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New Otani Inn Tokyo

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New Otani Inn Tokyo
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471 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Good Location, Good Hotel and Good food. The room is not too small but it was modern, clean and comfortable . They are fully equipped with toiletries which was rare in my experience touring Japan. It is very convenient as there is an accessible walk way at the 5th floor going to restaurant , garden, store and even the JR...

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Helpful?
Thank Absolutely_Leez
Cebu City, Philippines
Reviewed 3 weeks ago

this hotel has a good location.. accessible to JR station,restaurant, convenience stores... the room not so big on the 5th floor , but on the 12th floor has. they have free wifi, their breakfast is good. fast service as well..their reservation staffs very courteous.

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Helpful?
Thank christine A
taipei
Reviewed 4 weeks ago

2nd time to stay in this hotel, and this time it was so much better because of the refurbished room. As a business traveller, I like that the room comes with amenities that are available without me asking. For example, the iron and iron stand, the hairdryer which is super critical and i typically rate a 4-5 star hotel low...

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Thank YitzHuang
Fujisawa, Japan
Reviewed November 30, 2016 via mobile

近くて遠い都心。 旧友との会が品川であり、振興著しい大崎に宿を取る。目黒川を背に意外と大変静かな立地。大崎の改札から徒歩3分のアクセスの良さがありがたい。忙しい品川に泊まるよりは、断然こちらだと思いました。 Osaki Station is at between Shinagawa and Gotanda.3 mins walking from Station Gate. the best place to stay for see around Meguro, Yebisu, Shibuya, Shinagawa. also close to New Tokyo Airport change the train just once on Shinagawa, though. The staff is friendly, calm, smart. You can stay clean room with a fumidifer. Perfect.

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1Thank ikasansai
Reviewed November 22, 2016 via mobile

I stayed in the hotel for two days while on a business trip. The best thing about it is that it's located right next to JR station. A bridge connects the plaza in front of the main hotel lobby to the train station. The room is equipped with everything one might need. Take a walk along the canal passing next...

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Thank aba777777
Reviewed November 21, 2016 via mobile

Been here with work for 2 nights. It's 25 min in a train from main Tokyo. Rooms are nice. Staff is great. Breakfast is owfully expensive but delicious!. Right out of the hotel there is a lovely square with many restaurants and supermarket you can get anything you need

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Thank Nir M
Da Nang, Vietnam
Reviewed October 14, 2016 via mobile

Not as convenient to Tokyo Station as I had hoped . We had to catch another train 4 stations away with our luggage - ended up being in the business area rather than the shopping area which was a little disappointing . The room however was clean and comfortable and the staff friendly and polite .

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1Thank Lavarna11
Larkhall, United Kingdom
Reviewed September 23, 2016

We were on a holiday to celebrate our wedding anniversary, due to a mix up we were booked into the wrong hotel. This hotel is in the middle of a business area of Tokyo and although it is close to the train station unless you can read and speak Japanese well this is not the hotel for you. This is...

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2Thank Jayne_Strang
Reviewed September 13, 2016

The hotel is at Osaki station of the JR Yamanote line with good connection to Haneda airport. The rooms are comfortable. The bathroom is small, but well equipped. The hotel has a direct entrance to a mall with several shops, and restaurants. I can recommned Kirin City Osaki pub and restaurant by the river for a meal or a drink....

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1Thank Maria D
London, United Kingdom
Reviewed August 31, 2016

Unfortunately I was only here one night, but would definitely return. The location is fantastic, rooms small but big enough with great shower products. Staff are very friendly and helpful, booking me a table at a fab restaurant in Ginza.

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Helpful?
Thank Nadica S
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Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms

Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa 141-0032, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa > Shinagawa / Gotanda
Price Range: $79 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Otani Inn Tokyo 3*
Number of rooms: 412
Reservation Options:
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Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
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Questions & Answers

Here's what travelers have asked, with answers from New Otani Inn Tokyo staff and other travelers.
8 questions
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Singapore
over a year ago
Ann Arbor
over a year ago
Adelaide, Australia
over a year ago

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Questions? Get answers from New Otani Inn Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose 12th floor for a big room where you can move conveniently”
 of 5 bubbles christinea329, 3 weeks ago | Read review
“our view was to the river area, not bad I suppose”
 of 5 bubbles b4ikinkun, Aug 8, 2016 | Read review
“Rooms that face the canal are better.”
 of 5 bubbles going_there_now, Oct 7, 2015 | Read review
“Higher floor better view.”
 of 5 bubbles MGirls, Sep 21, 2015 | Read review
“Ask for room at back, overlooking river”
 of 5 bubbles Syrup1971, Mar 21, 2015 | Read review
5 of 5
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