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Shinjuku New City Hotel

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Shinjuku New City Hotel
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417 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

No frills, but decent price (off Internet). Good neighborhood. They were very strict about 3pm check in, which was annoying, as it seemed the room would have been ready at 2pm, when I arrived. Breakfast Buffett available, but I ate in a local restaurant.

Helpful?
Thank David Z
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at Shinjuku New City Hotel for 4 nights. We enjoyed our stay, the rooms are a bit dated and small but we expected that for the price we paid, however we weren't disappointed. The best part of the hotel was the free shuttle every 20mins to the train station. Staff were very helpful and there was a handy... More 

Helpful?
Thank Tals7
San Diego, California
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Old, smelly, terrible mattress, worn out carpet, pathetic. Stuck here because I was tired, arrived late, and didn't plan a reservation. $180.00 - I'd have gladly paid more for anything. Do not stay here unless you are accustomed to some Time Square dump. I cant imagine how anyone found anything nice to say about this place. One star because I... More 

Helpful?
Thank wmywood

Travelers are raving about these Shinjuku hotels

Traralgon, Australia
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The New City is showing its age but makes up for this with its charm. The staff is friendly and helpful,and it's onsite restaurant quite good. There is a free shuttle bus to Shinjuku Station yet still within walking distance. From the station there is a myriad of activities to get into and the metro station links you to all... More 

Helpful?
Thank safitz
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I got a deal on a semi-double room. For the price it was a decent size, comfortable, and clean. Had good facilities (bathroom, TV, fridge, tea/coffee) and supplies. The discount of the buffet breakfast at the cafe downstairs was very handy. The location is great: close enough to Shinjuku station (about 7-10min walk through Shinjuku Chuo park) to be convenient,... More 

Helpful?
Thank Liliana B
Cebu City, Philippines
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

Hotel staff is friendly and speaks English. The plus factor for this hotel is the free shuttle service from Shinjuku Station. Although it would help a lot if they posted the exact location of where the shuttle bus is parked and save us precious time of dragging our heavy luggage. Hotel room is okay considering the expensive space in Tokyo.... More 

Helpful?
1 Thank janet838
Level Contributor
112 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 22, 2016

A great location - opposite Shinjuku Chuo Park and an easy walk to Shinjuku station. There are also regular free shuttle buses to the station. It's a quiet part of Shinjuku which is good as you can leave your windows open. The hotel can smell a bit smoky at times (even on non smoking floors) so the fresh air is... More 

Helpful?
Thank Tricia H
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 20, 2016 via mobile

A free shuttle from shinjuku station to the hotel and back check with from desk for time, strict check in and out time which is ok with me, close to government building and shinjuku market about 15 to 20 minutes walk , about 10 minutes walk to closest station McDonald's and 711 store where is ATM, we bought on day... More 

Helpful?
Thank Sahar D
West Chester, Pennsylvania
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed June 14, 2016

I booked this hotel for an overnight stay after arriving to Japan, and then heading off to another part of the country the next day. I chose it for 4 factors; price, 2 beds, the shuttle and breakfast. Check-in was effortless, and the lobby was spacious. The room was a decent size, and it was very clean. The window had... More 

Helpful?
Thank KMA_Adventures
Germany
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 9, 2016

1. Inflexible, unfriendly and unsmiling counter registration staff: - can't check in even at 230pm, have to wait till 3pm. - checkout strictly 10am, checked out at 10.20am being fined 1000 yen. 2. Old hotel, central aircon control and aircon smells. 3. Location is considered too far (walking) from Station, for the amount paid.

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1 Thank Paramitta
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Shinjuku New City Hotel

Address: 4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $95 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shinjuku New City Hotel 3*
Number of rooms: 400
Reservation Options:
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Also Known As:
Shinjuku New City Hotel Tokyo
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