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Hotel Metropolitan Tokyo Ikebukuro

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1-6-1 Nishi-Ikebukuro, Toshima 171-8505, Tokyo Prefecture
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1,193 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Newbury, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is not the cheapest of hotels in Tokyo but it is reasonable for an expensive city. We got upgraded to a superior room and the staff couldn't have been more friendly. They even stored our luggage for us whilst we explored Japan. 3 mins walk from Ikebukuro station which is on the JR Yamanote Line, so you can use... More 

Helpful?
Thank TaprobaneGirl
Copenhagen, Denmark
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I would like to start by mentioning that the rooms are very small, but they are confortable and super clean. Sleep quality is very good. Didn't try the breakfast. The staff is not wow, but they are kind and try to help. For the money you pay it deserves 5 star rating because it is great value for money.

Helpful?
Thank Valy_RO
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Valy_RO, Thank you very much for sharing this wonderful review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. I am delighted to hear that the facilities and services exceeded your expectations, and truly appreciate your generous comments on the staff and rooms. Small rooms are the norm in Tokyo due to the limited amount of space; however,... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location: 9.5 ~ around 3 mins walk to metro station ~ 2 mins walk to local shops and restaurants ~ 3 mins walk to Tobu department store ~ 10 mins walk to Seibu department store ~ very big supermarkets on basement of tobu and seibu, lots of good food and desserts. Utility: 8 ~ mini fridge … not cold enough... More 

Helpful?
Thank Momo M
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Momo M, Thank you very much for staying at the Hotel Metropolitan Tokyo Ikebukuro, and for taking the time to review us on Trip Advisor. We are pleased to know that you enjoyed your stay and truly appreciate your kind comments on the cleanliness, staff and location. Thank you for also rating each aspect of our hotel in a... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The last time i stayed there in 2012 was okay... this time I found out that the room is shabby and looked old. I have dust, mites n fur allergic .. normally in 4 seasons country I never experience it.. but this time I got a bad cough n heavy breathing n my nose was constantly blocked at night. I... More 

Helpful?
Thank Arianie K
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Arianie K, First and foremost, please accept our sincerest apologies for the problems you encountered during your recent stay. I have acknowledged your feedback and instructed the housekeeping team to meticulously clean and inspect the rooms. I understand that you did not want to complain; however, if you had contacted the front desk they could of accommodated you in... More 

Scotland uk
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I stayed here for 2 weeks. The hotel is easy to find from Ikebukero station, follow signs to the metropolitan plaza. Upon arrival check in was easy with staff who are a credit to the hotel. The room was as shown on the hotel website and was clean and comfortable. Upon exploring on our first night there... More 

Helpful?
Thank Eliskee
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Eliskee, Thank you very much for sharing this wonderful review. We are delighted to hear that you thoroughly enjoyed your stay and were satisfied with all aspects of our hospitality. Your generous words of appreciation on the staff, amenities, and service are truly appreciated. I am glad you liked the origami and cake provided by the guest relations team.... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Was surprised that this hotel was so expensive. Nothing going for it--extra charges for everything. 20 bucks for a swim is outrageous. Buffet breakfast is quite lacking in quality (uncooked bacon, runny eggs) but lots of it. Sheets towels etc were so thin I guess they say them to death. People were nosy so sleep was poor

Helpful?
Thank Tmrbuddy
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Tmrbuddy, I am deeply distressed to hear about your experience and sincerely apologize for the problems you encountered. I have acknowledged your feedback and instructed the chefs to boil their eggs for 10 minutes and cook the bacon. As for the swimming pool, I regret to inform you that we are compelled to charge guests because the gymnasium is... More 

Penang Island, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel Metropolitan is located at 1-6-1, Nishi-Ikebukuro Toshimaku, Ikebukuro, Tokyo, Japan 171-8505, which is within walking distance to/from the Ikebukuro Station. The Hotel is diagonally opposite the Metropolitan Plaza which houses the Tobu and Lumine departmental stores. Food and plenty of shopping activities are easily available in the area and there are 7-eleven and Family Marts convenience stores close by... More 

Helpful?
Thank Essserena
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Essserena, Thank you very much for taking the time to write this elaborate review. We are delighted to hear that you thoroughly enjoyed your stay and truly appreciate your kind and detailed feedback on the location, rooms, lobby, staff, and amenities. Your elaborate description of the small double room, location and transit from Osaka will certainly aid prospective guests.... More 

Tampa, Florida
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The staffs is very nice and speak English well. The room is very clean. I recommends this to my friends. The location is closed to shopping store and subway. Easy to and from airport with Airport Bus. I will be back next time if I come to Japan again

Helpful?
Thank Liam B
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Liam B, Thank you very much for sharing your experience on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. We are delighted to hear that you enjoyed your stay at the hotel. Your kind comments on the location, staff and rooms are truly appreciated. Thank you for also recognizing the diligent efforts of our housekeeping team in keeping... More 

Welwyn, United Kingdom
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found this hotel with a little research but really by luck. But what a find! It is located next to Ikebukuro Metro Station providing easy access to Tokyo's tourist attractions and also is a pick-up point for the Airport Limousine Bus to Haneda Airport. It is modern with well appointed bedrooms. We did not use the Hotel's restaurants as... More 

Helpful?
Thank michaelbird2015
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear michaelbird2015, Thank you very much for sharing your experience on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. We appreciate your kind comments on the service, location and facility, and are pleased to know that you enjoyed your stay. Thank you for also acknowledging the sincere efforts of our employees. English is not their first language; however, they... More 

Phoenix, AZ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent a week at this hotel, and the facilities and the staff are the best. Everyone was very friendly and helpful. The entire staff, from bell desk to restaurant staff to housekeeping, was very accommodating in every way. We had some special requests during our stay, and the staff went out of their way to make... More 

Helpful?
Thank marilyn099
hotel_metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro, responded to this review

Dear Mr. marilyn099, Thank you very much for taking the time to share your experience on this platform. It was a pleasure meeting you and your wife on your recent stay at the Hotel Metropolitan. We are delighted to know that you received personalized and friendly service from all our employees. Thank you very much for acknowledging their sincere efforts... More 

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Staying in Ikebukuro

Neighborhood Profile
Ikebukuro
Ikebukuro is an area of massive development. Several thousand tenants occupy two giant department stores and shopping malls, where all sorts of shopping and gourmet foods can be enjoyed. The 60-story building at the east entrance of the station, Sunshine City, is a landmark within Ikebukuro and features an aquarium, planetarium, theme park as well as an observation platform. The popular name for the western side of this area is "Otome Road" (Maiden Road) and there are many shops selling products related to anime with a female theme. It has rapidly become the worldwide headquarters for ‘otaku’ or geek culture.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting

Additional Information about Hotel Metropolitan Tokyo Ikebukuro

Address: 1-6-1 Nishi-Ikebukuro, Toshima 171-8505, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Toshima > Ikebukuro
Price Range: $144 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metropolitan Tokyo Ikebukuro 4*
Number of rooms: 807
Reservation Options:
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Also Known As:
Crowne Plaza Toshima
Metropolitan Tokyo Hotel
Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Style:
#1 Family Hotel in Toshima
#2 Business Hotel in Toshima
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