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Hotel Metropolitan Tokyo Ikebukuro

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1-6-1 Nishiikebukuro, Toshima 171-8505 Tokyo Prefecture
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Traveler (840)
Room & Suite (632)
Dining (128)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Metropolitan Tokyo Ikebukuro
Updated 08/18/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 70 hotels in Toshima
Location
4.6
Cleanliness
4.4
Service
4.2
Value
3.9
Travelers' Choice
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Facial treatments
24-hour security
Parking
Wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Vending machine
Meeting rooms
Massage
Baggage storage
Currency exchange
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Housekeeping
Interconnected rooms available
Room service
Electric kettle
Flatscreen TV
Bidet
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Chinese, Japanese
1865Reviews93Q+A100Room tips
Traveler rating
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inkcloud wrote a review Nov 2021
Pyeongtaek, South Korea3 contributions4 helpful votes
My stay was short, just a few nights before traveling onward. I decided to pick a new hotel so I can experience new areas of Tokyo. I’ve been traveling to Tokyo since 2005 and always seem to stay in my comfort zone, so I decided to try Ikebukuro. After comparing various hotels, I chose Hotel Metropolitan because of its cost, location, ease of access, and overall peer reviews. Getting there was kind of stressful, but none of that was the hotels fault. Due to the late time of my arrival and some public transportation bus/shuttle routes being cancelled due to the pandemic, I had to adapt on the fly and make my way to the hotel. Once you get used to it, the hotel is very easy to find and many modes of transportation are available to from either airport. I eventually arrived and got checked in rather quickly by the efficient and polite staff. The room itself is very clean and cozy, as I’d expect for the rate. I’m not in my room much during the day so I don’t need a lot of space. However, I had two large pieces of luggage with me, and opening those in the room was difficult, given the size. Again, that’s to be expect in Japan, but take note if you are bringing lots of luggage. The restaurants/bars inside the hotel are great, especially the breakfast buffet. I don’t use the hotel restaurants too often as I like to explore and eat out, but they are pretty busy and seem very nice. Outside the hotel, there is a Family Mart, 7-11, and anything else you may need, within walking distance. The most impressive thing, on top of everything else listed, is the customer service. As busy as they are, they still manage to accommodate each guest, with politeness and a smile on their face. This means a lot to me because traveling can be stressful sometimes, and knowing the hotel staff has your back is important. Specifically, Yoshitake, who works the concierge desk, helped me multiple times. Whether it be belong me catch a taxi, printing out forms, finding an adapter for my laptop, or helping me find the fastest route to the airport, she specifically went out of her way to help me, and I’m very thankful for that. Hotel Metropolitan is highly recommended, give them a try if you are looking for a great place to stay in Ikebukuro.
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Date of stay: August 2021Trip type: Traveled solo
Room Tip: Due to COVID, make sure bud, shuttle and train routes are still valid. Internet websites still...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Nov 23, 2021
Dear inkcloud, Thank you very much for taking the time to share this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. I am glad to hear that you enjoyed your stay at the hotel. Convenience is one of our biggest strengths as we as surrounded by department store, restaurants and transportation facilities. Our diligent team strives to craft beautiful memories for our guests by providing personalized and attentive service. We hope you give us another opportunity to showcase our gracious hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro
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okiyama lourdes wrote a review Apr 2021
Tokyo Prefecture, Japan2 contributions
We love everything about this hotel. Specially the front desk staff who assist us. Very approachable and she even upgraded our room . So we decided to stay there again on the 4th of May. Our room is clean and very safe to go around . There is also a lot of sanitary stuffs. Me and my family were very happy and satisfied.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Apr 26, 2021
Dear Daydream31579338704 Thank you very much for choosing the Hotel Metropolitan Tokyo Ikebukuro for your recent stay. We are glad to hear that you enjoyed your stay at the hotel and appreciate your kind comments. The Hotel Metropolitan strives to showcase true Japanese hospitality by providing personalized and meticulous service to guests. We hope you gives us another opportunity to showcase our hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms
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fahru wrote a review Dec 2020
Jakarta, Indonesia7 contributions
this was my first time visiting japan and i am really happy back then. this hotel surrounded by shopping center and convenient store, walk-able to ikebukuro train station. the best part was this hotel provides smartphone which you can use anywhere. for visitor who doesn't have internet connection, it is really helpful. not far from the hotel, there is mutekiya ramen, ramen stall that you must try. i was really enjoying my time staying in the hotel. in specific room and specific time, you are able to see mt. fuji
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Date of stay: February 2020
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Dec 29, 2020
Dear fahruunderscorer Thank you for using Hotel Metropolitan for your first memorable stay. We would also like to thank you again for your compliments regarding the location and view. We will continue to identify the services and hospitality required of our customers. We look forward to seeing you again. Sincerely yours, Hotel Metropolitan Director of Rooms
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deedee8 wrote a review May 2020
vancouver bc172 contributions123 helpful votes
Great location in Tokyo. Close to the Ikebukuro train station that allowed us to hope on/off and get to various areas in Tokyo. Immense lobby/reception area. Efficient check in. A very good room in a large city. Reasonably priced, quiet, clean and fairly spacious. Excellent sleep for the 4 nights we were there.
