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Ueno Touganeya Hotel

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409 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Surrey
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms very small, especially if you have large cases, but as we were only staying 2 nights it was not a major problem. Non-smoking room was clean, had a reasonably comfortable double bed, controllable air conditioning (slightly odd smell), free Wi-Fi (variable strength within room), fridge, small plate for heating a pot of water for drinks (coffee & tea available... More 

Helpful?
Thank suttonteacher
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest(s), Thank you very much for staying at our hotel during your visits in Japan and we were glad to be part of your travel. All rooms are different size and affordable to travelers who don't want to break their banks in ac commendations. In addition, all rooms are smoking prohibited and have all the basic amenities. The bed... More 

Macau
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The location is just excellent, 1 min walk to Ueno station, and 5 mins walk to the busy Ameyoko area where you can find lots of restaurants and shops. Restaurants open till late. And there is Lawson just around the corner. Although the rooms are very small, they are clean and comfortable, with all necessary amenities. The hotel's design is... More 

Helpful?
Thank Maarrita
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest(s), Thank you very much for staying at Ueno Touganeya Hotel. There are many different restaurants and shopping hot spots in Ameyoko area in Ueno. Although our rooms are small, we have tried our best to maintain our hotel rooms at clean and comfortable conditions and provided all the amenities to meet our guests needs. Our hotel staff has... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed August 20, 2016

Loved the staff here. They were very friendly and tried very hard to communicate in english with us. The room was small but very clean. Very close to Ueno station which was perfect for us. Many good Izakaya nearby.

Helpful?
Thank David M
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest(s), Thank you very much for staying at Ueno Touganeya hotel near Ueno station, which is very convenient to travel in Tokyo. Our staff has been known friendly with a great smile always. Every guest is very important to us and we absolutely try our best to communicate and meet our guests needs in any different language. We are... More 

Hong Kong
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 1, 2016

We stayed four nights at this hotel. It's not difficult to find the hotel at all, as we downloaded the map and instructions from the hotel's website. It takes only 3 to 5 minutes to walk to Ueno subway station or JR station. The hotel is old, but well maintained. The room is small, but clean and tidy. The staff... More 

Helpful?
Thank John_Tsang
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guest, Thank you very much for staying with us during your stay in Japan. It is our pleasure to have you in our hotel. Our hotel situates at a convenient location near the famous Ueno station and is easy to find. Our hotel has been in business over fifty years, but it has been maintained at a mint condition.... More 

Melbourne, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 29, 2016

I stayed here for 2 nights and this was my last two nights in Tokyo and the last leg of my Asian Adventure. The staff were extremely kind and supportive (which is a norm for all the Japanese). The staff here spoke very good English they had a staff member who had studied in Canada who learnt English there. The... More 

Helpful?
Thank Tanila D
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for your kind review on our hotel, our staff and also Ueno. First of all, we are very glad to read that you liked the location and described as a very easy place to travel around Japan for the number or train lines you can use for staying at our hotel. Secondly, we are... More 

Singapore, Singapore
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2016

It was actually better than expected, our team stayed here for our first three nights in Tokyo as it is in a perfect location where meetings were set. Booked and accompanied by a Japanese speaking relative so the check in ran smoothly, the staff were friendly but still a bit slow.

Helpful?
Thank Scarlet R
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear guests, Thank you very much for spending time to write a review on Touganeya hotel, which has been in hotel and tourism industry over a long time. In fact, it is near Ueno station that is one of the biggest stations in Tokyo. In addition, we always have aimed to give quality services and support to our respectful customers.... More 

Sydney, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

Greatlittle Ryokan super close to Ueno Station with amazing breakfast. The staff were a little slow with check in but super lovely and helpful and the Japanese style breakfast was delicious and filling. I would easily stay here again.

Helpful?
Thank Shorty I
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for your awesome feedback. We were sorry to hear our front desk was a little slow. But one of our goals is always to be careful and mistake free. We were glad to know you could relax and enjoyed our services. In addition, thank you for choosing our hotel and we look forward to seeing you... More 

1 review
4 of 5 stars Reviewed July 22, 2016 via mobile

The staff are very friendly, helpful and response very well to all my questions. I and my husband had a bunk bed room for 1 night. The room quite small but have enouge space for a big baggage. Bed is comfortable. The location is great. It is close to Ueno station and Lawson. We very enjoyed our stay there.

Helpful?
Thank KOii N
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for your feedback. We were sorry to hear that the bunk bed wasn't big enough for you and your husband, and we should have noticed and changed to the regular double-sized bed because the room cost was the same. For your luggage, it could be placed in our lobby and your room might be more spacious... More 

Brisbane, Australia
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

Hard to find at first but once there we realised we should have taken the overpass. Very tiny room but close to the station and shops. Very quiet. Great bathroom with fantastic shower. Bed was comfortable and air conditioning was great. Friendly staff.

Helpful?
Thank Fergette54
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for taking your time to leave us a review. We are very glad to read that you liked our bathroom, bed, air conditioning and our friendly staff. Also we are happy to know that you felt our hotel close to the station and shops. The overpass is very useful and we recommend people to print out... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 22, 2016

This hotel was perfect for our last night in Tokyo, but would be far too cramped and uncomfortable for an extended stay. The staff was extremely kind and helpful and the rooms were clean. The price was right, but I don't think we'll be back. We'll splurge on somewhere a bit bigger. Pros: 1. ~6 minute walk from Ueno station... More 

Helpful?
1 Thank kirakirakuma
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Dear Guest, Thank you very much for your review this time. We are very sorry that our room was very small and did not have enough space for you. We could have kept your luggage at the lobby if you told us then you would have had more space in the room. We are very sorry that we did not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Ueno, Asakusa

Neighborhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Free Wi-Fi in all rooms. ... more   less 

Additional Information about Ueno Touganeya Hotel

Address: 3-17-5 Higashi-Ueno, Taito 110-0015, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: $80 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ueno Touganeya Hotel 3*
Number of rooms: 55
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Also Known As:
Touganeya Hotel Taito
Ueno Touganeya Hotel Tokyo, Japan
Hotel Style:
#2 Best Value Hotel in Taito
#3 Family Hotel in Taito
#5 Romantic Hotel in Taito
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