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Nishitetsu Inn Shinjuku

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790 Reviews from our TripAdvisor Community

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Showing 534: English reviews
San Francisco, CA
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked a non-smoking room, and supposedly got one (it was on a non-smoking floor). It was at the end of the hallway. The room reeked of smoke something terrible. And the bed was very hard and uncomfortable as well. I don't know why this hotel is so highly rated. Needless to say I won't be back to this hotel,... More 

Helpful?
Thank fabgo
NisitetsuInnShinjuku, front staff at Nishitetsu Inn Shinjuku, responded to this review

Thank you very much for choosing Nishitetsu Inn Shinjuku. We are very sorry that you were not satisfied with us. In the non-smoking room our cleaning staff always take care of the smell of smoke though, we appologize for the unpleasant experience you had. With regard to our bed we are going to renovate our rooms in this November. After... More 

Mexico City, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Nishitetsu Inn has a great location just a few steps from the Nishi-shinjuku metro station, so is a superb base for your stay in Tokyo. Also the major Shinjuku station is close to the hotel (15-20 mins walking or next stop from Nishi-shinjuku by metro), so in general you will not have any problem to move around the city.... More 

Helpful?
Thank Carlos O
NisitetsuInnShinjuku, front desk at Nishitetsu Inn Shinjuku, responded to this review

Dear Carlos O, Thank you for your kind feed back after your recent stay at Nishitetsu Inn Shinjuku. We are pleased to learn you found your room comfortable, our location good and staff to be helpful. Our hotel is located in a good place with easy access to Tokyo’s transportation from Nishi-Shinjuku and Shinjuku main station. By the way, we... More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

The Nishitetsu Inn Shinjuku is located very centrally in the Shinjuku area, only 5 minutes walk or so from the West Gate of the Shinjuku station (if you use the overpass foot bridges). The room is a good size for Tokyo. The English website is difficult to use if you want to know what size/number of beds you are getting... More 

Helpful?
Thank pineappleguava
NisitetsuInnShinjuku, front staff at Nishitetsu Inn Shinjuku, responded to this review

Dear pineappleguava, Thank you for your kind feed back after your recent stay at Nishitetsu Inn Shinjuku. We are glad to read that you had a comfortable stay with us. We only regret that our English website is not useful for you. We will study about it. We hope to have the pleasure of welcoming you back in the near... More 

Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very well located. The room is small, but the bed is very confortable. The wi-fi didn't work well in the bedroom, but it is good in the lobby. We didn't try the breakfast. I can say that is a good hotel to spend a night in Tokyo.

Review collected in partnership with this hotel

Helpful?
Thank Ana T
NisitetsuInnShinjuku, front staff at Nishitetsu Inn Shinjuku, responded to this review

Dear Ana T, Thank you so much for your review regarding your recent stay at Nishitetsu Inn Shinjuku. We are glad to hear that our location good and bed comfortable. We apologize for the poor internet connection. We can lend our guests wifi router for free at the front desk. We hope we get the chance to welcome you back... More 

St. Galmier, France
1 review
5 of 5 stars Reviewed 2 weeks ago

Near to the metro, surrounded by convenience stores, banks and restaurants in the beautiful neighborhood of sky scrapers and parks. The Choco'Cros integrated to the hotel lobby and accessible from 7am to 10pm is a good place for breakfast if you miss the regular time for breakfast.

Review collected in partnership with this hotel

Helpful?
Thank abelgh_915989
NisitetsuInnShinjuku, front staff at Nishitetsu Inn Shinjuku, responded to this review

Dear abelgh_915989, Thank you for staying with us and sharing such a wonderful feedback with us. We are glad to hear that you found our location good. There is a Saint Marc café at our lobby, and it does offer some nice bread all day. As you said, Choco’Cros is the best recommended bread at the café. If you would... More 

Xinbei, Taiwan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

the room is clean and the staff can speak enough english. it is convenient as there are restaurants and 7-11 and family mart around. it is near MRT too. i would love to come back and stay here again if i come to tokyo again.

