taking some time to share your experience on the TripAdvisor community. We are pleased to read that overall your stay has met your expectations and thank you for highlighting, the children activities and facilities and mostly the service offered by the Caramel team. Thank you once again and we would be delighted to welcome you back on the next possible occasion. Best regards Georgios Daskalakis General Manager
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We had our wedding at the caramel on the 15th September and I honestly dont think we could of picked a better location. Having not seen the location in person before arriving in Crete I was slightly apprehensive but I honestly had no reason to be. We met with their events team a few days before the wedding who couldnt of done more for us if they had tried. They had thought of absolutely everything and nothing was too much hassle. On the day they had concerns due to the wind level and wanted us to have the best day so suggested another location within the hotel to hold the reception, still allowing us to get married by the beach as we had always wanted. It was perfect. They had loads of staff working who worked solidly throughout the day to ensure that everything run smoothly and that everyone was having a great time. The food was absolutely incredible, we opted for a BBQ buffet and i could not believe how much food they had prepared. They even managed to defeat the 10 or so rugby lads we had attend who were unable to keep up with how much food there was. In a nut shell if you are looking to get married in Crete in a beautiful setting with staff that strive to make your day as perfect as you have planned then look no further. My only regret is that we did not actually stay at this hotel.…
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Date of stay: September 2019
Service
Helpful
Responded Oct 2, 2019
Dear nlaird91, Greetings from Caramel Grecotel Boutique Resort and Rethymno. On behalf of all of us, allow me to congratulate you once again for your Wedding and to mention how pleased we were to have been your selected venue for your special day. We are all delighted that you have thoroughly enjoyed your event here at Caramel and thank you for taking some time to share your experience on TripAdvisor. We would be very pleased to welcome you back in our resort in the near future, so that you can experience the atmosphere of Caramel from a holiday perspective! Best regards Georgios Daskalakis General Manager
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Just returned from a wonderful 9 night stay at the Caramel. My comments echo what has already been said by other guests. Excellent welcome upon arrival, we were also upgraded to a large family room (thank you), very relaxing pool with plenty of space, good service for drinks around the pool throughout the day, all areas were clean and of high standard. I had booked dinner, bed and breakfast as part of the deal with Secret Escapes. The main dining offer is buffet style which is not something I usually enjoy. However, at the Caramel the standard and range of food was excellent. Fresh salads, local specialties, and an ever changing main menu throughout the week. The BBQ was also an great addition. The dining area offered a lovely terrace overlooking the pool which was very popular therefore if you arrived at a busy time, you may be disappointed. That said Oggy and his team were excellent at delivering a wonderful experience and offered a drink at the bar whilst a table was prepared - what could be better than that! Oggy was also highly amusing and great fun, very professional and managed the dining room with great expertise. The option to dine in the a la carte dining room with the set menu was an added bonus. The set menu provided a choice of two dishes for all 4 courses without additional charge. If you wished to select from the a la carte menu, a discount was applied. Fabulous food and a great location by the pool. We also visited the Agrecofarms. All transportation was arranged by the hotel - good value and great entertainment. Exploring the area is easy, a bus into Rethymno was €1.30 and took about 15 mins with the bus stop right outside the hotel. Alternatively a taxi was not expensive. A hotel where you can truly relax, join in with the yoga and aqua aerobics if you wish, visit the lovely spa or simply veg by the pool or on the beach. Thanks we had a great time.…
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Date of stay: September 2019Trip type: Traveled as a couple
Helpful
Responded Sep 29, 2019
Dear mag1bird Greetings from Caramel Grecotel Boutique Resort and sunny Rethymno. On behalf of all of us here at Caramel, allow me to thank you for choosing our resort for your Cretan holiday and for such a wonderful account of your stay with us. We are delighted to read that your experience has exceeded your expectations in so many aspects and we would be very pleased to welcome you back in the not so distant future. Best regards Georgios Daskalakis General Manager
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PRICE RANGE
$246 - $678 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
adele mare rethymnon
LOCATION
GreeceCreteRethymnon PrefectureRethymnonPlatanias
NUMBER OF ROOMS
69
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Claim Your Listing Frequently Asked Questions about Caramel Grecotel Boutique Resort
Which popular attractions are close to Caramel Grecotel Boutique Resort?
Nearby attractions include Bell' Elen Pub (0.6 miles), Archelon Sea Turtle Protection Society of Greece (0.08 miles), and Royale Shopping (0.6 miles).
What are some of the property amenities at Caramel Grecotel Boutique Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Caramel Grecotel Boutique Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Caramel Grecotel Boutique Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Caramel Grecotel Boutique Resort?
Yes, free parking is available to guests.
What are some restaurants close to Caramel Grecotel Boutique Resort?
Conveniently located restaurants include White Lady Cretan Family Taverna, Roulis Beach Bar, and Café Greco.
Are there opportunities to exercise at Caramel Grecotel Boutique Resort?
Yes, guests have access to a pool during their stay.
Does Caramel Grecotel Boutique Resort have an airport shuttle?
Yes, Caramel Grecotel Boutique Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Caramel Grecotel Boutique Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Caramel Grecotel Boutique Resort?
Many travelers enjoy visiting The Venetian Fortezza (4.4 miles), Agia Irini Convent (4.1 miles), and Monastery of Panagia Chalevi (3.9 miles).
Does Caramel Grecotel Boutique Resort have any great views?
Yes, guests often enjoy the ocean view available here.