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APA Hotel Asakusabashi Ekikita

Traveler (72)
Room & Suite (27)
Videos (7)

About

#72 of 183 hotels in Taito
Location
Cleanliness
Service
Value
If you’re looking for a hotel in Taito, look no further than APA Hotel Asakusabashi Ekikita. For those interested in checking out popular landmarks while visiting Taito, APA Hotel Asakusabashi Ekikita is located a short distance from Hozomon (1.0 mi) and Toshogu Shrine (1.4 mi). As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk, newspaper, and baggage storage while staying at APA Hotel Asakusabashi Ekikita. In addition, APA Hotel Asakusabashi Ekikita offers breakfast, which will help make your Taito trip additionally gratifying. And, as an added convenience, there is parking available to guests. While in Taito be sure to experience local ramen favorites at Ichiran, Atre Ueno Yamashitaguchi, Ramentei, or Ramen Yoroiya. Taito is also known for some great gardens, including Kyu Iwasaki-tei Teien, Demboin Temple Garden, and Ueno Tosho-gu Botanen, which are not too far from APA Hotel Asakusabashi Ekikita. The staff at APA Hotel Asakusabashi Ekikita looks forward to serving you during your upcoming visit.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast Available
Dry Cleaning
Multilingual Staff
Non-smoking hotel
Public Wifi
Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:Web special rate

