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Hilton Tokyo

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Hilton Tokyo
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3,499 Reviews from our TripAdvisor Community

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Showing 2,431: English reviews
San Francisco, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 21, 2015

Over a period of many years, on many occasions, I've stayed in the Hilton Tokyo. Of all the hotels in Shinjuku and the surrounding area, it's still my favorite for many reasons. The staff is always amazing and somehow always managed to remember my name and my preferences. The upper suite-style rooms are spacious even on Japanese terms. I found... More 

Helpful?
2 Thank Randall C
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you so much for your kind review and we very much appreciate your continued loyalty. No doubt you would have noticed the hotels transformation to a new product offering these past few years, and we are delighted to hear that on this occasion you again enjoyed your stay at Hilton Tokyo. We look forward to welcoming you... More 

Grayson, Georgia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 20, 2015

A lot of amenities that are included in other upscale hotels were ala carte here. We had a lovely view of Tokyo from our room. Used points and only stayed Dec. 25-26. Took train to Tokyo Sky Tree from here. That was wonderful.

Helpful?
2 Thank Grayson_GaBraves_fan
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest As a valued Hhonors member, thank you for your feedback and choosing to stay at Hilton Tokyo. We look forward to welcoming you back at some stage in the near future. With Thanks Nathan Cook Director of Operations More 

Somewhere, NJ
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

I recently stayed at this property. Overall a very nice hotel. Staff was very friendly. Room was comfortable. Check in and out was simple. Convenient location. I had the hotel arrange a private taxi with English speaking driver for me to tour rather than go on group tour. It is much more expensive than bus tour but worth every dollar!... More 

Helpful?
3 Thank Keyana T
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your feedback and we are glad that you enjoyed your sightseeing in Tokyo. We appreciate you sharing your comments on our food and beverage offering and as is always the case we regularly review our pricing to ensure that we are in line with other comparative hotels in the city. I do hope that upon... More 

Portland, Oregon
Level Contributor
189 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed January 18, 2015

We received amazing customer service and with only Silver status with Hilton Honors were still upgraded to a suite with a view of Mt Fuji! Just beautiful rooms. Breakfast buffet is expensive but is amazing. If buffet is not included in your rate, it gets a bit confusing for the staff as each morning we had to ask for the... More 

Helpful?
7 Thank katwave
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your generous comments and I am delighted to hear that you had an excellent stay at Hilton Tokyo. The bath is a cultural experience and many of our guests compliment us on providing this facility - I am glad it was to your satisfaction. On behalf of the team we look forward to welcoming you... More 

Brisbane, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 17, 2015 via mobile

have just finished a three night stay at Tokyo Hilton, overall still impressive but breakfast size and variety reduced since last stay and check in and out still very, very slow, need to address this. Rooms ok, not 100% sold on new decor but just my option

Helpful?
4 Thank Terry M
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for staying with us for 3 nights and we are delighted to hear that you enjoyed your time with us. We appreciate your feedback about your stay with us and we look forward to welcoming you back again sometime soon. With Thanks Nathan Cook Director of Operations More 

Atlanta, Georgia
Level Contributor
221 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

I stay at the Hilton family of hotels a lot - this one is very nice! We had 2 nights in Tokyo and found this location to be great for what we were doing. They are within walking distance from the Shinjuku station but it was very easy to take the Hilton shuttle which runs every 20 minutes. We took... More 

Helpful?
5 Thank hiflya
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for choosing to stay at Hilton Tokyo and we appreciate your kind comments. Access to the hotel via Limousine Bus is a convenient service that many of our guests mention and we are glad that you found the hotel suitable for your needs. We look forward to welcoming you back again in the near future. With... More 

New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

The Tokyo Hilton is one of the finest hotels I've stayed in on my travels to Japan. Great service, beautiful design and decor, wonderful scent, and fantastic breakfast. I look forward to coming back! I particularly enjoyed the gym and spa. The service was great. The attendants were always welcoming and quite helpful. The next time I come, I'll definitely... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Michael B
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and that you found the facilities to your satisfaction. We look forward to having you back again and please do not hesitate to contact us in advance to enquire about a massage at the hotel. With... More 

London, United Kingdom
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed January 14, 2015

We arrived via the Hilton courtesy bus from Shinjuku station. Our suitcases were taken from us and we were deposited into a lift to the 37th floor to check-in in the executive lounge. Our greeting at the lounge was warm and genuine and we were invited to sit on a sofa during the formalities. Our e-standby upgrade request was honoured... More 

Helpful?
4 Thank Tom P
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your detailed review from your recent stay at our hotel. We appreciate your constructive feedback and we hope to be able to use this to improve our product and service offering in the future. On behalf of the team, thank you again and we hope you will choose to stay at Hilton Tokyo on your... More 

Taipei, Taiwan
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 12, 2015

Other than the great rate I get, the Hilton is still my favorite hotel in Tokyo. The new refurbished rooms are nice and stylish. Though the size of the room is not the best, the new rooms are great and really makes the experience different and refreshing. The lounge team recognizes how busy things can be and reserved another room... More 

Helpful?
2 Thank shichiroku
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest As a Diamond Hhonors member, it is a privilege having you stay at our hotel and on behalf of the team thank you very much for your kind feedback and for choosing to stay at Hilton Tokyo. We look forward to being of service to you again in the near future. With Thanks Nathan Cook Director of Operations More 

Derbyshire, United Kingdom
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed January 12, 2015

Stays for business for several night as was impressed with the quality of the room, service and food. Only real gripe was that its expensive but, that is most often the case with Tokyo hotels. Location is great right near the centre of Shinjuku which was convenient for both business, dining and shopping needs. Would definitely consider staying here again... More 

Helpful?
3 Thank NikBie
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review of Hilton Tokyo and we hope you will choose us again on your next visit to Japan. With Thanks Nathan Cook Director of Operations More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: American, Steakhouse, Seafood, Australian
ZATTA - Bar & Lounge
ZATTA - Bar & Lounge
Cuisines: Bar, Pub, Wine Bar
Dynasty
Dynasty
Cuisines: Chinese
Tavern Ikagin
Tavern Ikagin
Cuisines: Japanese
DYNASTY - Chinese Cuisine
DYNASTY - Chinese Cuisine
Cuisines: Chinese, Asian
No photo provided
Japanese Cuisine Musashino
Cuisines: Japanese, American
No photo provided
Le Pergolese
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $252 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Agoda, JAPANiCAN, Odigeo, Rakuten and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Family Hotel in Shinjuku
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