Review collected in partnership with this hotel

Helpful?
1 Thank Ling C
NisitetsuInnShinjuku, front staff at Nishitetsu Inn Shinjuku, responded to this review

Dear Ling C, Thank you so much for taking the time to write about your recent stay at Nishitetsu Inn Shinjuku. We are pleased to learn you found your guest room clean and our staff to be helpful. As you stated, we have two convenience stores and a 100-yen shop where you may buy almost anything for 100 yen excluding... More 

Warrnambool, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location just around the corner from a train station, pubs, night spots, restaurants and the business area on the other side as well as gardens as viewing towers. Hotel staff were friendly, the rooms were small but big enough and the queen bed was of good size for my 6'4 frame. Rooms are basic but serviceable with good water... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 211justin
NisitetsuInnShinjuku, front staff at Nishitetsu Inn Shinjuku, responded to this review

Dear 211justin Thank you very much for taking your time to write the review of Nishitetsu Inn Shinjuku. We are so pleased to receieve such a positive feedback.As you stated we have vending machine and ice dispenser on 5th and 10th floor. It is regrettable that our bed is too hard for you.We will start to renovate guest rooms in... More 

Changsha, China
1 review
4 of 5 stars Reviewed 3 weeks ago

For the most part for wanting something basic it was quite interesting. A washing machine on the 7th floor open for everyone with a woman only on a different floor, so I felt like a bachelor in a bachelor apartment building while washing some clothes. LOL. (bring coins) One shopping area and eating area with bars is very close by,... More 

Review collected in partnership with this hotel

Helpful?
Thank BillRoney
NisitetsuInnShinjuku, front desk at Nishitetsu Inn Shinjuku, responded to this review

Dear BillRoney, Thank you for choosing Nishitetsu Inn Shinjuku and for taking the time to share your kind compliments of your recent stay with us. We are glad to hear that you found our laundry interest, location good, and staff to be helpful. Your compliments will surely encourage us to keep improving our service quality. As you mentioned, we have... More 

Vancouver, British Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

poor Wi-Fi,room is small,good location,check out time is at 10am which is the earliest I ever experienced. Easy to access subway and very convenient to shopping area and train station. Easy to access the restraint nearby

Review collected in partnership with this hotel

Helpful?
1 Thank 241wilson
NisitetsuInnShinjuku, front desk at Nishitetsu Inn Shinjuku, responded to this review

Dear 241wilson, Thank you so much for taking the time to write about your recent stay at Nishitetsu Inn Shinjuku. We are pleased that you enjoyed our convenient location with easy access to Tokyo’s transportation from Nishi-Shinjuku and Shinjuku main station. There is also some nice restaurants around our hotel. By the way, we apologize for the poor internet connection.... More 

Province of Pescara, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel for the 5th time because of its position and quality/price but, to be honest, the hotel (the rooms) begins to be a little bit overlooked and for the first time in Japan i found dust and mildew in my room

Helpful?
1 Thank Danielad1379
NisitetsuInnShinjuku, front staff at Nishitetsu Inn Shinjuku, responded to this review

Dear Danielad1379 Thank you for staying at Nishitetsu Inn Shinjuku and for taking your time to post your feedback on Trip Advisor. We are glad that you like our location and quality. However in respect of our cleanliness it is regrettable that you had unpleasant feeling about the dust in your room. We are going to start on renovation in... More 

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Staying in Shinjuku

Neighborhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Nishitetsu Inn Shinjuku is a short 2-minute walk from the Nishi-Shinjuku subway station and an 8-minute walk from Shinjuku Train Station. It offers modern accommodations with massage services and free property-wide Wi-Fi. Guest rooms have both air conditioning and heating facilities. Each room comes with a fridge, tea making facilities and a flat-screen TV with satellite channels. Pay-per-view movies are also available. A dry-cleaning service and coin-operated laundry machines are available on the property. Luggage storage is possible at the 24-hour front desk. The Teketeke restaurant is on the B1 floor and serves breakfast daily. The Saint Marc Cafe on the ground floor serves coffee and light meals. The Shinjuku Nishitetsu Inn is just under half a kilometer from Shinjuku Central Park and the Tokyo Metropolitan Government Buildings. The Isetan Department Store is a 15-minute walk from the hotel. ... more   less 

Additional Information about Nishitetsu Inn Shinjuku

Address: 7-23-2 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $92 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nishitetsu Inn Shinjuku 3*
Number of rooms: 302
Reservation Options:
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Also Known As:
Nishitetsu Inn Shinjuku Hotel Shinjuku
Nishitetsu Hotel Shinjuku
Nishitetsu Inn Shinjuku Tokyo
Hotel Style:
#7 Business Hotel in Shinjuku
#9 Romantic Hotel in Shinjuku
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