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Eftalia Aqua Resort

Akdeniz Blv., Turkler, Alanya 07475 Turkey
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Guests1 room, 2 adults, 0 children
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Traveler (1237)
Room & Suite (207)
Pool & Beach (196)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Children Activities (Kid / Family Friendly)
Parking
Public wifi
Internet
Sauna
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Tennis court
Water park
Darts
Entertainment staff
Table tennis
Kids club
Airport transportation
Car hire
Conference facilities
Meeting rooms
Spa
Hammam
Massage
Salon
Baggage storage
Gift shop
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Smoking rooms available
Housekeeping
Private balcony
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Russian, German, Turkish
1,767Reviews542Q+A100Room tips
Traveler rating
  • 665
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  • 225
Time of year
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Popular mentions
Just returned home from staying 2 weeks and after reading all the negetives thought I would write a review. We arrived at just gone midnight yes we had to wait 20 mins for our room but we went to get a drink and that wasn't an issue. we had a two bedroom family room and yes basic but we only slept in there maid was fantastic,mini fridge filled everyday, clean towels what more do you need. Food was repetitive but it was OK we have had better and worse on all inclusive holidays. The best part of the holiday was the island we spent every day on the beach and got food drinks from the island from eating in the one of the restaurants to getting fried chicken, kebab or waffles. Entertainment on the island was great from magic show to a circus and brilliant dance shows. Around the pools are very slippery they have put green mats down which helps a little my advice is take swim shoes. Staff were very friendly and helpful we had no issues with other nationalities and the longest time we queued for a drink was about 5 mins to finalise I would return to this hotel and you have to make the holiday your own and go with an open mind I would also recommend the big kral pirate trip and we also did sealanya/dolphin Park and me and my husband had a Turkish massage at the Hotel which was very good.
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Response from eftaliaaqua, Halkla İlişkiler Müdürü at Eftalia Aqua Resort
Responded yesterday
Dear Michelleacklam. Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. Your comments about the hotel and especially about our friendly and helpful staff are much appreciated. It gives us great pleasure to have met your holiday expectations and we are happy to see you here again! Best regards, Guest Relation Eftalia Aqua Resort
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Just returned from an 11 night all inclusive stay. Not the type to write reviews but feel quite let down. What let's this hotel down is the food. The restaurant itself is like a cattle market! Never felt so stressed! Long queues, with rude people pushing In, dirty tables, flys on food. Awful! The lack of food itself was our main issue, rice, soup, chips and bread every night was not what I call a luxury treat! By the time you have worked your way through the queues which are long, your food is stone cold! Lost nearly a stone during the time I was here.The staff and hotel itself were very friendly and welcoming apart from one of the reps Haribo who was extremely rude to us. Rooms spacious, cleaned everyday. Pool and slides great fun.I would never return here as the food issue is what put a huge dampener on our holiday.
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Response from eftaliaaqua, Halkla İlişkiler Müdürü at Eftalia Aqua Resort
Responded 4 days ago
Dear Lou And, Thank you for taking the time to share your feedback! It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our hotel and service didn't meet your expectations. At Eftalia Aqua, we care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. Kind regards Guest Relation Eftalia Aqua Resort
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Having stayed here recently for two weeks I’m amazed to read so many negative reviews. The rooms yes are basic but who spends all their time on holiday in their room. Air con is always working even without leaving the keycard in. There are queues at meal times but when so many people are been catered for it’s to be expected. The food is what you’d expect from a all inclusive in a Muslim country. The hotel and grounds were clean. The pools did close a couple of time because children pooed in them but blame the parents not the hotel. A trip to Alanya is worthwhile it only costs about £1:20 each way. Never had any problems with other nationalities and We found the staff polite. I would definitely go back to this hotel and wouldn’t put anybody off going either.
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Response from eftaliaaqua, Halkla İlişkiler Müdürü at Eftalia Aqua Resort
Responded 5 days ago
Dear Tonyhelenhannah, Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see. We will be happy to see you here again. Best regards, Guest Relation Eftalia Aqua Resort
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Felt I have to write a review to counter all the negativity on here. We had a week here and could very happily have stayed a few more days. Room was clean, if a little basic, but we were only in it to sleep so don’t need much more than that. The mini fridge is refilled with water and pop every day. All the staff were friendly, which, given the heat and the number of people they were dealing with, was remarkable. The food is lovely, and different every day. If you want to eat English food, go to Blackpool. If you want to eat Turkish food, a lot of it cooked right in front of you, then you’ll always find something. Plenty of snack places open during the day - especially on the island. Yes, the queues can be long, but that’s to be expected. If you go to the island, find the two ladies in a tent next to the mini golf place who are making traditional food right in front of you ( some kind of flatbread filled with cheese - it’s delicious!). Slides at the hotel and at the island are fab, and the lifeguards are great. As with any hotel, the only problem with this place is the other guests :) On our last day we had breakfast at 7:30 so we could get in the pool early. All the sunbeds had towels on already, yet there was nobody else in the pool until about 10. The main pool is huge! Get there early if you actually want to swim. Only negatives: getting into the sea hurts your feet because it’s really quite rocky; and we never quite managed to get the right setting on the room air con for overnight. Overall, if you go with the right attitude then you’ll have a great time. Read the small print so you know what you’re actually paying for. Maybe learn some Turkish , and don’t expect bacon at breakfast.
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Response from eftaliaaqua, Halkla İlişkiler Müdürü at Eftalia Aqua Resort
Responded 5 days ago
Dear Vicky G, Thank you very much for your kind review. Your lovely words are a great encouragement for entire team. We are so pleased that all of you had an exellent holiday at Eftalia Aqua Resort. We apologies for some inconveniences you experienced. It would be a big pleasure to welcome you back for another great family holiday. Best regards, Guest Relation Eftalia Aqua Resort
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Arrived on the saturday at about 19.30,went to our room,not at all nice,had to pay £140 for upgrade,this was a black mark against hotel already,food is terrible,nothing for kids to eat,just chips and pasta,the waiting for any meal is terrible,very hot and sweaty,it was just awfull,the british are treated like dirt,the russians are rude and arrogant,push in the lines for meals,no manners at all,rooms are dirty,hidden extras are a pain,some of staff are very rude,but outside hotel the turkish people are warm and lovely,weather was gorgeous,very cheap fake products,other than the hotel the holiday was fab,our rep was a lovely lady,got us compensation,we will never come back to this hotel ever again,turkey oh yes,lovely country.
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Response from eftaliaaqua, Halkla İlişkiler Müdürü at Eftalia Aqua Resort
Responded 1 week ago
Dear stevo, Thanks a lot for your feedback. We deeply regret that we did not met all your expectations during your recent stay. We welcome guests from all around the world and our hotel is not only for Russian, because we try to do our best for all guests - they have the same importance for us. Please contact us next time right away, so that we are able to find solutions immediately. Best regards, Guest Relation Eftalia Aqua Resort
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PRICE RANGE
$79 - $358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eftalia aqua hotel alanya
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceAlanyaTurkler
NUMBER OF ROOMS
470
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