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HOTEL MYSTAYS Ueno East

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Traveler (26)
Room & Suite (295)
Dining (24)
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Overview
  • Excellent23%
  • Very good51%
  • Average22%
  • Poor3%
  • Terrible1%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
Dry Cleaning
3 Star Hotel
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)
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Traveler rating
11
26
8
1
0
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LanguageEnglish
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11
26
8
1
0
Show reviews that mention
All reviewsinaricho stationbidet functionsstandard queenhotel offerscomfortable bedstayed herewestern foodquiet areaminute walkrecommend this hotelginza linethe hotel staffone nightconvenient locationfree wifiwalking distancenarita airport
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1 - 5 of 46 reviews
Reviewed 2 weeks ago via mobile

The little hotel is tucked into a residential side street away from crowds in the otherwise busy Ueno. We chose this hotel because it was affordable & seemed quite close to the major train station of JR Ueno, but it was a good 20 minute...More

1  Thank MrsDel2014
Response from 上野イースト, Receptionist at HOTEL MYSTAYS Ueno EastResponded 2 weeks ago

Dear guest, Thank you very much for staying with us. In addition to Ueno station, there is Inaricho station (Subway Ginza line) and it takes 3min from our hotel. However, as you mentioned, there are plenty of restaurants and bars around Ueno station, and it...More

Reviewed 4 weeks ago via mobile

We stayed for 4 days in this hotel. I had read previous reviews and they were not bad. But frankly, I only liked the location: it’s near some tourists attraction (walking distance ) and near JR. you can go anywhere with JR from here. But...More

Thank CulpritAndJury
Response from 上野イースト, Reception at HOTEL MYSTAYS Ueno EastResponded 4 weeks ago

Dear guest, Thank you very much for staying with us. However, we are sorry for that you could not satisfied with our room. We keep tryng to give our customers more high quality service to make up for it. So we hope to seeing you...More

Reviewed 5 weeks ago

Similar to my review of our accommodation in Hiroshima, this hotel, although had tiny rooms, yet again just doesn't have the capacity for all its residents at breakfast time. I'm well aware that space is a premium in Tokyo, but surely hotels need to think...More

Thank Hoppy22
Response from 上野イースト, Reception at HOTEL MYSTAYS Ueno EastResponded 4 weeks ago

Dear guest, Thank you very much for your staying with us. Thank you so much for your feedback and it will be used to improve our hotel's operations. If you have any opportunity to visit Ueno area, hopefully, you will choose our hotel again. We...More

Reviewed April 17, 2018

Was bounced into booking a hotel after a problem with my Airbnb and instantly regretted it. Tokyo's expensive but this chain hotel is a relatively good price but still twice my more spacious airbnb. The rooms are tiny and there was seemed to be an...More

Thank Eusebio
Response from 上野イースト, マネージャー at HOTEL MYSTAYS Ueno EastResponded 4 weeks ago

Dear Guest, Thank you for staying at HOTEL MYSTAYS Ueno East, and for sharing your review on your stay with us. It was very unfortunate that our accommodation and facility were not quite up to your expectation. Regarding the room size, some could be a...More

Reviewed March 27, 2018 via mobile

Hotel Mystays Ueno East is located in a quiet area not too far from Ueno station. The entrance and lobby is nice and welcoming with those seating area. Checkin was fast and welcoming. Room was a bit small and too dark for my taste- but...More

Thank Andro77
Response from 上野イースト, Reception at HOTEL MYSTAYS Ueno EastResponded April 6, 2018

Dear guest, Thank you very much for your reservation. We appreciate you taking the time to write to us. Our hotel staff will continue to strive to provide the best services for our guests. We are looking forward to seeing you again. Sincerely, HOTEL MYSTAYS...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
$58 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
$58 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveler (26)
Room & Suite (295)
Dining (24)
Amenities (6)
Nearby
Ueno, Asakusa
Traces of the history and culture of the Edo (old
Tokyo) era remain vividly in Ueno and Asakusa.
Spacious Ueno Park is a great place to relax and visit
a variety of different museums and galleries. At
Ameyoko which starts in front of Ueno station, the
grocery stores and clothing shops are crammed
alongside fishmongers. It gets particularly busy at
the end of the year, when many people go on shopping
...More
Questions & Answers
Ask a question
J0sc81
January 9, 2018|
Answer
Response from 上野イースト | Property representative |
Thank you for your question. We are sorry, we do not have that service. But you can send by shipping company(Yamato). Sincerely,
0
Votes
Google Translation
JMc12394
August 15, 2017|
Answer
Response from Natalie P | Reviewed this property |
I wouldn't have thought so no, but I didn't ask, might be worth contacting the hotel
0
Votes
Jacqueline D
September 6, 2016|
AnswerShow all 4 answers
Response from Richard B | Reviewed this property |
My wife and I stayed at the hotel for 5 nights in February. We are in our 70's, I am 6'1", and we had no problem with the length of our bed. We would have preferred a wider bed that was out from the wall, but we could... More
1
Vote
Room Tips
"standard double room is best suited to solo travler or couple who travel with minimal luggage"
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"Check room size before booking."
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"Twin rooms are large and very good value."
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"Westerns better select "Superior" rooms for the space available!"
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