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Sun Members Tokyo Shinjuku

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144 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Puchong, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Nice place for a compact room and suitable for backpackers. Quality of room is good. Despite, the service should be improved, as an example: assist luggage to room, escalator at the entrance, English spoken receptionist, etc.

Review collected in partnership with Amoma.com

Helpful?
Thank amirulldinj
Knoxville, TN
Level Contributor
118 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the first hotel we stayed at during a study abroad trip I led with 16 college students. Even though the entrance (and hotel) are a bit challenging to find, it is within steps of so much. As with any hotel in Tokyo, the rooms are tiny and you won't get much of a view but the staff were... More 

Helpful?
Thank Garry-Appleseed
Gold Coast, Australia
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 17, 2016

The hotel is one of many business hotels in Shinjuku. It is a little difficult to find, as its entrance is up a laneway behind the Washington Plaza Hotel. We were fortunate to have a local stop and help us find it. It was a reasonable walk, probably over 20 minutes from Shinjuku station, although we found if you took... More 

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1 Thank QldTiger
Jakarta, Indonesia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

Clean, small hotel, good location.near tokyo governmental building, calm street. Around 15 minuteswalk from subway station entrance. Close to shinjuku station, bic camera stores, kabukicho area. Surrounding area is more high rise buidings.

Helpful?
Thank evitawang
KL
Level Contributor
89 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed April 21, 2016 via mobile

This hotel is far from Shinjuku station. We took more than 25mins to 30mins walk to this hotel and not 15mins as mentioned in maps. Our legs got cramp after all the walking. Very inconvenient too. We had to pull our luggage bags up a long flight of stairs. Where is the lift??

Helpful?
Thank Yvonne L

Travelers are raving about these Shinjuku hotels

Townsville, Australia
1 review
1 of 5 stars Reviewed April 9, 2016

We spent 1 night here - Luckily we hadn't booked more. Ok location but we were in a smoking room (not requested!) and it stank. Not that clean. Staff not friendly. No lifts to reception and no staff assistance with bags on the stairs. Lots of noise during the night which sounded like it came from within the walls (pipes... More 

Review collected in partnership with Amoma.com

Helpful?
Thank KMcQld
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 18, 2016

Probably one of my most disappointing hotel experiences ever. We were booked in here on our honeymoon and it couldn't have been further from what we had hoped for, they didn't even care when I told them and our bookings all had this noted. The room was tiny which we expected, but barely enough room to open our suitcases. The... More 

Helpful?
Thank Tom T
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 26, 2016

We stayed here for three nights, four of us in one room on the third floor. From a location point of view, it's pretty good, but have a map on you if you're making your way from the station, as it's not on any of the street maps. It's just down a side street from the Washington Hotel (a hotel... More 

Helpful?
2 Thank Tex1892
Jakarta, Indonesia
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 7, 2016

This hotel is located behind Washington Hotel, its location is in the heart of Shinjuku. The rooms are small and efficient, the staff are friendly and reliable. My son left his leather jacket and when we called from hakuba, Sun Member would keep it until we return. There is not much experience with this hotel other than its perfect location.

Helpful?
Thank blue_ring001
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Room Service
  • Laundry Service
  • Banquet Room

Additional Information about Sun Members Tokyo Shinjuku

Address: 3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $91 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun Members Tokyo Shinjuku 3*
Number of rooms: 179
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Sun Members Tokyo Shinjuku Hotel Shinjuku
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