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Shinjuku Washington Hotel Main

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1,514 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Munich, Germany
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The reception is hardly speaking english, was surprising but it worked at the end. Room was tiny, for me alone ok, for 2 people I would have no idea where to store the luggage. Overall the room was good and I had a perfect view at the city hall towers.

Helpful?
Thank langweiler22
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying with us and taking time to leave a comment. First of all, we are happy to know that you enjoyed the view from our room. There is a Tokyo metropolitan building next to our hotel, so our guests can enjoy its view and its observatory. Regarding our staff's skills of English, we are trying to improve... More 

Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Twin room was spacious enough, although not that soundproof as we were woken up by noisy people standing in the corridor. The room is neat and clean, and the concierge is very helpful (they have a desk for foreign guests). It's connected via underground passage to Shinjuku Station - around 10 - 15 minutes walk and having a Family Mart... More 

Helpful?
Thank ShangHighlands
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for choosing our hotel to stay and sharing your experience with us. We are happy to know that you are satisfied with our concierge service. It started from this month and concierge staff help our guests enjoying sightseeing and tours. We hope that more guests use our service. Secondly, there is a underground passage connected from our hotel... More 

Caloundra, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is in a great location within walking distance to all the shops, nightlife, restaurants and train station. The hotel staff were very friendly and helpful in booking tours, transport etc. Room - Very small - basically a double bed against the wall with just an isle down one side of the bed roughly 60cm wide and at the... More 

Helpful?
Thank Elke_R206
Melbourne, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We arrived early from the airport tryed to check in early but couldn't as rooms where busy but could leave our bags while we did a tour of the city for the day check in was great and fast but by western standards the room was small but hey thats tokyo bed where very good on the bottom level was... More 

Helpful?
Thank jan w
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying with us and taking your time to leave a comment. We are happy to hear that our checking in was great and fast. There are two counters for domestic guests and international guests. They help our guests checking in smoothly and staff at the international guest counter speak foreign languages. As you mentioned, there are some... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was the second time visiting the hotel. It has been upgraded since my last visit. It's a good hotel, nothing special, in a quiet area but in walking distance to Shinjuku central. Having breakfast in the restaurant on the top floor is good with a fantastic view.

Helpful?
Thank MezzietheSwan
新宿WH, マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying at our hotel again. We are very happy for your back. All of our rooms were renovated in this year, and hope you could stay comfortable. Please try to FUJITA at annex building for breakfast next time. You would probably like the buffet such as french toasts on hot plate. We hope that you will come... More 

Vietnam
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great location for those who would like to explore Tokyo in the most covenient way. In fact, it is easy to access subway or local trains so that your trip will be maximized with numerous places and vivid atmosphere to be experienced surround Tokyo. Accommodation and food here is quite expensive (probably Shinjuku is in the center of Tokyo). So,... More 

Helpful?
Thank 668hanhl
Kuala Lumpur, Malaysia
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you enjoy paying top dollar to live in a shoe box, this is the hotel for you! Tiny rooms, even smaller bathroom, poor service all rolled into one, but at a price. Very unfriendly, money-oriented, un-Japanese like hotel, where service is non-existent. Disappointing, especially when one expects traditional Japanese hospitality.

Helpful?
2 Thank Jay552013
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying with us and taking your time to leave a comment. First of all, we deeply apologize for making you feel disappointed by our services and facilities. Regarding our services, we are making our efforts to improve our services to help our guests feel comfortable staying in our rooms everyday. We are deeply sorry for what made... More 

Travelers are raving about these Shinjuku hotels

Pacific Coast Australia, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our odd shaped family room kept us comfortable with a double bed each for 3 nights. It was very clean, with excellent house keeping, central to shops, restaurants and all transport (buses to airport, trains, subway and metro). There were 5 choices of restaurants for breakfast but my family couldn't get past the Manhattan on the 25th floor. It had... More 

Helpful?
Thank J H
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying with us and sharing your comment. We are happy to know that you stayed our room comfortable and got satisfied with our house keeping. The Manhattan table which you had breakfast is the most popular in these 5 restaurants. Our guests can enjoy many kinds of food there but it is always busy. Thank you for... More 

New Zealand
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 nights as a stopover from England to New Zealand. We paid extra to get a larger room as the first room which was allocated to us was far too small for 2 large suitcases and carry on bags. We ended up with a twin room with King single beds. This room was slighter larger but more... More 

Helpful?
Thank Robinson72
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for staying with us and taking time to leave a comment. There are Shiseido shampoo, conditioner and body soap in ladies' rooms. The products in ladies' rooms are more considered for women than those in the other floors. We are happy to know that you enjoyed staying in our room with those products. Our hotel is located a... More 

Washington DC, District of Columbia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 5 days in a very hot and humid September. Hotel is a good 15 minutes walk from Shinjuku station in a quiet location one block from the Tokyo government municipal building (which has a free high observatory) yet close enough to several metro stations. A 7 eleven (important because they accept US ATM cards) is couple... More 

Helpful?
Thank anderson222016
新宿WH, フロント オフィス マネージャー at Shinjuku Washington Hotel Main, responded to this review

Thank you for choosing our hotel to stay and taking your time to leave a comment here. First of all, we are deeply sorry for making your wife feel bad because of the windows in our rooms. The windows in our rooms are small and cannot be opened by our guests. We are really grateful to know that you and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Shinjuku Washington Hotel Main

Address: 3-2-9 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $107 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shinjuku Washington Hotel Main 3*
Number of rooms: 1296
Reservation Options:
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Also Known As:
Washington Hotel Tokyo
Shinjuku Washington Hotel Main Tokyo
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