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Sun Members Tokyo Shinjuku

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155 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Myrtle Beach, South Carolina, United States
Level Contributor
13 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The room was clean, but the couch and chairs took up a lot up space that would've been more useful for storing luggage. The beds were smaller than the beds in the three other hotels we stayed at during our stay in Japan. The comforters were not comfy at all and we could've used a few more pillows than just... More 

Helpful?
Thank Frederikke I
Washington DC
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I see reviews by those who did not get five-star service. Well, this is an OK hotel, but not a 5-star one. I stayed here at the recommendation of a Japanese acquaintance and, as I was told, it was a good deal for the price, but not fancy and not a lot of people around to wait on you head... More 

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Thank Karl38
Great Neck, New York
Level Contributor
9 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We booked 6 months in advance, but when we arrived, were told our reservation was cancelled! I booked with hoteling.com and never canceled my reservation. Thankfully the manager was extremely accommodating and gave us rooms at low prices despite near full hotel capacity during the Obon week. We even got free breakfast vouchers for one day. As non Japanese speaking... More 

Helpful?
Thank VinhNguyen1
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 12, 2016

Staff was very helpful, location close to shinjuku was very convenient, alloxong us to use our JR Pass for most of our stay. We just were disappointed to be given a smoking room when we have two young children. Room quite spacious for Tokyo and nice yukata!

Review collected in partnership with Amoma.com

Helpful?
Thank Jonathan F
Copenhagen, Denmark
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 7, 2016

Located 10 min from Shinjuku station, nice and quiet location. The hotel is clean, effective, albeit the rooms, and particularly the bathrooms are a little small (as to be expected in Tokyo). However, they work OK. Considering the mid-range price I think it is a good choice in Tokyo. Staff is friendly and helpful, although not super experienced and English... More 

Helpful?
Thank Henrik T
1 review
1 of 5 stars Reviewed July 20, 2016 via mobile

First, when we arrived we had to carry all our luggages by ourselves and nobody helped (although we were still ok with this). Second, when we asked for extra pillow, the staff said "no extra pillow, all room busy"...what kind of hotel that DOESN'T GOT ANY EXTRA PILLOW AT ALL! Third, my son was sick and got fever so me... More 

Helpful?
Thank Stefan D

Travelers are raving about these Shinjuku hotels

Puchong, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2016

Nice place for a compact room and suitable for backpackers. Quality of room is good. Despite, the service should be improved, as an example: assist luggage to room, escalator at the entrance, English spoken receptionist, etc.

Review collected in partnership with Amoma.com

Helpful?
1 Thank amirulldinj
Knoxville, TN
Level Contributor
117 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 29, 2016

This was the first hotel we stayed at during a study abroad trip I led with 16 college students. Even though the entrance (and hotel) are a bit challenging to find, it is within steps of so much. As with any hotel in Tokyo, the rooms are tiny and you won't get much of a view but the staff were... More 

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Thank Garry-Appleseed
Gold Coast, Australia
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 17, 2016

The hotel is one of many business hotels in Shinjuku. It is a little difficult to find, as its entrance is up a laneway behind the Washington Plaza Hotel. We were fortunate to have a local stop and help us find it. It was a reasonable walk, probably over 20 minutes from Shinjuku station, although we found if you took... More 

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2 Thank QldTiger
Jakarta, Indonesia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

Clean, small hotel, good location.near tokyo governmental building, calm street. Around 15 minuteswalk from subway station entrance. Close to shinjuku station, bic camera stores, kabukicho area. Surrounding area is more high rise buidings.

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Thank evitawang
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Sun Members Tokyo Shinjuku

Address: 3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $94 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun Members Tokyo Shinjuku 3*
Number of rooms: 179
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Sun Members Tokyo Shinjuku Hotel Shinjuku
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