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Insotel Tarida Beach Sensatori Resort

Traveler (1828)
Pool & Beach (228)
Dining (163)

About

#3 of 3 hotels in Ibiza
Location
Cleanliness
Service
Value
The 2015 completely refurbished 5* Sensatori Resort Ibiza is located on the beachfront of the wide sandy bay of Cala Tarida with sunset views. The new Sensatori concept comes with 5 a la carte restaurants next to the main restaurant, a main pool area and an adult only zone, "The Retreat" - with sports facilities, a splash park and play grounds for children, a world class Prestige Spa and 2 more pools. The Retreat is situated 500m away from the reception, shuttle available.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Diving
Tennis court
Babysitting
Parking
Wifi
Public wifi
Internet
Hot tub
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Banquet room
Spa
Rooftop terrace
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family

Location

Full view
45Car recommended
Grade: 45 out of 100
10Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
2,133Reviews
501Q+A
100Room tips
Traveler rating
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Popular mentions
We stayed at this hotel last year and had an amazing time so rebooked for July this year. We travelled as a family of 4 with our 3 & 4 year old. As others have stated there aren’t enough sun beds/shades. The hotel and grounds are clean throughout. Our room was cleaned daily. We only ate at the retreat and the main buffet restaurants which were lovely. Lots of choice. Every single member of staff we met were fantastic, excellent service 👍🏻 Unfortunately the Tbeach bar/restaurant isn’t part of the AI anymore 👎🏻 Both children went into the kids club which is on daily 2-4pm and loved it. All the staff in the Play house were fantastic. You have to download the Tui app and wait for the bookings to open at 10.00am each morning. Most mornings it was booked out by 10.01am and with only 16 spaces some days it was a struggle to get both children in. Hotel, staff, food, entertainment all excellent!
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Just returned from a weeks holiday. Let’s do the negatives and positives. The same negatives are cropping up from everyone and the management aren’t doing anything about it which is a shame. Maybe I can get a reply as to why after this review out of curiosity? Positives - Staff are amazing, friendly, hard working and efficient nothings a problem.(Baba in particular) Resort is nice, clean and well laid out(I do understand it can be a trek if above the main pool to the beach) Food is excellent. Great choice and all a la Carre restaurants really good. Tui flight & transfer - smooth as Rooms - small but nice and always clean. Good shower Pools - nice layout and features(but few negatives) Beach - stunning, nice warm water, perfect for swimming. Retreat & Kids club - didn’t travel with kids but certainly it all looks great. Negatives - Pools- unfortunately I joined the get down early crew but you don’t really have a choice. Reserving of sun beds is not enforced by the staff. I arrived at 11am and there was no sun beds. When it’s a 5 star and you’ve paid £1500 per person the minimum you expect is a sunbed. When asked the staff I was told to come early and reserve. Not ideal. Not enough umbrellas. Kids - for those complaining book an adults only holiday. They were perfectly behaved when we were there and a great contrast. The adults only areas never had kids and was great. Overall great holiday.
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Response from InsotelHotelGroup, Public Relations at Insotel Tarida Beach Sensatori Resort
Responded yesterday
Dear 630davidd, Thank for your review in TripAdvisor. Reading your comment we take note about the areas we need to impove. Kindest regards from all the Insotel Tarida Beach Sensatori Resort. Best regards Sara Public Relations
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+1
Potential visitors are best to read the resort information first then Google maps - yes it is a big site and between the beach and the top of the resort (kids pool and reception) the walk can be a challenge. This time our group of 8 consisted of all adults 19 - 59 years. 5 stars to swim up rooms, service from resturant staff, bar staff, choice of drinks, comfort of rooms and cleanliness. The resturant was never too busy and the food choice was varied and plenty. Boo to changing the T bar to a paid venue including drinks!!!!!!!!! When you pay for all inclusive there should be more inclusive restaurants that ones you pay extra for. Not the resort's fault but total shocker €91 euro tax bill on arrival - greedy Spain we are alrrady supporting your economy by staying here. 2 stars for entertainment in the evening, mostly naff but an amazing young piano player. My only moan the towel service, ridiculous that you cannot hand your towels back until 5pm nor get your towels for a whole day if you arrive after 12pm. Some towels had holes in them - 5 stars Sensatori!!!!
