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Sun Members Tokyo Shinjuku

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152 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Washington DC
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed yesterday NEW

I see reviews by those who did not get five-star service. Well, this is an OK hotel, but not a 5-star one. I stayed here at the recommendation of a Japanese acquaintance and, as I was told, it was a good deal for the price, but not fancy and not a lot of people around to wait on you head... More 

Helpful?
Thank Karl38
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Staff was very helpful, location close to shinjuku was very convenient, alloxong us to use our JR Pass for most of our stay. We just were disappointed to be given a smoking room when we have two young children. Room quite spacious for Tokyo and nice yukata!

Review collected in partnership with Amoma.com

Helpful?
Thank Jonathan F
Copenhagen, Denmark
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located 10 min from Shinjuku station, nice and quiet location. The hotel is clean, effective, albeit the rooms, and particularly the bathrooms are a little small (as to be expected in Tokyo). However, they work OK. Considering the mid-range price I think it is a good choice in Tokyo. Staff is friendly and helpful, although not super experienced and English... More 

Helpful?
Thank Henrik T
1 review
1 of 5 stars Reviewed July 20, 2016 via mobile

First, when we arrived we had to carry all our luggages by ourselves and nobody helped (although we were still ok with this). Second, when we asked for extra pillow, the staff said "no extra pillow, all room busy"...what kind of hotel that DOESN'T GOT ANY EXTRA PILLOW AT ALL! Third, my son was sick and got fever so me... More 

Helpful?
Thank Stefan D

Travelers are raving about these Shinjuku hotels

Puchong, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2016

Nice place for a compact room and suitable for backpackers. Quality of room is good. Despite, the service should be improved, as an example: assist luggage to room, escalator at the entrance, English spoken receptionist, etc.

Review collected in partnership with Amoma.com

Helpful?
1 Thank amirulldinj
Knoxville, TN
Level Contributor
117 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 29, 2016

This was the first hotel we stayed at during a study abroad trip I led with 16 college students. Even though the entrance (and hotel) are a bit challenging to find, it is within steps of so much. As with any hotel in Tokyo, the rooms are tiny and you won't get much of a view but the staff were... More 

Helpful?
Thank Garry-Appleseed
Gold Coast, Australia
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 17, 2016

The hotel is one of many business hotels in Shinjuku. It is a little difficult to find, as its entrance is up a laneway behind the Washington Plaza Hotel. We were fortunate to have a local stop and help us find it. It was a reasonable walk, probably over 20 minutes from Shinjuku station, although we found if you took... More 

Helpful?
2 Thank QldTiger
Jakarta, Indonesia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

Clean, small hotel, good location.near tokyo governmental building, calm street. Around 15 minuteswalk from subway station entrance. Close to shinjuku station, bic camera stores, kabukicho area. Surrounding area is more high rise buidings.

Helpful?
Thank evitawang
KL
Level Contributor
90 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed April 21, 2016 via mobile

This hotel is far from Shinjuku station. We took more than 25mins to 30mins walk to this hotel and not 15mins as mentioned in maps. Our legs got cramp after all the walking. Very inconvenient too. We had to pull our luggage bags up a long flight of stairs. Where is the lift??

Helpful?
1 Thank Yvonne L
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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Sun Members Tokyo Shinjuku

Address: 3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $94 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun Members Tokyo Shinjuku 3*
Number of rooms: 179
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