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BEST WESTERN Claydon Country House Hotel

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BEST WESTERN Claydon Country House Hotel
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228 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Chelwood Gate
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The reception staff are nice but the bar and lounge area are right by the desk so you hear all of the staff chatter and gossip. The bar is also in this area so it lacks atmosphere but the breakfast was good. We walked up to a pub called the Sorrel Horse (I think), it was quite a hike but... More 

Helpful?
Thank RickettsChelwoodGate
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

needham market
Level Contributor
121 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I visited on a Friday night with a party of four,and the first two courses were good but the sweets of bakewell tart were a let down they were as hard as a rock and did not resemble a bakewell tart.The manager offered his apologies from the chef,but the damage was done. Service could certainly be improved, the wine was... More 

Helpful?
Thank crackermean
Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had never stayed at a Best Western and we would definitely stay there again. The staff are friendly, welcoming and helpful.The service at breakfast was good and the breakfast itself excellent. We especially liked the smart foyer and bar, and the conservatory. The room was fine and the bed comfortable with air conditioning which was a boon as there... More 

Helpful?
Thank Barbara P
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a lovely hotel and we have had a great stay. We booked the Queen Room which is gorgeous and has lots of space. Both the room and bathroom were clean and well presented. The bed is comfy and spacious. The breakfast in the morning was tasty. The staff here have been very welcoming and helpful especially Carmen on... More 

Helpful?
Thank RebeccaMullens
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed August 23, 2016 via mobile

I had booked a deluxe room and was absolutely convinced that the room I had been given could not be deluxe. Premier Inn has more creature comforts. Best Western Claydon does good food and the staff are all really nice.

Helpful?
Thank RL_review
Rochester, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 3, 2016

Enjoyable one night stay. Plenty of parking. Hotel room was very clean but the main reception area would benefit from an upgrade . Our evening meal was excellent and we particularly liked eating in the conservatory. The breakfast was also of good quality.

Review collected in partnership with Best Western GB

Helpful?
Thank steverjkent
BWClaydonHotel, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

The hotel itself could do with a bit of modernisation but the food makes up for it. The quality and flavours were perfect and the staff are lovely. I returned here for a special occasion meal and I was impressed with the whole meal. The menu is small because everything is freshly made. I would recommended.

Helpful?
Thank RosinaDeveraux237
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2016 via mobile

The room was not serviced and no apology was received when mentioned at checkout. Totally unacceptable when paying £125 a night. The bed was uncomfortable and being on the front of the hotel the traffic noise in the morning was a bit loud. Continental breakfast choice was poor but cooked breakfast was ok. On the plus side the room was... More 

Helpful?
Thank Trevor J
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Leamington Spa, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 22, 2016

Was totally ignored by the desk staff and had to wade my way through waiting staff in the lobby to get to the desk. Had to call reception 3 times before getting an answer on my room service being 45 mins late, then the food was tepid and not that nice. Very disappointed as always stay at Best Western hotels.... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Ian S
BWGatehouse, Manager at BEST WESTERN Claydon Country House Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
The BEST WESTERN Claydon Country House Hotel is handily situated off the A14 and only 5 miles West of Ipswich town centre. A spacious country house hotel, it offers rural character as well as modern convenience. That makes it the perfect venue for business trips and stop-overs! Small enough to ensure individual attention, yet spacious enough for a comfortable stay, this smart hotel is a real gem. A Victorian style dining room and picturesque gardens only add to the appeal! Excellent road links to Norwich, Colchester and Cambridge make the hotel a great place to do business. You'll have everything you need onsite, and you'll never be far from the area's many recreational attractions. ... more   less 

Additional Information about BEST WESTERN Claydon Country House Hotel

Address: 16-18 Ipswich Road, Claydon IP6 0AR, England
Location: United Kingdom > England > East Anglia > Suffolk > Claydon
Price Range: $75 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Claydon Country House Hotel 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Ipswich
Ipswich Best Western
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