Location

Full view
Neighborhood
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
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Popular mentions
My husband and I stayed at APA hotel as part of our Honeymoon. We knew it was a budget hotel and not always the most ideal for a honeymoon! However, the room was everything we needed in a base hotel. First of all the staff are friendly, and understanding. Our room was quite small which was to be expected in Tokyo but it had all the amenities that you could need and even had a little half tub bath! I would definitely ask for extra pillows as the one provided is like a gym mat. We had breakfast included which was a soup, egg & sausages and Rice or bread with refillable juices, this set us up for the day quite nicely. The reason I am giving this four stars is because of the location, the hotel is a 3 min walk to Asakusa Line which was ideal. We liked our stay here and would recommend this hotel!
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Response from Adventure807122, マネージャー at APA Hotel Asakusabashi Ekikita
Responded Apr 10, 2019
Dear guests, Thanks for leaving us such a wonderful review. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
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Hotel's Favorite
Perfect Tokyo hotel with at 11m2 standard room with everything - typical Japanese. Clean rooms and areas, great service minded and helpful staff. The breakfast is served in an "integrated" restaurant and can be booked with the room. Convenient location for doing Tokyo in a short time. Located close to the Asakusa line which is very convenient for transport to from airports.
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Response from Adventure807122, フロント オフィス マネージャー at APA Hotel Asakusabashi Ekikita
Responded Oct 4, 2018
Greeting from APA HOTEL <Asakusabashi-Ekikita> Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We are looking forward to welcoming you soon again.
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I have been traveling to Japan since 2009. September 2018 was my 8th trip to Japan overall, 3rd with my wife. We have visited Hokkaido (9 day road trip) all the way down as south as Fukuoka, I love Japan for its culture, traditional, art, food and people. My wife and I both learned basic Japanese to better communicate with people during this trip. We try to be the kind of people that blend in and become invisible, and try to respect how things are done in Japan. This hotel was the very worst experience in travel not only in Japan but of all my travels in Asia and Europe. APA simply does not welcome you, especially if you’re not caucasian. I DO NOT play the race card ever, but I have lived in Asia for the past 10 years, and having traveled extensively globally, it’s obvious to me when someone is treating you badly based solely on your appearance... The hotel obviously make small margins and relies on sheer volume and turnover to make money. This is a hotel sees hundreds of new people every single day, and they rely on first time visitors to Japan who can’t tell how rude and impolite the Japanese at the front desk are compared to how the average Japanese person behaves. If you want to understand their corporate motto, their CEO deliberately trolls mainland Chinese guest by denying Japanese aggressions during the war. I can't post links here, but you can google "APA CEO China protest". I’m not taking sides, I’m American...but clearly the hotel clearly is not fully welcoming to guests from certain places. For this trip we had a 3 week stay in Japan, starting with 5 days in Tokyo. Because of this length we tried to save money on hotels, hence the reason why we stayed at APA for the first time ever, instead of somewhere a bit more upscale. BIG MISTAKE. - I reserved ~4 months in advanced my stay at APA. Wife and I arrived around midnight to hotel, straight from a flight from Seoul (spent 4 days there before arriving in Tokyo). - We go through check in process. Register and pay for the room. Then desk clerk sees a problem and calls over night manager. Night manager explains to me it’s my fault he cancelled my reservation because he emailed me for confirmation the week prior and I did not respond. He shows me print outs of the emails as proof. I explain that I was on vacation, just in Seoul, so I didn't check email. I also explain that my credit card was on file with b_____ dot com which has a policy whereby I pay full cost if no show. I ask him why not call me? He said he did, at 900PM. I said, yes at 900PM I was on an airplane from Seoul. Why didn’t you call me earlier this week if you couldn’t reach me by email? He basically repeated it was my fault. He offers no solution here so I am forced to call b_____ dot com, and only after speaking with them, and then them speaking to the hotel, did the night manager arrange for another reservation for us, at one of their sister hotels nearby. - During this process, the manager openly mocks me and talks down to me. He clearly does not believe he is wrong for what he did, and he is doing no wrong by treating us as a nuisance. We just arrive, very late, very tired, with no where to go, after he cancels our room which has a credit card guarantee...... Obviously I’ve never been treated this way by anyone, in any country, in any hotel in the world. I asked the desk clerk if the manger was really Japanese, and if this was Japanese hospitality. The desk clerk just keeps his eyes down and says nothing. I’ve never met a Japanese person who was so openly hostile to me in all my travels to Japan. - Finally around 2:00AM, a re-booking at a nearby hotel is done, and a taxi comes. I asked the reception to pay for it out of courtesy. They refused. The ride will cost less than 1000 yen (10 USD) but I insist they pay out of principle. They again refused. I asked them to call B_______ dot com again. The manager LAUGHS, and says WHY? The front desk man however helps me out. B______dot com apologizes to me, tell me it’s not worth the hassle, and that they would reimburse me if I kept the receipt (see screenshot below). I’ve uploaded the manager's business card for you so you can avoid this guy if you ever stay at the hotel. Awful human being. By the way, he never once apologized, and he didn't say anything as we left, not even goodbye. - Around 2:45 AM, we finally leave the hotel and arrive at the sister location about 5 minutes away by taxi. We check in and go to our rooms thinking the horror show is over. NOT YET! My wife showers and I sit on the bed and open the window because despite booking a non-smoking room, someone has obviously been smoking in the room. Then a screw falls out of the window and I can’t close it after realizing food smells are coming into the room. I call the receptionist to come up to help close