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Hyatt Regency Tokyo

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Hyatt Regency Tokyo
Hyatt Regency Tokyo
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2,290 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
Elanora, Australia
Level Contributor
110 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

Entirely as expected. Bed is fine, room is clean but very, very bland. Breakfast selection is ok but not great yet it is priced at the higher end of the scale, so overall I'd say its not good value. The fitness centre / gym is only available at an additional charge unless you have a reasonable status with Hyatt.

Helpful?
Thank bew996
Noboribetsu, Japan
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall stay was pretty good except the King bed was smaller than expected.kinda of squeezy for family of four. One big plus, it provide shuttle to station every 20mins which is make it convenience for family with kids esp during raining days.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sharon Y
Sydney, Australia
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Grand Hyatt in Roppongi Hills but this time we wanted to try Shinjuku area. Both have excellent service and polite staff! We were upgraded even if we used our loyalty points (thank you!) and they didn't really earn room revenue from us. The room was spacious, overlooking the park. Our concierge brought up our luggage and... More 

Helpful?
Thank TartineMartin
Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 4 days ago NEW

As flawless as you'd expect at a Japanese hotel. Check in was easy. The concierge was able to offer me options to ship my luggage with in Japan after I checked out. My only complaint is that he gave me some bad advice on going from the station to Waseda University. It was not a comfortable walking distance and I... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank bertshima
San Francisco, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed in a Regency Suite this trip to Tokyo. It was my first time at the Hyatt Regency Tokyo and the stay was great. They had a convenient shuttle to and from Shinjuku Station that ran from the hotel every 20 minutes. The staff was very courteous and helpful. The Regency Suite was extremely spacious and the nespresso machine... More 

Helpful?
Thank Neil L
Dubai, United Arab Emirates
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It is a view minutes away from the Park Hyatt but far away from the Hyatt touch. This hotel is a factory and no attention to detail. The people are polite, but not helpful. They need more training. Rooms are dated. The Regency Club was ok.

Helpful?
Thank LFCorsten
Spring Hill, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Hyatt Regency Tokyo was a wonderful hotel & location in Tokyo. The Regency Club was outstanding. Staff is extremely friendly & helpful. The club rooms were beautiful & tasteful. We will book this hotel again. In our opinion it's the best location in Tokyo.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Peter N
2 reviews
1 of 5 stars Reviewed 1 week ago

As a returning guest and a Diamond member the treatment was simply awful. i will never return to this hotel. the room, location and food were very good. treating their most loyal guests was terrible. when asked to talk to a manager, with 15 staff members standing around lobby i was told no manager was available!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Joe Z
Fairfax Station
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located in a business district. But do not be disappointed as it is 5-6 minutes away from the Shinjuku's train station, mall, restaurants, clubs, etc. using the free shuttle service that the hotel provides. There is a metro station (Tochomae station) below the building and a couple of convenience stores (7-11, family mart). The size of the room and bathroom... More 

Helpful?
Thank Marie R
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Eau de Vie
Eau de Vie
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-oriented High-rise Hotel with seven-story Atrium, situated in commercial area of Shinjuku, facing Shinjuku Central Park. ... more   less 

Additional Information about Hyatt Regency Tokyo

Address: 2-7-2 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $248 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Tokyo 4.5*
Number of rooms: 744
Reservation Options:
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Also Known As:
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Shinjuku
Hyatt Regency Hotel Tokyo
Hyatt Tokyo
Hyatt Regency Tokyo Shinjuku
Hotel Style:
#3 Family Hotel in Shinjuku
#3 Luxury Hotel in Shinjuku
#3 Business Hotel in Shinjuku
#5 Romantic Hotel in Shinjuku
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