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New Otani Inn Tokyo

Cancelon$71*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$164*
$71*
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$104*
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New Otani Inn Tokyo
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497 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Reviewed 3 weeks ago via mobile

Very comfortable hotel. Reasonably priced Tokyo standard. Most impressive of all was the concierge desk. Exclusively manned by female staff all of whom were excellent and thorough. Every request and query was followed through diligently and answers delivered to the room! Special thank you to Mami

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Helpful?
Thank lfsmelbourne
Singapore, Singapore
Reviewed 4 weeks ago via mobile

Cramped, rough round the edges, awful breakfast buffet and not particularly welcoming. Will not stay again. Convenience and access to the subway is the ONLY thing it has going for it! I'd avoid it if you can.

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Thank ghanbg
Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

Located very near with osaki Station, this hotel can be easily access from JR lines. Even they have a small elevator to help you access 5 stairs if you brought heavy luggages. watson 24 hours just nearby, also subway and burger king if you just need grab a fast food. The room was small in my opinion, but they can...

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Thank elis700
Torrance, California
Reviewed April 10, 2017

Very close to train station, you will not wet to go to hotel from station. Room is very clean and cozy. Ammenity's are good as well. You could also find the shopping center under nice of hotel. You can also good restaurant nearby with reasonable price. Anywhere you want to go from here is so easy by train, runs every...

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Thank Kazuhiko U
Reviewed March 12, 2017 via mobile

If you're traveling on business to Tokyo, this is a great option; is not only affordable (for Tokyo standards...) but absolutely clean, cozy and comfortable. The restaurant has good options, for instance at breakfast they offer regular western meals, but also Japanese alternatives.

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1Thank MonBelE
Singapore, Singapore
Reviewed March 4, 2017

A big hotel - you can get lost. Lacks character and is in dire need of modernization and 'life'. Very expensive restaurants. Terribly disappointed with lack of flexibility of 'late check out' - were going to charge a half day rate if I checked out half an hour late. And DID charge a FULL day rate for checking in early...

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Thank GalaxyCricket
Hong Kong, China
Reviewed February 5, 2017

We stayed for one night in January 2017. The room was renovated and looked 80% like the photos provided by management (with only additional minor dents and scratches here and there). It's of a good size by Japanese standard -- at least we can open two 26-inch suitcases flat on the floor with still enough room to move around. The...

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Thank jaylowe
Hong Kong, China
Reviewed February 1, 2017 via mobile

Typical business hotel with good access to JR station, convenience store, Burger King downstairs. Only one station away from Shinagawa. Room is typical Japanese styled and comes with sumptuous buffet breakfast. Restaurants and bars are in the vicinity. Good for business stay.

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Thank 852NeverSleeps
Reviewed January 21, 2017 via mobile

Well, the location itself is quite nice. You can get to Shinjuku, Ginza in 15-20 min by train and the Inn is located just 2 min from North gate, East exit at Oosaki Station which is only about half an hour from Haneda Airport. It was my first stay at so-called bz inn and I stayed at New Otani Inn...

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2Thank Kelly Jubin L
Singapore, Singapore
Reviewed January 12, 2017 via mobile

Good Location, Good Hotel and Good food. The room is not too small but it was modern, clean and comfortable . They are fully equipped with toiletries which was rare in my experience touring Japan. It is very convenient as there is an accessible walk way at the 5th floor going to restaurant , garden, store and even the JR...

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1Thank Absolutely_Leez
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06/04/2017 06/05/2017
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Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Multilingual Staff

Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa 141-0032, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa > Shinagawa / Gotanda
Price Range: $85 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Otani Inn Tokyo 3*
Number of rooms: 412
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Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
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Questions & Answers

Here's what travelers have asked, with answers from New Otani Inn Tokyo staff and other travelers.
8 questions
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Singapore
over a year ago
Ann Arbor
over a year ago
Adelaide, Australia
over a year ago

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Questions? Get answers from New Otani Inn Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a different hotel!”
GalaxyCricket, Mar 4, 2017 | Read review
“choose 12th floor for a big room where you can move conveniently”
christinea329, Dec 22, 2016 | Read review
“our view was to the river area, not bad I suppose”
b4ikinkun, Aug 8, 2016 | Read review
“Rooms that face the canal are better.”
going_there_now, Oct 7, 2015 | Read review
“Higher floor better view.”
MGirls, Sep 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$71* /night
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AMOMA$164
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*Disclaimer
Prices are for 1 room, 2 adults
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