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Date of stay: November 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Hotel Metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Jun 1, 2020
Dear deedee8, Thank you very much for taking the time to share this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. I am glad to hear that you enjoyed your stay at the hotel. Convenience is one of our biggest strengths as we as surrounded by department store, restaurants and transportation facilities. Our diligent team strives to craft beautiful memories for our guests by providing personalized and attentive service. We hope you give us another opportunity to showcase our gracious hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms Mamoru Arasaki
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KongHans1 wrote a review Mar 2020
Kristiansand, Norway376 contributions129 helpful votes
This hotel is situated near the metro. Rooms are spacious with all facilities you need. Heated toilet seat, for example (which you don't need :)). Cleaning was superb, breakfast is enormous, and the staff is first class and as most japanese, very friendly. Shops in the lobby is a bit pricy, you rather buy your stuff elsewhere.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room facing Fuji. Some view when awake in the morning!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Mar 15, 2020
Dear kongHans1, Thank you very much for taking the time to share this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. It is an absolute delight to hear that you thoroughly enjoyed your stay with us. Convenience is one of our biggest strengths as we as surrounded by department store, restaurants and transportation facilities. The Hotel Metropolitan strives to craft pleasant memories for guests by showcasing the best of Japanese hospitality. We hope you give us another opportunity to showcase our gracious hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms Mamoru Arasaki
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Danny R wrote a review Mar 2020
Buckhaven, United Kingdom21 contributions5 helpful votes
Excellent hotel with spectacular views from higher rooms. Breakfast a bit pricy but what you would expect from a grand hotel. Handy for exploring Tokyo. We used it as a base for exploring nearby sites.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Mar 13, 2020
Dear DannyR1954, Thank you very much for taking the time to share this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. I am glad to hear that you enjoyed your stay at the hotel. Convenience is one of our biggest strengths as we as surrounded by department store, restaurants and transportation facilities. Our diligent team strives to craft beautiful memories for our guests by providing personalized and attentive service. We hope you give us another opportunity to showcase our gracious hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms Mamoru Arasaki
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slee41 wrote a review Mar 2020
Melbourne, Australia21 contributions2 helpful votes
First hotel on my first visit to Japan. Welcoming and understanding staff. A particular compliment to Bellboy Kim who was understanding, patient and not only delightful but also has helpfully annotated the local map with his personally recommended restaurants! Very useful. The hotel was clean, reasonably appointed, comfortable and my room and my family’s room had a nice view of Tokyo. Close to the train station with plenty of convenience stores/bakeries nearby.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Mar 4, 2020
Dear slee41, Thank you very much for taking the time to share this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. We are glad to hear that you enjoyed your stay at the hotel and appreciate your kind comments on the location, service and staff. Convenience is one of our biggest strengths as we as surrounded by department store, restaurants and transportation facilities. Our diligent team strives to craft beautiful memories for our guests by providing personalized and attentive service. We hope you give us another opportunity to showcase our gracious hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms Mamoru Arasaki
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Matthew C wrote a review Feb 2020
197 contributions85 helpful votes
We stayed in the superior room with queen size bed. The room size is slightly bigger than a standard hotel room in Tokyo. Room is comfortable but not great. One side of the bed is against the wall and this may affect some people who are used to have space on the side of the bed. There is no English movie channel. So if you want some entertainment at night, you will need to find other options. The best feature of this hotel is its location. Its a short walk to the Ikebukuro Train Station. The area around the train station is highly commercial with many shops and restaurants. So its very convenient if you need to go to other districts in Tokyo or Japan, and need to so some shopping. The airport luminsine bus also stops at this hotel so that is another convenient feature. I would consider staying in this hotel again if i go to Tokyo again.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Higher floors on the North side of the hotel have a view of Mount Fuji on a clear day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Metropolitan, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Mar 3, 2020
