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Mercure Paris Sud Parc du Coudray

Traveler (101)
Room & Suite (25)
Dining (10)

About

#1 of 2 hotels in Le Coudray Montceaux
Location
Cleanliness
Service
Value
In magnificient 20 hectare gounds, combine leisure and work with 16 meeting rooms spread out over 1000 square metres. When it is time to relax, enjoy our fitness circuit in the woods, outdoor swimming pool, two tennis courts, shooting, archery, cycling and golf driving range. The outdoor pool is open from mid May to mid September.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
420Reviews
1Q+A
11Room tips
Traveler rating
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Popular mentions
Too much work going on at the hotel, highly disruptive. Reception staff not very friendly, unlike the bar staff. Room service intermittent, sometime I get a bottle of water but on most occasions not and on one day they removed all my towels and didn't replace.
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Review collected in partnership with Accorhotels.com
Response from MercureCoudray, General Manager at Mercure Paris Sud Parc du Coudray
Responded Feb 15, 2019
Dear Meander14603578696, Indeed, renovations are underway in our hotel. We have completed the renovation of our rooms, our restaurant and our promroom. Only one part of our reception hall remains under construction, this one being very soon finished. We are sorry for the gene caused by noise nuisances. Please be aware that we are doing everything possible to limit this inconvenience by focusing our work on day and week schedules only. We are sorry that our room service and our réception staff weren't up to your expectations.You can be sure that we are already working to correct these inconveniences. Thank you again for sharing your experience. We hope have the pleasure to welcome you again and regain your trust. Best Regards, Jean-Charles BOSC Directeur-Adjoint.
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We book this hotel for 2 nights but we got room with broken air con in summer and try to change the room but hotel said its fully booked until we check out. Hotel can call technician in morning but they can't guarantee that the air con can fixed Try to open the window but so many bugs get inside the room because of the garden Ask for a fan but hotel don't have anything Also if you check in google distance from hotel to paris is 44KM (which not like in the advertisement) The hotel is like in the middle of nowhere
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Response from MercureCoudray, General Manager at Mercure Paris Sud Parc du Coudray
Responded Jul 7, 2018
Dear Ferry_gowijaya10, Thank you very much for sharing your experience. We are sincerely sorry if the services ans the equipment wasn't up to your expectations. Please accept our excuses. For the location of the hotel we are at 35 minutes from Paris, by the A6. We hope welcome you again and regain your tust. Best Regards, Jean-Charles BOSC Directeur Adjoint
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I stayed for one night for a business trip and it was fine. The hotel and room were clean and the bed comfortable and the property was in a very quiet location, but I would say that this is more of a three-star hotel. The decor is dated and the service isn't quite what could be expected in a four-star hotel (glassware instead of plastic glasses, a properly stocked breakfast buffet, etc). The property is currently under renovation, so hopefully it will improve.
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Response from MercureCoudray, General Manager at Mercure Paris Sud Parc du Coudray
Responded Jun 29, 2018
Dear Giovanni M, Thank you very much for taking the time to share your experience. It's very important for us to have the feedback of our guest. We are happy that you enjoy the cleanliness and the very quiet location of our hotel. On the other hand, we are really disappointed that you thougt our hotel is a 3 stars hotel. We feature our sincerely apologize if the service was not up to your expectations. Indeed our hotel is gone be renovated to propose you a new atmosphere and a new design. We hope have the pleasure to welcome you again and regain your confidence. Best Regards, Jean-Charles BOSC Directeur Adjoint
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The hotel is perfectly between Versailles & Disneyland. We stayed here for 3 nights. They are currently renovating so there was a smell of paint in the hallways. The room was really clean and had a lot of space. The breakfast was really nice and a lot of choice. The food in the restaurant for dinner was simple but good. I would recommend the hotel for families because during the summer you have the pool, ping pong, tennis,...
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Response from MercureCoudray, General Manager at Mercure Paris Sud Parc du Coudray
Responded May 4, 2018
Dear Charlotte, Thank you very much for your comment after your stay. It's always a pleasure to receive positive feedback. We are delighted that you enjoyed the location, our breakfast and restaurant services, the property of your room and the space in it and our facilities. Our swimming pool will be open the 5th may 2018. Just for you to know, we have a new tree climbing in the parc of our hotel. Dont hesite to schedule a adventure stay. We hope have the pleasure to welcome you again, Best Regards, Jean-Charles BOSC
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Very good hotel, excellent staff in the bar / restaurant area, always helpful and polite. I have stayed there before and would recommend it if you like peace and quiet of an evening. Nice selection of wines in the bar and although the menu was a little limited the food is very good.
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Review collected in partnership with Accorhotels.com
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PRICE RANGE
$105 - $275 (Based on Average Rates for a Standard Room)
LOCATION
FranceIle-de-FranceEssonneLe Coudray Montceaux
NUMBER OF ROOMS
125
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