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Keio Plaza Hotel Tokyo

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Keio Plaza Hotel Tokyo
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3,623 Reviews from our TripAdvisor Community

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Showing 2,108: English reviews
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEWvia mobile

My heart goes to the hotel service above world class. They are so efficient and guest oriented. Special thank to Reception Kamata for doing right all the check in procedures. Good job guys ! Salute the japanese hospitality!

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Thank Veejay_Vj
Reviewed 2 days ago NEWvia mobile

Very convenient since the hotel is located within the Shinjuku area and it only takes about a 10-15 minute walk to arrive at Shinjuku Station. Service is excellent; breakfast buffet is good. They also provide a free bus/shuttle service for guests who want to visit Tokyo Disneyland and Disneysea.

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Thank Rootbeer Marie N
Hong Kong, China
Reviewed 3 days ago NEW

Very good location!. Just a few blocks to Shinjuku Station and shopping/entertainment/dining area. Have been using this hotel for over 20 years. The newly redecorated South Tower provides a good ambience. Staff very courteous and friendly. Will stay there every time we go to Tokyo.

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Thank knnthong
Vancouver, Canada
Reviewed 5 days ago NEW

Stayed here with a friend and we had a phenomenal time. Very central location in Shinjuku, many types of rooms to choose from (4 Bedded Rooms are great for a girlfriends’ getaway or family vacation; there are even Hello Kitty themed rooms!), and lots of dining options within the hotel. Apart from regular amenities like spa, pool, gym, lounges, and...

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Thank MySuitcaseJourneys
Taguig City, Philippines
Reviewed 6 days ago NEW

We stayed at Keio Plaza Hotel during the Christmas Holidays in Japan and I can say that Keio met my standards for a clean, spacious and complete room. What was not a pleasant experience though was the long wait to get our non-smoking room during our check-in. I cannot understand why we were given a smoking room when we had...

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Thank Frieda0118
Reviewed 1 week ago via mobile

Every time I travel to Tokyo, I usually stay in Keio Plaza Hotel Tokyo. This hotel near the Shinjuku Station, you can reach this hotel by NEX from Narita airport, or limousine bus directly from the Narita/Haneda airport, too. Keio Plaza Hotel Tokyo have free shuttle bus to go to Disneyland, this service is very good! Their staffs are nice,...

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Thank Roadsnake
Geneva, Switzerland
Reviewed 1 week ago

I have always stayed at Keio Plaza whenever my family are in Tokyo, which is at least once or twice a year, for holidays for so many years now. I have since also joined their EIC Membership as Prime Member (which is points based). Many accolades have been accorded to the Keio Plaza, Shinjuku and I have not been disappointed...

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3Thank Albert S
Reviewed 2 weeks ago

best place ever , near shinjuku station and great night life area with lots of great restaurants and bars .... you will not be disappointed ,,,, have fun ;)) we had a good view of the metropolitan side of Tokyo in our room , don't know about the other sides of the hotel ,

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2Thank Gheis_84
Danbury, Essex, UK
Reviewed 2 weeks ago

First of all it is a very big hotel. The key advantage is that the Airport Limousine bus comes directly to the front door from the Narita airport. The second main advantage is that main Tour company - Sunrise Tours starts the day tours from this hotel - so easy hotel pick up. Third is that it is very near...

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3Thank GZach
Singapore, Singapore
Reviewed 2 weeks ago

Stayed here a total of 7 nights recently, split into one stay of 2-nights and the other for 5-nights while on holiday recently. In between we were outside of Tokyo. All 7-nights were in a Plaza Superior Twin Room (Main Tower) Pros: (1) Rooms were clean No complaints here, room were kept clean throughout the duration of both stays. This...

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5Thank TongHwi
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Pool
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Keio Plaza Hotel Tokyo

Address: 2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $215 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Keio Plaza Hotel Tokyo 4.5*
Number of rooms: 1438
Reservation Options:
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku
Hotel Style:
#4 Luxury Hotel in Shinjuku
#4 Business Hotel in Shinjuku
#6 Family Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travelers have asked, with answers from Keio Plaza Hotel Tokyo staff and other travelers.
110 questions
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Southampton, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“See my write-up”
 of 5 bubbles D8327VSalberts, 1 week ago | Read review
“If you do not mind to experiececsmall Earthquakes, ask for room in high floor, the view worth the risk.”
 of 5 bubbles QuietBrazilian, 3 weeks ago | Read review
“Pick the one facing the Tokyo Metropolitan Building.”
 of 5 bubbles 21rejm, 4 weeks ago | Read review
“There is a business centre which you get access to if you book deluxe rooms. All our rooms on 23rd floor were very quiet.”
 of 5 bubbles DebbieD596, 4 weeks ago | Read review
“Ask for Western style if you want a western bed”
 of 5 bubbles Ddd11111, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question