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HOTEL MYSTAYS Ueno East

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Traveler (30)
Room & Suite (295)
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Overview
Hotel website
E-mail hotel
5-5-6 Higashi Ueno, Taito 110-0015 Tokyo Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Multilingual Staff
3 Star accommodation
Additional information
Visit Hotel Website
Offers from HOTEL MYSTAYS Ueno East
Special Offer: Best Price Guarantee
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Rooms
Nov 4Nov 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (104)
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Traveler rating
13
27
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3
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LanguageEnglish
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13
27
9
3
0
Show reviews that mention
All reviews inaricho station bidet functions pyjamas provided hotel offers comfortable bed western food reception desk quiet area minute walk recommend this hotel stayed here for nights ginza line walking distance nice hotel small room convenient location free wifi
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1 - 5 of 52 reviews
Reviewed 1 week ago via mobile

On the positive side the location is reasonable and a short 3-7min walk to Inaricho or Ueno. The prices are reasonable too. The premise is clean. However, WiFi was poor and intermittent and it was impossible to have calls over WiFi reliably and even web...More

Thank p b
Response from Passport809586, Reception at HOTEL MYSTAYS Ueno EastResponded 1 week ago

Dear guest, Thank you very much for staying with us. Also thank you for taking the time to share your feedback. However, we are sorry for the inconvenience about our WiFi. It is feedback like this that we learn from and use to improve. We...More

Hotel's Favorite
Reviewed June 5, 2018 via mobile

We spent again one week at this nice hotel and we weren't dissapointed. It was perfectly located in order to enjoy the Sanja matsuri at Asakusa and board the shinkasen (we did day trips to Sendai and Hakodate). The neighbourhood is still calm and pleasant...More

1  Thank moken1
Response from 上野イースト, Receptionist at HOTEL MYSTAYS Ueno EastResponded June 7, 2018

Dear guest, Thank you very much for staying with us. We are thankful for your generous feedback and delighted to hear you had an enjoyable stay. Our hotel staff will continue to strive to provide the best services for our guests. We hope to serve...More

Reviewed July 13, 2018

Having stayed at other Mystays Hotels in Japan before, we were looking forward to this one. However, we were quite disappointment. The room we had was really small, even for Tokyo standards and in a miserable state of repair. Our window did apparently face a...More

1  Thank kr0elle
Response from 上野イースト, マネージャー at HOTEL MYSTAYS Ueno EastResponded July 17, 2018

Dear Guest, Thank you for staying at HOTEL MYSTAYS Ueno East, and taking the time to provide us with your comments. We are sorry to learn that overall you were not able to have a satisfactory hotel experience during your stay with us. And we...More

Reviewed June 18, 2018

Good hotel. Good location not far from Ueno station. Friendly staff. Maid service every day, clean sheets and towels changed daily. Slippers and pyjamas provided. Small room, ok if you do not have much luggage. Standard room would be better if you have more luggage....More

1  Thank sue_hetherington
Response from 上野イースト, Receptionist at HOTEL MYSTAYS Ueno EastResponded June 20, 2018

Dear guest, Thank you very much for staying with us. We are glad to hear that you enjoyed a comfortable stay at our hotel. Your warm remarks are sincerely appreciated and further encourage the exceptional service and quality at our hotel. Our staff hopes that...More

Reviewed June 17, 2018 via mobile

THANK YOU SO MUCH!! Hotel staff Chuichi and Chan went above and beyond to help us - late at night, in our pyjamas in the hotel lobby, desperately looking for our 6 year old daughter's lifelong teddy bear, the night before leaving for an extended...More

1  Thank JT 'n' M
Response from 上野イースト, Recedptionist at HOTEL MYSTAYS Ueno EastResponded June 18, 2018

Dear guest, Thank you very much for choosing our hotel. First, we are terribly sorry for the inconvenience about your precious teddy bear. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
$64 - $269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
$64 - $269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Photos
Traveler (30)
Room & Suite (295)
Dining (24)
Amenities (6)
Nearby
Ueno, Asakusa
Traces of the history and culture of the Edo (old
Tokyo) era remain vividly in Ueno and Asakusa.
Spacious Ueno Park is a great place to relax and visit
a variety of different museums and galleries. At
Ameyoko which starts in front of Ueno station, the
grocery stores and clothing shops are crammed
alongside fishmongers. It gets particularly busy at
the end of the year, when many people go on shopping
...More
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Questions & Answers
Ask a question
J0sc81
January 9, 2018|
Answer
Response from Passport809586 | Property representative |
Thank you for your question. We are sorry, we do not have that service. But you can send by shipping company(Yamato). Sincerely,
0
Votes
Google Translation
JMc12394
August 15, 2017|
Answer
Response from Natalie P | Reviewed this property |
I wouldn't have thought so no, but I didn't ask, might be worth contacting the hotel
0
Votes
Jacqueline D
September 6, 2016|
AnswerShow all 4 answers
Response from Richard B | Reviewed this property |
My wife and I stayed at the hotel for 5 nights in February. We are in our 70's, I am 6'1", and we had no problem with the length of our bed. We would have preferred a wider bed that was out from the wall, but we could... More
1
Vote
Room Tips
"standard double room is best suited to solo travler or couple who travel with minimal luggage"
H1599KLsandrac
Apr 6, 2017
Read review
"Check room size before booking."
666SM666
Nov 23, 2016
Read review
"Twin rooms are large and very good value."
Australiafrancophile
Nov 9, 2016
Read review
"Westerns better select "Superior" rooms for the space available!"
SilkDragonfly
Jul 30, 2016
Read review
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