the window because the guy next door is pounding on the wall because I'm making too much noise trying to close the window. When the receptionist arrives, I tell her the room smells. She tells me if I want to change rooms I’d have to come down before 10:00 AM to do so. By the way, It’s 5:00 AM before I finally sleep. - So I go to sleep, walk up at 9:30, take down all our luggage (5 suitcases) to the lobby, hand over my key card and the receptionist says, “where’s the other one”? I left it in the room in my sleepy haze. She insists that I go up to the room and retrieve the plastic key card I forgot in the room, which I do, because I simply want a clean room and to sleep for a little while more. She assigns me a new room, I take the elevator up to new room, but its 10:00AM and the new room has just been vacated and is not cleaned yet. So I spend the next 20 minutes or so waiting in the lobby with my luggage, half asleep super tired while they find me a room. After 10 minutes they find another room, on another floor and finally, we get some peace and quiet. - Of course very unhappy, I again call B_________ dot com and complain. They tell me they are really sorry and they would refund 20% of my stay cost because how I’ve been treated. - Still I am so unhappy I look up other rooms in the city because I do not want to stay at APA, but trying to book a room for 4 nights in Tokyo last minute is really hard in terms of cost, and in the end, we were simply not willing to pay an extra 1000 USD on top just to avoid APA. This was a mistake, because it really ruined the first few days of our trip. I should have just eaten the cost and booked another hotel no matter the cost. If you doubt any of what I’ve written, feel free to message me and I can send you any/any message, receipts, and or bookings. But honestly speaking, I’ve just spent the last 60 minutes writing this review simply because APA shouldn’t get away with treating people this badly. I want you to know please do not stay here for your own benefit especially if you are Asian in appearance. I admit APA is relatively cheap for Tokyo, is usually located next to a subway, and is clean, but likely they will be racist/rude to you if you’re not the correct ethnicity, the rooms are tiny for Japan, and generally speaking, you can do much better somewhere else. One note, it's also really disturbing to me the cleaning staff is 90% non Japanese immigrants/migrant workers on short term visas. I'm sure APA is exploiting short term work visas to profit off migrants who get paid super low wages to do the hardest jobs. To summarize: don’t stay at APA if you have a choice, or can afford a more upscale hotel. Don’t support this company, there are others who will treat you with genuine JAPANESE hospitality. You will have a much happier time in Tokyo if you stay elsewhere. LAST THING: Just take this little test for APA. Go to any hotel booking site including here on trip advisor, look up open rooms for TODAY for Tokyo. You’ll find that generally speaking the only hotels with available rooms are APA branded. Local people obviously know they are awful and that is why they have vacancies while every other hotel is fully booked.
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Response from Adventure807122, マネージャー at APA Hotel Asakusabashi Ekikita
Responded Dec 16, 2018
Thank you for staying with us this time. Despite having made a reservation, we apologize for any inconvenience caused by having you stay at another hotel. However, at APA Hotel there is never a different response to a specific country or customer, and even this time it is the same. Please be appreciated. Thank you for posting this time.
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asakusabashi is not really ideal station for tourist since it only have one train line and definitely unsuitable to bring big luggage around. But the neighbourhood is not really that bad with souvenir shop and restaurant around. The hotel is bit far from station but still in comfortable distance. They have everything you need but remind u that its more of business hotel. Not really good for family with children because of the small Japanese standard room. The pillow is flat. The bathroom door is foggy glass window. I keep worrying whether the person outside could see me sitting down on the toilet. The toothbrush was one of the best though. They have really weird regulation of only providing water bottle on the second day. I tried to ask one in my first day staying there and they told me to pay for it. There are really cute cafe downstairs that also provide set of meal for breakfast for around 950yen without reservation. And also convenience store just next door.
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Response from Adventure807122, フロント オフィス マネージャー at APA Hotel Asakusabashi Ekikita
Responded Nov 7, 2018
Thank you for staying with us here APA Hotel Asakusabashi-Ekikita and your kind review. We look forward to welcoming you back soon.
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The hotel was only 1 train ride away from Narita to Asakusabashi Station. It was easy to get to our points of interest Asakusa, Akihabara and Shinjuku (all of which were just 1 train ride away, no transfers). The room was indeed small and so was the bath, but since we were out most of the time, I didn't mind. Complimentary water is replenished almost every day (except on the 4th day). The shampoo, conditioner and body wash were in big Shiseido bottles. You get a choice of what time you want the room cleaned, could be 10am, 11am, 12nn or 1pm. Check out was a breeze since we just put our card keys in the machine and we were done (There was nobody at the reception area when we checked out at 5:00 am to catch our flight). We didn't bother to take breakfast at the attached restaurant Very Berry Soup as there were other, more interesting places to eat just outside the hotel. A Family Mart is just a couple of doors away and two 7-11 stores were just a block away. After coming from very crowded and touristy areas, the quietness of the neighborhood was a very welcome change. The only downside we experienced is that when they say check-in is at 3pm, they really mean 3pm. We arrived at 9am and had to wait 6 hours to be able to get in the room even if it meant snoring at the lobby after a long-haul flight.
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Response from アパホテル浅草橋駅北, Front desk : Tadaura at APA Hotel Asakusabashi Ekikita
Responded Sep 1, 2018
Thank you for taking time to write a valuable review. We look forward to serve you next time.
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PRICE RANGE
$52 - $136 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoTaitoUeno, Asakusa
NUMBER OF ROOMS
161
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