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Shibuya Granbell Hotel

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Shibuya Granbell Hotel
Shibuya Granbell Hotel
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636 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Reviewed yesterday NEWvia mobile

After reading so many reviews for all hotels in Japan, I expected a tiny room and bed, but this was much better than I expected! Great room, decent size bed and bathroom, loved the complimentary breakfast included daily that we weren't expecting! Great location, friendly staff who all spoke pretty decent English. Would definitely stay here again and recommend it...

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Helpful?
Thank Jenna C
Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

The room is tiny. I can't even open my suitcase it's that small. The wifi is awful and you can't even loads internet pages. There's no European or US or USB plug sockets. If you are taller than 5"3 then you won't fit in the bed. The rooms are old and dated. The carpet is dirty and so are my...

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Helpful?
Thank Sarah G
渋谷グランベルホテル, フロント オフィス マネージャー at Shibuya Granbell Hotel, responded to this review

Thank you very much for staying this time from bottom of my heart. First of all, we deeply apologize for everything that disappointed you. About the speed of Wi-Fi, it seems the farther become your room from the Wi-Fi spot, the slower it gets. Therefore we have Wi-Fi routers to lend for those who need it faster. Yes, there is...

Reviewed 4 days ago NEW

Lovely place, great spot and funky rooms. This is my second stay here. It's so conveniently located in Shibuya, just outside all of the bustle, but amazingly close to everything you need. Friendly staff and cool rooms make this a great choice.

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Helpful?
Thank Ben W
Singapore
Reviewed 5 days ago NEWvia mobile

Room was decent size, room was clean, good shower after a long day out, friendly and helpful receptionists, great location at a decent room rate ! Definately will go back. Surprise... the entrance was very unique

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Helpful?
Thank winnielow
Hong Kong, China
Reviewed 2 weeks ago

I was in Tokyo Jan 2017 for 8 nights, I stayed in Shinjuku 4 nights and Shibuya 4 nights Two location are perfect to anywhere. Granbell is a boutique hotel,very stylish and morden. Very close to the train station. the one in Shinjuku is mainly group check in but here is more relaxing all staff are friendly and helpful as...

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1Thank lizac622
Melbourne, Australia
Reviewed 2 weeks ago

Very close to train station on multiple lines - so can get virtually anywhere in Tokyo. Hotel was average to good - staff were friendly, but didn't go out of their way, rooms were very small with no storage (would have preferred smaller bed) to leave space for at least suitcases, and breakfast at either option was ok but not...

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Helpful?
Thank Amanda W
Mexico City, Mexico
Reviewed 2 weeks ago via mobile

Not a pleasant stay. The staff was accommodating at check-in/out, but all the balance was substandard. Parking was a headache. Rooms are small (even for Japan). Lame breakfast. Close to station but in a dark area. Even for one night, there are better options around.

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1Thank draghignazzo
Reviewed 2 weeks ago via mobile

Hotel is a bit tired but comfortable to stay. Compared to the Shinjuku one the Shinjuku ones is a lot better in terms of newness, vending machine variety and it also has a washing machine which is handy. Rooms at shibuya hotel could do with up grade. Location is great as it is close to everything you could need. It...

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1Thank Jen P
philippines
Reviewed 3 weeks ago via mobile

Room was above average to Japanese hotel standard. Minimal to none in breakfast menu choices. As tourists we wanted to stay somewhere convenient. IT says it is near the JR station. Yes it is true, BUT it didnt say that you have to take an wide overpass everytime you want to cross the street. No other way to reach the...

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2Thank ilovehkg
Miami Beach, Florida
Reviewed February 11, 2017

two things are disappointing, first the floor carpet at the room is nasty, second, if you dont speak japanese, they dont have too many tv channels and no one is in english, the staff is friendly, the breakfast at first floor is poor, i didn't try the 3rd floor, maybe is better

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Helpful?
Thank nanopineiro
渋谷グランベルホテル, フロント オフィス マネージャー at Shibuya Granbell Hotel, responded to this review

Thank you very much for your feedback. First, we are so sorry about the carpet and the breakfast at first floor. We are planning to change the carpet and the wallpaper at all the rooms. About the breakfast, the 3rd floor (actually the 2nd floor) got good reviews. We will absolutely take care of the 1st floor. We hope to...

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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Shibuya Granbell Hotel

Address: 15 - 17 Sakuragaoka-cho, Shibuya 150-0031, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Price Range: $112 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shibuya Granbell Hotel 3.5*
Number of rooms: 105
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Also Known As:
Granbell Hotel Shibuya
Shibuya Granbell Hotel Tokyo
Hotel Style:
#6 Romantic Hotel in Shibuya
#6 Family Hotel in Shibuya
#7 Business Hotel in Shibuya
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Questions & Answers

Here's what travelers have asked, with answers from Shibuya Granbell Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner room is more quiet”
 of 5 bubbles lizac622, 2 weeks ago | Read review
“expensive for a nasty room carpet”
 of 5 bubbles nanopineiro, Feb 11, 2017 | Read review
“We were on the 6th floor, no view. Room was warm, so we were able to keep the windows open to get some air.”
 of 5 bubbles Kelsey1976, Nov 29, 2016 | Read review
“Check out the room before you pay!!”
 of 5 bubbles peterwQ2866UJ, Oct 19, 2016 | Read review
“ask for non smoking if an issue, but we had a smoking room and didn't even smell it.”
 of 5 bubbles eiei581, Oct 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question