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Ueno Terminal Hotel

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71 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Reviewed October 16, 2016 via mobile

A nice and clean hotel with very good location. It is not considered small, taking into consideration that this is Tokyo. Standard size. Staff was very friendly and helpful too. Will come back and stay again.

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Helpful?
Thank Constance T
mihoimoto, フロント オフィス マネージャー at Ueno Terminal Hotel, responded to this review

Mr or Ms. Constance Thank you for the great review. I appriciate that you understand the room size issues in Tokyo. And I am so happy to hear that you enjoyed the time in our hotel. We are looking forward to seeing you again.

New York City, New York
Reviewed August 11, 2016

This wonderful hotel is located in perfect area in Tokyo and you are close to all the popular tourist attractions in the city (Super close to subway station). Staffs are very friendly and incredibly helpful. There are two restaurants in the hotel. The one is called Pronto, and you can have one of the best Pasta in the city area....

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Helpful?
Thank w0rldtraveller27
mihoimoto, フロント オフィス マネージャー at Ueno Terminal Hotel, responded to this review

Thank you for the great review. We are so happy to hear that especially you enjoyed our Japanese restaurant downstair. We are very proud of we have serious authentic Japanese restaurant in our fasillity. Please come back again. We are looking forward to seeing you again soon.

New York City, New York
Reviewed March 30, 2016

What a wonderful 3 night stay at the Ueno Terminal Hotel. Just steps away from the public transport to get you anywhere you'd want to be. Tons of shopping and food all around! The hotel staff was incredible! Above and Beyond in customer service. The location is ideal as a base. The accommodation are cute and cozy! The hotel offers...

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Helpful?
Thank Eric C
New York City, New York
Reviewed March 29, 2016 via mobile

I had a wonderful 3 night stay here. Less than a block away from the subway, it's a perfect home base for an active sight seeing trip. The staff were fantastic and accommodating going above and beyond to help. Restaurant downstairs is fantastic- I loved the bento box. There is also a nice café attached with coffee and pastries. Japanese...

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Helpful?
Thank John S
Hong Kong
Reviewed January 16, 2016

This hotel was advertised as a 3 star hotel according to my travel agent... well, except the location (convenient in regards with Ueno) and the helpful staff, the rest was disappointing. Very small room, even by Japanese standards. The kind where, if you have a case that needs to be open to have access to your stuff, well, your case...

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Helpful?
Thank PeterHongKong
mihoimoto, 広報担当マネージャー at Ueno Terminal Hotel, responded to this review

Dear, Mr. Peter I am afraid that you couldn't enjoy staying with us. We apoligize for any inconvinience caused your stay. We usually checking the room for clean and smell, but we will re-check them. And we also consider Western breakfast menu. Thank you for your review. We appriciate your advice.

New York City, New York
Reviewed January 12, 2016

Location: Absolutely fantastic. You can get to Ueno station in minutes, which means easy access to multiple train lines, including to Narita airport. The Ueno area is top-notch for shopping, sightseeing, and eating. The streets directly around the hotel are pleasant and quiet, with a 24 hour convenience store just one block away. Service: The people at the front desk...

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Helpful?
Thank Rachel M
mihoimoto, 広報担当マネージャー at Ueno Terminal Hotel, responded to this review

Dear, Ms. Rachel. Thank you for staying our hotel. Sorry about the smell from bathroom, as you mentioned we really care about clean the room, it must be drain pipe. We will check them shortly and fix the problem as soon as possible. Please come back again.

Singapore, Singapore
Reviewed December 20, 2015

This hotel is about 10 minutes away from the Ueno JR station in Tokyo area. The hotel is aging by the day but it does not imply a poorly maintain facility. Some areas of the wallpaper is peeling but would not constitute any alarm. It is very near to food outlets around the hotel as well a the Ameyoko Shopping...

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Helpful?
Thank omega123
mihoimoto, 広報担当マネージャー at Ueno Terminal Hotel, responded to this review

Mr or Ms Omega, thank you for staying with us. We have to admit that our building is old. But I have to mention that our hotel started from Ryokan and this year is 100 Years anniversary. We never had accident and runs hotel 24 hours 365 days 100 Year. We are doing renovation maintenance little by little there and...

