We stayed as a family (two adults, two children) at the Well Hotel and used their outdoor and indoor pools for the weekends of July and August 2020. Hotel Well was built a few years ago and is one of the freshly equipped hotels in continental Croatia. The stay in it was pleasant, and we enjoyed every opportunity offered. Staff extremely friendly and accommodating. Attention should be paid to the more varied menu offer for meals. As we were a weekend in July, and so was a weekend in August, the same day, the same meal, the same dish was offered. Personally, I have nothing against it, but one should pay attention to the diversity of the offer. The pools, outside and inside are neat and clean, there are a number of slides available, which are equally enjoyed by both adults and children. We will definitely be back.…
Based on a few of the other reviews, it seems that there are different parts of the hotel, as others have referenced "the new part." I guess we stayed in the old part, which was fine but just a bit outdated. The room was clean, spacious enough, had a balcony with chairs and a table, and came w/ a tote bag for our towels, slippers, and robes--perfect for the attached terme. The staff members were friendly and helpful as well, and the grounds seem well-maintained. The terme and hotel is in a nice bit of the countryside. The included buffet dinner and breakfast were totally fine, and the table service was great, but the food wasn't anything to write home about. Plenty of options, but nothing was out of this world. That's fine, though, no biggie. We didn't go for the food, and the terme was very enjoyable. Also, the bar in the lobby was closed, presumably b/c of Covid. The hotel, restaurant and pool were all quite family friendly (i.e., kid friendly); whether that's good or bad is up to you. Would stay again and would recommend for those looking to escape Zagreb (it's only about an hour away) and enjoy a terme.…
If you need a couple of days to relax and to escape city crowds this is a place to go. Accomodation, pools and saunas were excellent. Hotel is very well maintained and rooms are very spaceous and clean. Everything in the hotel is very well organized. The staff is very polite and helpful. Buffet breakfast and dinner are excellent.
We took a premium room for two nights and we're very satisfied with everything. Big room, clean, new, modern bathroom.. They give you towels and bathrobe and you are comfortable to walk around hotel in it so you don't have to change clothes at the pool (you are ready to swimm immediately). :) Food was good, hotel is so well designed and big, I assumed smaller hotel but I was surprised it was not. Staff was very polite also. Everything was great, we were very satisfied and we will definitely get some more weekends in this autumn/winter for relaxing there.
Our 15th stay in Hotel Well in Tuheljske toplice in August was a nice surprise. For the first time we were accommodated in the new part of the hotel. Previous times we were in the old part. Here the room was spacious enough, the bathroom was superb! The balcony also very good, although the old floor boards are pretty loose. The pool area is large, well-kept. The outside pools could be a bit warmer. There are enough sunbeds (large and smaller ones) & umbrellas, and it is clean. The food is very good, and the service is well organized regarding the COVID-19 crisis. The staff deserves merit. Only amination programs are not performed according to the schedule. Maybe the guests are not so interested... All in all - we are very satisfied, hoping to come again.
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