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Hilton Tokyo

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Hilton Tokyo
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3,510 Reviews from our TripAdvisor Community

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Showing 2,437: English reviews
Basingstoke, United Kingdom
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a three-night stay here and found the hotel to be fantastic. Very happy with the size of the rooms, which have fantastic views of the city. The lobby is always bustling with people and the staff are very helpful. You can use the Friendly Airport Limousine to arrive directly from the airport, or use the shuttle bus from... More 

Helpful?
3 Thank Becca H
Sunriver, Oregon, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful location and great and comfortable hotel. The staff is wonderful and room was very large and extremely comfortable. There are many restaurants and bars. Our only complaint was the pizza from St. George's. There was a larger buffet being offered

Helpful?
1 Thank Mike547
norfolk
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

As a loyal Hilton Honnors member, this hotel brand was specifically chosen for a once in a lifetime holiday trip to Japan. Room small and dirty No seating in Lobby Area Very expensive, pay 30% less to stay in Waldorf in NYC and have a much better quality of room and stay !!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank NorfolkSue
New Zealand
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A brilliant location, easy transfer options available (complimentary shuttle to the station; or grab the airport bus to/from the hotel) and of course beautifully appointed rooms. We had a bit of drama at checkin (note: always check the number of occupants you book the room for when making the booking) but we got there in the end thanks to some... More 

Helpful?
2 Thank NickNZ1
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here once or twice a year for sometime now when in Tokyo on business or vacation. Staff is great, rooms are very nice and the entire experience is always positive and pleasant. The location is very convenient though a bit of a walk to Shinjuku station which can be overcome by the courtesy bus service provided

Helpful?
2 Thank Bruce J
Rio de Janeiro
Level Contributor
65 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Tokyo is more than you expect from a Hilton hotel. It is modern, it is efficient and it is very nice. The hotel offers a shuttle service to Shinjuku station that is very convenient. The rooms are nice, modern and comfortable. The breakfast is the best buffet I've experienced in a Hilton. It offers both western and japanese... More 

Helpful?
4 Thank emrodri
Papeete, French Polynesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful stay at Hilton Tokyo! From the arrival to the departure my family and I felt a special care from all the staff, in each department, there are brilliant people who really make a difference in a guest’ stay and I like to congratulate all the management for that. I know it's difficult to provide a personalized service in such... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Daniele V
Los Angeles, California
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights recently with my wife and daughter at Hilton. As a HHonors Diamond member was upgraded to a beautiful 1 bedroom suite; very comfortable for the 3 of us. The executive level lounge has great views of the city, ample amount of beverages, wine, champagne and booze to choose from. The food is a little light but it's... More 

Helpful?
2 Thank PhishyGuy
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you also for your kind comments about the hotel and I am glad to read that our team members were able to show you their usual generous Japanese hospitality. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its... More 

Sydney, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great hotel for my first night in Japan. It's a cut above the other Hiltons I've stayed in. The front desk were great; I arrived at about 11am after an overnight flight from Australia and was expecting to leave my bags and come back later to pick up the keys, but they let me check in early... More 

Helpful?
1 Thank Tom B
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Warm greetings from Hilton Tokyo, and thank you very much for taking the time to comment on our hotel. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. We were very pleased to hear... More 

Dubai
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

On our way to the hotel, we were talking about fireworks with the driver. Upon arrival to the hotel we saw the driver talking to the concierge. A couple of minutes later one of the staff approached me with flyers about an upcoming festival and good spots I ought go to, to check the fireworks. This foreshadowed our stay at... More 

Helpful?
1 Thank Botheration
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

We thank you very much for your comments and for choosing to stay with us. Thank you for your positive comments. We were delighted to learn that you enjoyed your stay in our hotel and appreciate your feedback regarding our team member’s service skills, we will be sure to pass this on to them. I am delighted to hear that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: American, Steakhouse, Seafood, Australian
ZATTA - Bar & Lounge
ZATTA - Bar & Lounge
Cuisines: Bar, Pub, Wine Bar
Dynasty
Dynasty
Cuisines: Chinese
Tavern Ikagin
Tavern Ikagin
Cuisines: Japanese
DYNASTY - Chinese Cuisine
DYNASTY - Chinese Cuisine
Cuisines: Chinese, Asian
No photo provided
Japanese Cuisine Musashino
Cuisines: Japanese, American
No photo provided
Le Pergolese
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $255 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hilton EMEA, Hotwire, JAPANiCAN, Cheap Tickets, Odigeo, Rakuten, Agoda, Travelocity and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Family Hotel in Shinjuku
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