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Response from InsotelHotelGroup, Public Relations at Insotel Tarida Beach Sensatori Resort
Responded yesterday
Dear loraink2014, Thank you for your review and all round positive comments on food, activities and the Retreat area. We are sorry to hear you had challenges walking in the Resort. We welcome all feedback and will pass onto the appropriate departments We shall look forward to welcoming you back. Thank so much Best Regards Sara Public Relations
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We spent 2 weeks at the Sensatori Ibiza in May We had a really good time but have the following good and bad points which are worth noting. Firstly the good points - The food in the buffet and restaurants is very good, we ate in the Italian, Retreat and Sunset restaurants all were very good. - The staff were all really good and friendly, always paid attention to our children which helped Now the not so good or even bad points - main pool bar food selection is poor - The quality of the pool towels is really poor, a couple we had even had holes in and were thread bare - Our room wasn’t cleaned that well during our stay, floor was nearly always dirty, things like the in room tea and coffee were not restocked or cups were not washed up. The staff are really good and were always happy to help, would say they were understaffed in a couple of the restaurants. An overall comment would be that this resort isn’t as good as other Sensatori resorts (Cyprus and Crete) and I would say it’s a 4 star rather than 5.
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Response from InsotelHotelGroup, Public Relations at Insotel Tarida Beach Sensatori Resort
Responded yesterday
Dear DeanWallis, Thank you very much for your sharing with us and all the TripAdvisor users your experience in Insotel Tarida Beach Sensatori Resort. We are delighted to learn that you liked our food, staff, drinks... It is really sad to know that you experienced some discomfort with the pool and the room cleaning. Next time if is possible, you can talk directly with reception or with the Public Relations if you need to change something before your departure. We will try to improve this things for next year when you come back. See you soon. Best Regards Sara Public Relations
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Just returned from our second visit to this Insotel hotel. It pains me to say that having thoroughly enjoyed our first visit things do seem to have slipped in the meantime. I reluctantly agree with the general pattern of comments recently posted. It’s overcrowded - there are nowhere near enough sun loungers, or parasols at any of the pools. What few there are, are all ‘reserved’ by unscrupulous guests pre 9am with many then not being occupied at poolside until gone 11am. At it’s peak the family pool area was mobbed, as was the retreat area. It seems that these areas are not quite in line with the size and scale of the hotel. The most negative factor of all was the overwhelming presence of a number of large family groups - 10+ people who were drinking heavily at the family pool area and being quite loud throughout the days - plenty of bag language ect. This is a very difficult one to police for both TUI and the hotel but it’s worth bearing in mind. I wouldn’t describe the vibe as anti social but in truth not what one might reasonably expect from a five star hotel. As other reviews have said the food was generally very good and the staff were very helpful - fantastic with the children and my experience always friendly. No negative comments with regards to either of these points. Our room was the same shape and size as our last visit and I found it to be perfectly acceptable. No complaints here. Well cleaned and maintained. It’s seems to me that the hotel can’t quite work out what it wants to be - high end family friendly resort or 5 star, luxury hotel with a price to match. To me these things are subtly different and it’s not currently quite hitting either target.
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Response from InsotelHotelGroup, Public Relations at Insotel Tarida Beach Sensatori Resort
Responded yesterday
Dear Active8, Thank you for your feedback. We are sorry to hear that you felt the Resort was average. We welcome all feedback and will pass onto the appropriate departments. We are delighted to learn that you liked our food, staff, room... We look forward to hopefully welcoming you back to TUI Sensatori Resort Ibiza. Best Regards Sara Public Relations
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PRICE RANGE
$273 - $735 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
insotel club tarida beach hotel cala tarida, insotel hotel cala tarida, insotel hotel tarida beach
LOCATION
SpainBalearic IslandsIbizaCala Tarida
NUMBER OF ROOMS
421
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