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Hilton Tokyo

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Hilton Tokyo
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3,769 Reviews from our TripAdvisor Community

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Showing 2,609: English reviews
Reviewed yesterday NEWvia mobile

For the expensive rooms they charge, the level of customer service was below par. We reserved an executive junior suite and was early to check in at approximately 1:30pm. Was told by the front desk Japanese lady that our room was not vacant as of yet and she could put us up in a different room but there were a...

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Helpful?
Thank 729fair
Reviewed yesterday NEW

Being a Hilton Diamond member, we were upgraded to a nice and spacious King room. We were able to enjoy the Executive Lounge several times for breakfast and evening appetizers. Great selection each day. The Lounge also seats you which is something we haven't seen before. This is very helpful as the lounge gets full, however not so great if...

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Helpful?
Thank Bryan L
Los Angeles, California
Reviewed yesterday NEW

My family and I were staying here when the earthquake hit on Nov. 22. We were on the 32rd floor, so it was pretty scary to experience an earthquake from that height. I must commend the entire staff at the Hilton for their sense of calm and grace under pressure. After the quake, the elevators were shut down and we...

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Helpful?
Thank MadHatterMom
New York City, New York
Reviewed yesterday NEW

My partner and I stayed at the Hilton Tokyo for six nights as part of our vacation in Japan. We had an excellent experience at the hotel. First, the hotel staff went out of their way to accommodate us: we had booked with Hilton directly, a twin room executive suite special rate. When we arrived at the hotel, we asked...

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Helpful?
Thank HarlanL60763
takaratsuka city hyogo japan
Reviewed 2 days ago NEW

this was my officiall stop over in tokyo for 20 years. i was this hotel in changing little by little. in the heart of tokyo business district like hyatt regencyandpark hyatt. easy access to near or surrounding shinjuku.

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Thank F4023NZalbertos
Melbourne, Australia
Reviewed 3 days ago NEW

A wonderful hotel in a great location near to the heart of Shinjuku. I highly recommend to any type of traveller. Staff were very helpful, service exceptional, food was excellent and rooms are clean and large for Tokyo

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Thank andrewmR5799TM
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

A nice hotel. Facilities good. Staff helpful and friendly. Food good. Gym and pool not bad. Good location is a bonus. Hotel is within walking distance of numerous shops and bars and restaurants. Lots of above ground and underground shopping and food complexes nearby. Overall a very good place to base yourself for a trip to Tokyo.

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Helpful?
Thank drdave10
Mumbai (Bombay), India
Reviewed 4 days ago NEW

Great hotel and great staff! We stayed as a family and the staff were very helpful. It is very well located and unlike the Hilton at Odaiba the staff speak excellent English. Breakfast and food options were quite ample.

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Helpful?
Thank RaviRajagopalan
taylor lake village, tx
Reviewed 4 days ago NEW

Superior, tasty options for the breakfast buffet in lovely surroundings. Wonderful bath and bed linens. Decent size room for two with two queen beds, chairs, desk, and lighting. Intelligent design closets. Minimalist Japanese style. Couldn't get waited on any more than if I had a personal valet/maid/butler. Only disappointment: Could not purchase a beautiful tea caddy anywhere in the hotel...

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Helpful?
Thank localworldtraveler
Pattaya, Thailand
Reviewed 4 days ago NEWvia mobile

The staff was very professional, well trained and super friendly. Just excellent. Location of the hotel is good and central. My room was very big with all the luxury one can wish to get and expect from Hilton. I stayed in many Hiltons all over the world and so far this is for me the best. Not cheap but worth...

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1Thank Dirk H
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: American, Steakhouse, Seafood, Australian
Zatta
Zatta
Cuisines: Bar, Wine Bar
Dynasty
Dynasty
Cuisines: Chinese
Tavern Ikagin
Tavern Ikagin
Cuisines: Japanese
No photo provided
Japanese Cuisine Musashino
Cuisines: Japanese, American
No photo provided
Le Pergolese
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $252 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hilton EMEA, Rakuten, Cheap Tickets, JAPANiCAN, Travelocity, Agoda, Odigeo and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Family Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Tokyo staff and other travelers.
111 questions
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See all questions (111)

Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room on the Executive Floor, if possible. The lounge is great.”
 of 5 bubbles MadHatterMom, yesterday | Read review
“sure an excellent hotel.”
 of 5 bubbles F4023NZalbertos, 2 days ago | Read review
“Room over tennis court is quiet.”
 of 5 bubbles localworldtraveler, 4 days ago | Read review
“high floors on shinjuku station side”
 of 5 bubbles Fabriziux83, 1 week ago | Read review
“Higher up rooms appear to be quieter;”
 of 5 bubbles ralphwilhelm1, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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