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1-104-19 Totsukamachi, Shinjuku 169-8613 Tokyo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (422)
Room & Suite (359)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from RIHGA Royal Hotel Tokyo
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 112 hotels in Shinjuku
Travelers' Choice
The RIHGA Royal Hotel Tokyo, located on the edge of Okuma Garden in downtown Tokyo, is a luxurious and elegant retreat set in the centre of one of the world's busiest commercial capitals. Although our presence in Tokyo is recent, we have brought with us a legendary level of service and the experience of operating Osaka's premier hotel, The Royal, for over half a century.
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Room & Suite (359)359
Full view
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Hot tub
Indoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Shuttle bus service
Banquet room
Meeting rooms
Facial treatments
Full body massage
Gift shop
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air purifier
Air conditioning
Interconnected rooms available
Flatscreen TV
Bath / shower
Room service
Wardrobe / closet
Bottled water
Electric kettle
DVD / CD player
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Japanese
Hotel links
Special Offer:★Present★
511Reviews12Q+A27Room tips
Traveler rating
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Popular mentions
Patrick R wrote a review Jul 2020
Ottawa, Canada17 contributions15 helpful votes
I am very disappointed with this Hotel. We were suppose to travel to this Hotel in May 2020 as part of a travelocity package from California. Due to the travel ban our flights were cancelled (and refunded) however the Hotel refused to refund us and provided a coupon. It would have been impossible for us to go to the hotel due to the quarantine policy in Japan anyways. Our other hotels in Japan were far more flexible and did refund us. This hotel is rather predatory and taking advantage of their customers. I would avoid them and find somewhere else to stay in Japan. Travelocity was on the phone with them 3 times, trying to address my concerns. The hotel refused.
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Date of stay: May 2020
Eszter N wrote a review Jan 2020
34 contributions13 helpful votes
A fantastic hotel with very large rooms and romantic ambiance. The food is great, the bar serves delicious cocktails and very nice wines, and the gym/sauna is amazing. The lounge and garden is very beautiful and is popular for hosting weddings as well. The staff is incredibly helpful, accommodating and kind. The hotel is situated only two stations from Shinjuku station and very close proximity to just about anywhere. I enjoyed my stay very much and each time I visit Tokyo, I fall in love anew every time.
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Date of stay: January 2020Trip type: Traveled solo
John wrote a review Jan 2020
102 contributions31 helpful votes
This hotel features traditionally styled rooms, probably imitating Eastern Europe. A coffee in the lobby came to 1,400 Yen ($12) - nearby coffee shops only open mid-morning. Pillows are designed to break your neck. The view of the gardens is nice. The location is inconvenient, the metro system is at least 10 minutes away and there are very few restaurants and coffee places near the hotel.
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Date of stay: January 2020Trip type: Traveled on business
SKhalid wrote a review Dec 2019
Barcelona, Spain63 contributions29 helpful votes
I booked the hotel from 22nd - 24th Dec 2019. On the website it shows that it’s only a short distance walk from the metro station. Little that we know that it’s quite a walk from the Metro station especially in the rain. After a long Shinkansen ride, to walk in the rain in a distance makes one very upset easily. I checked in at the hotel and was handled one lady staff who is speak little English. Mr Kosuke Sakurai saw the state I was in and he quickly took over from that lady. He was pleasant and apologetic towards the whole situation. Throughout the check in process he was always smiling and trying to make the process easy and pleasant. His ever smiling face managed to tone down the unhappiness that I was having when I reached the hotel. He was understanding and willing to listen even though his English is not fluent but he tried his best. As our flight is in the early morning - He also arranged for colleague to help us to get taxis as at 6:30 am as he is not working on the day of our departure. As we could not book a day ahead he said he would drop an email to everyone to be aware. Mr Sakurai walked extra mile to help out his guests to ensure they have a good stay and memories of Royal Rhiga. His dedication towards work is commendable. Another lady I would like to mention here is Ms Maeda. When my flight was delayed by a day she helped us in contacting the airlines and sort things out. She speaks fluent English which makes it easier to communicate with the airlines. She was very professional and helpful. She is very attentive and detail in getting information from the airlines. With these two staff, even though the journey from the hotel to the metro is quite a walk - they make they stay pleasant. Thank you Royal Rhiga
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Date of stay: December 2019Trip type: Traveled with family
UK Travel Worm wrote a review Nov 2019
London, United Kingdom56 contributions12 helpful votes
Perfectly acceptable hotel. They were very helpful in general. We had booked a suite (which was the smallest suite I have ever seen!!) so an extra bed could be included. When an extra son decided to join the trip, the hotel was kind enough to jam an extra bed in. Breakfast OK but not great. Not near a station but the shuttle service was decent.
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Date of stay: November 2019Trip type: Traveled with family
$139 - $373 (Based on Average Rates for a Standard Room)
rihga royal shinjuku
JapanKantoTokyo PrefectureTokyoShinjukuShinjuku / Shinjuku / Nakano / Suginami
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Frequently Asked Questions about RIHGA Royal Hotel Tokyo
Which popular attractions are close to RIHGA Royal Hotel Tokyo?
Nearby attractions include Hotel Chinzanso Tokyo Garden (0.2 miles), Waseda University (0.2 miles), and Higo-Hosokawa Garden (0.2 miles).
What are some of the property amenities at RIHGA Royal Hotel Tokyo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at RIHGA Royal Hotel Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at RIHGA Royal Hotel Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at RIHGA Royal Hotel Tokyo?
Yes, a parking garage is available to guests.
What are some restaurants close to RIHGA Royal Hotel Tokyo?
Conveniently located restaurants include Mokushundo, Miyuki, and Le Jardin.
Are there opportunities to exercise at RIHGA Royal Hotel Tokyo?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at RIHGA Royal Hotel Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does RIHGA Royal Hotel Tokyo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at RIHGA Royal Hotel Tokyo?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to RIHGA Royal Hotel Tokyo?
Many travelers enjoy visiting Hozomon (4.2 miles), Tokyo Central Railway Station (3.1 miles), and Nezu Shrine (2.3 miles).