New York City, New York
Reviewed November 23, 2015

The location is incredibly close to Ueno station (2 minute walk), which makes it very convenient from Narita on the Keisei train. You are also right near a lot of shopping in Ueno (Ameyoko, Yodobashi Camera, Yamashiroya Toy Store) and right near Ueno Park, which is nice for a walk and to see the museums. You are also about a...

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1Thank Stan Y
mihoimoto, 広報担当マネージャー at Ueno Terminal Hotel, responded to this review

Mr or Ms Stan thank you for staying with us. We are really glad that you enjoyed staying with us. We have authentic Japanese restaurant basement which has rare Japanese champion Mezawa beef and fresh Fish direct from Tukiji Market. Please come back again. Thank you again and looking forward to seeing you soon.

Orlando, Florida
Reviewed November 10, 2015 via mobile

The hotel is pretty close to Ueno JR station. If you get the Asakusa exit, turn slightly to the left and cross the big avenue. If you cross another ave again to reach the other side of the street, you're going to pass a small street on your right, and will turn right in the second street. Then keep going...

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Helpful?
Thank AleBe78
mihoimoto, 広報担当マネージャー at Ueno Terminal Hotel, responded to this review

Dear, Mr or Ms NewinOrlando Thank you for staying with us.. Ueno area is little bit of confusing because of Highway and many exit. People easily get lost. Our Hotel is very close to subway Station if you use subway Exit #3, just 3 blocks from there. and Thank you had breakfast with us, also same place turn to the...

Winnipeg, Canada
Reviewed October 20, 2015

I had a 20 hrs layover in Tokyo with airport transfer from Haneda to Narita. I chose this hotel because of it's proximity to Ueno Keisei Line station and it was cheap. Initially I had a hard time locating the hotel (I arrived at night) but I asked directions from the locals (were very helpful). I informed the hotel for...

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Helpful?
Thank Yrly_trvlr
mihoimoto, 広報担当マネージャー at Ueno Terminal Hotel, responded to this review

Thank you for stop by with us. And Your advise about English display especially for the airconditoner would be very helpful. I will make it as soon as possible. Please come back to us again for your next travel to Tokyo.

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Staying in Ueno, Asakusa

Neighborhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
After a long journey, sometimes all you want to do is go straight to your hotel and relax. If what you desire is a hotel that is in the city but yet is easily accessible from Tokyo's inconvenient Narita Airport, look no further. Ueno Terminal Hotel is only a three minute walk from JR Ueno Station. Its ideal location makes it perfect for pursuing business or serious sightseeing. In the vicinity is a host of famous historical sites. For those seeking some excellent after-dinner drinks in a Tokyo Metropolitan atmosphere, this is indeed a welcoming area. You can dine inside the hotel, at the Japanese Restaurant Suisha Honten, or enjoy light snacks, coffee and drinks Beer and Pizza and past at Pronto. Meeting room and Party room is also available. Wifi for whole building. ... more   less 

Additional Information about Ueno Terminal Hotel

Address: 2-21-11 Higashi-Ueno, Taito 110-0015, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: $63 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ueno Terminal Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Ueno Terminal Hotel Tokyo, Japan
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Questions & Answers

Questions? Get answers from Ueno Terminal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very pleasant place to stay, away from the main street so less noisy and 5 min walk to ueno station, keisei ueno station and ameyoko street.”
 of 5 bubbles AkramAli, Apr 4, 2014 | Read review
“The Hello Kitty room is absolutely adorable if you have kids or fans”
 of 5 bubbles RDTguitar, Apr 1, 2014 | Read review
“If you can read some Japanese, book at "jalan.net" which offers 50~30%off rooms”
 of 5 bubbles Kwong930, Nov 1, 2013 | Read review
“Top floor rooms are good.”
 of 5 bubbles ArghyaKolkata, May 12, 2013 | Read review
“Two person rooms have a kettle, single rooms do not. The best room is 603! Enjoy your stay!”
 of 5 bubbles KathyG882, Apr 18, 2013 | Read review
5 of 5
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