Dear Matthew C, Thank you very much for sharing this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. We are glad to hear that you enjoyed your stay at the hotel and appreciate your kind comments on the location. Convenience is one of our biggest strengths as we as surrounded by department store, restaurants and transportation facilities. The Hotel Metropolitan strives to craft pleasant memories for guests by showcasing the best of Japanese hospitality. We hope you give us another opportunity to showcase our gracious hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms Mamoru Arasaki
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Navigator65078 wrote a review Jan 2020
1 contribution
We got great Mt Fuji view (make sure to ask for such rooms at the top floor while checking in). Overall excellent service. Except for the service at the OVEST Restaurant, with the menus quite confusing. The prices on the menu displayed on the wall before entering the restaurant and the menu inside are different. Our dinner took so long to arrive on our table. We only wanted a quick dinner, so ordered the Grilled chicken (not the full a la carte meal) as we were very tired from a full day trip to Mt Fuji. Besides, we've just finished a 20 days cruise with Diamond Princess with so much food available and we just wanted a light meal for this dinner. It was quite a surprised when we got the bill, and also we were charged two beers instead of one beer (corrected after checking with the staff)..
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel_metropolitan2, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Jan 16, 2020
Dear Navigator65078, Thank you very much for taking the time to share this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. It pains me greatly to hear about the problems you encountered during your recent stay. Your feedback has been shared with the entire team and appropriate training has been imparted. The Hotel Metropolitan strives to exceed guest expectations and provide a unique experience. I hope you give us another opportunity to showcase our hospitality. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms Mamoru Arasaki
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kittyliketravel wrote a review Jan 2020
Hong Kong, China167 contributions30 helpful votes
+1
This is my second stay at this hotel. The reason I chosen is their room could view Mt Fuji and the airport limousine stops at hotel. Also, it is close to JR or subway with convenience store nearby. The room I booked was small double for 2 adults and it’s good enough.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hotel_metropolitan2, 支配人 at Hotel Metropolitan Tokyo Ikebukuro
Responded Jan 6, 2020
Dear kittyliketravel, Thank you very much for taking the time to share this review on your recent stay at the Hotel Metropolitan Tokyo Ikebukuro. It is an absolute delight to hear that you thoroughly enjoyed your stay with us. Convenience is one of our biggest strengths as we as surrounded by department store, restaurants and transportation facilities. The Hotel Metropolitan strives to craft pleasant memories for guests by showcasing the best of Japanese hospitality. Another wonderful experience awaits you here and we look forward to welcoming you back soon. Sincerely yours, Hotel Metropolitan Tokyo Ikebukuro Director of Rooms Mamoru Arasaki
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PRICE RANGE
$63 - $88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza toshima, metropolitan tokyo hotel
LOCATION
JapanKantoTokyo PrefectureTokyoToshimaIkebukuro / Ikebukuro / Akabane / Itabashi / Nerima
NUMBER OF ROOMS
800
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Frequently Asked Questions about Hotel Metropolitan Tokyo Ikebukuro
Which popular attractions are close to Hotel Metropolitan Tokyo Ikebukuro?
Nearby attractions include Kurand Sake Market (Ikebukuro izakaya) (0.2 miles), SEIBU IKEBUKURO Main Store (0.2 miles), and Mejiro Garden (0.3 miles).
What are some of the property amenities at Hotel Metropolitan Tokyo Ikebukuro?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Metropolitan Tokyo Ikebukuro?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Hotel Metropolitan Tokyo Ikebukuro?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Metropolitan Tokyo Ikebukuro?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Metropolitan Tokyo Ikebukuro?
Conveniently located restaurants include Mutekiya, Tachiguimidori, Echika Ikebukuro, and Mawashizushi Katsu Midori Ikebukuro Seibu.
Are there opportunities to exercise at Hotel Metropolitan Tokyo Ikebukuro?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is Hotel Metropolitan Tokyo Ikebukuro located near the city center?
Yes, it is 0.4 miles away from the center of Toshima.
Are any cleaning services offered at Hotel Metropolitan Tokyo Ikebukuro?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Metropolitan Tokyo Ikebukuro offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Metropolitan Tokyo Ikebukuro?
The staff speaks multiple languages, including English, Chinese, and Japanese.