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New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa 141-0032, Tokyo Prefecture
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404 Reviews from our TripAdvisor Community

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Mebourne, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

On entry, the hotel didn't look like much, but was pleasantly surprised at how nice the room was. It'd everything a traveler would need in the room. Its located 5 minutes from the Osaki Station on the JR line, using the overhead bridges, a shopping centre adjacent to the hotel, as well as a Lawson 24h mart, just outside the... More 

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Thank kt_3168
Australia
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were really disappointed by this hotel. We were in the Garden Tower, and it was old, dull and tatty. It also had a low 'bunker' feel when in the room, with the windows and lintel being too low to stand and look out of. A bit of a hike to the restaurant for breakfast, which again was poor by... More 

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Thank Yggdrasil98
Bunbury, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We were told by our travel agent that this was a 4 star hotel. It's in the middle of no where, dented doors as you walk down the corridor to your room. Room had hair on the bed, crushed peanuts on the floor, filthy seat next to the bed and bra strap on the floor. A bunch of school kids... More 

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Thank Sam S

Travelers are raving about these Shinagawa hotels

Birmingham, United Kingdom
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

It's a real shame as the hotel is in an excellent location to the station (Ohsaki) and rooms are fairly sized for the price paid... However it's certainly not up to the standards of the New Otani chain ... Made non smoking room request to the hotel and after checking in was given 13th floor room only to find it... More 

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1 Thank Simon L
Western Australia
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 30, 2015

Room small and business hotel. Price bit higher. Had 30% off for 2 nights which made rate = values So I have stayed. Good old hotel and location. I will stay again if the rate = values. No business centre or any lounge area. Everything simple and not fancy at all. Few restaurants and supermarket around the hotel.

Helpful?
Thank Marky M
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 24, 2015 via mobile

this type of extra large and all inclusive hotel is becoming rare in the big cities. it still keeps the classic look of hotel in the 50s or 60s. what i like most is a team of uniformed staff who stand by at the lobby to serve you (seem to be to many of them especially at the check in... More 

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Thank Pop P
dublin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 14, 2015

Agree with all other comments about location and proximity to restaurants and train. As I am a light sleeper, I specifically asked for a quiet room, and was placed right beside the elevator lobby. Not impressed!

Helpful?
1 Thank baxsho
Klang
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 12, 2015

The hotel is located just 200m from Osaki station, which is one station away from Shinagawa. The room I stayed was single room with super single bed. The bed was soft but didn't give me any back ache though. Breakfast was good with variety of western and Japanese food. However, the price they charged during my stay was quite pricy.

Helpful?
Thank kt_malaysia
Dublin, Ireland
2 reviews
4 of 5 stars Reviewed November 3, 2015

Really nice hotel, friendly staff and superb location just next to Oasaki station allowing you to easily catch the JR line to most of the tourist spots in the city. Free wifi in all the guestrooms from what I could see. Also a newspaper was left under my door each morning, nice touch!

Helpful?
Thank DavidW1989
Muscat, Oman
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 2, 2015

We stayed here for 2 nights because of its proximity to the station and its location in general. There is a big mall just next door with a supermarket and a lot of eating joints.It is a very short walk from the Osaki station on the Yammanote line. it is also part of the Otani chain so it looked well... More 

Helpful?
Thank aaw2602
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Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
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