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Shinjuku New City Hotel

4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
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403 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Cebu City, Philippines
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel staff is friendly and speaks English. The plus factor for this hotel is the free shuttle service from Shinjuku Station. Although it would help a lot if they posted the exact location of where the shuttle bus is parked and save us precious time of dragging our heavy luggage. Hotel room is okay considering the expensive space in Tokyo.... More 

Helpful?
Thank janet838
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A great location - opposite Shinjuku Chuo Park and an easy walk to Shinjuku station. There are also regular free shuttle buses to the station. It's a quiet part of Shinjuku which is good as you can leave your windows open. The hotel can smell a bit smoky at times (even on non smoking floors) so the fresh air is... More 

Helpful?
Thank Tricia H
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

A free shuttle from shinjuku station to the hotel and back check with from desk for time, strict check in and out time which is ok with me, close to government building and shinjuku market about 15 to 20 minutes walk , about 10 minutes walk to closest station McDonald's and 711 store where is ATM, we bought on day... More 

Helpful?
Thank Sahar D

Travelers are raving about these Shinjuku hotels

West Chester, Pennsylvania
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 14, 2016

I booked this hotel for an overnight stay after arriving to Japan, and then heading off to another part of the country the next day. I chose it for 4 factors; price, 2 beds, the shuttle and breakfast. Check-in was effortless, and the lobby was spacious. The room was a decent size, and it was very clean. The window had... More 

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Thank KMA_Adventures
Germany
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 9, 2016

1. Inflexible, unfriendly and unsmiling counter registration staff: - can't check in even at 230pm, have to wait till 3pm. - checkout strictly 10am, checked out at 10.20am being fined 1000 yen. 2. Old hotel, central aircon control and aircon smells. 3. Location is considered too far (walking) from Station, for the amount paid.

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1 Thank Paramitta
Melbourne, Australia
Level Contributor
109 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed June 4, 2016

We used this hotel as a base to explore Tokyo and parts of Japan courtesy of our Japan Rail Pass (highly recommended). Its central location (and the regular shuttle service to Shinjuku station) made it very easy. The shuttle bus leaves every 20 minutes from early morning until mid evening. It leaves EXACTLY on time so don't dawdle. It will... More 

Helpful?
Thank Greg H
Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

I reached this hotel at 11 am but I was very disappointed when the hotel management told that you cant check in before 3 PM . Thats the normal policy of the hotels in Japan. You have to spend many hours out if you reach Tokyo early morning flight.Its a physical and mental torture. They dont cosider your request for... More 

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Thank khadimtaan
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

This hotel wasn't expensive as the other when we booked and hence we were sceptical. However, we had a good experience. The room was basic with good facilities. What impressed us was the shuttle service every 20 minutes to Shinjuku station. In the mornings the queues are longer and plan for it accordingly. Closest metro is Atleast 600m away and... More 

Helpful?
Thank Arthy N
San Diego, California
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed April 22, 2016

Room: Reserved a non-smoking room for 3 nights but ended up at a smoking room for the first 2. They at least let me pick from 3 rooms ( I hate the smell). Night #3 was able to moved back to a non-smoking room. Overall room is larger than other Japanese hotels. I stayed at a "double room for single... More 

Helpful?
Thank NayKat
Melbourne, Victoria, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 17, 2016

Booked a stay at this hotel on special. Good facilities, staff are friendly and offer plenty of assistance. It's a short walk (1.3km) to nearest main station. Have included distance as in asia this is a significant walk but we didn't mind doing it everyday. There is a shuttle bus to and from the station also which can sometimes get... More 

Helpful?
Thank PeterAus05
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Shinjuku New City Hotel

Address: 4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $93 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shinjuku New City Hotel 2.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Shinjuku New City Hotel Tokyo
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