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Shibuya Tokyu REI Hotel

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Traveler (147)
Room & Suite (204)
Dining (23)
Overview
  • Excellent20%
  • Very good50%
  • Average23%
  • Poor5%
  • Terrible2%
Travelers talk about
“hush hush”(4 reviews)
“train station”(16 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
Oct 2Oct 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (397)
Filter reviews
189 results
Traveler rating
51
93
29
8
8
Traveler type
Time of year
LanguageEnglish
More languages
51
93
29
8
8
Show reviews that mention
All reviewshush hushexcellent locationtrain stationfamily martrooms are smallrestaurant staffjapanese buffet breakfastusb portsbic cameratokyo roomslarge luggagearrive earlysmall deskqueen sizehair brushcentrally located hotelwould stay here again
FilterEnglish
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1 - 5 of 189 reviews
Reviewed yesterday via mobile

Really great location. 2 minutes from Shibuya station. The room really small. The breakfast is great The air conditioning/ ac was not functioning well. I’m traveling during the summer.. my son really need the AC. It was HOT.

Thank Heatie
Reviewed 3 weeks ago

The location of this hotel is good, around the corner from the subway and the Shibuya crossing and lots of restaurants to eat in, what lets this hotel down is the staff, they are a little rude and don't speak very good english. The rooms...More

Thank RayleneL
Response from shibuyatokyu1, マネージャー at Shibuya Tokyu REI HotelResponded 3 weeks ago

Dear RayleneL, Thank you very much for your good feedback about our location but we would apologize that you felt bad about our service. We apologize for what you have experienced. Thank you very much for giving us an opinion and your importnat time. We...More

Reviewed 4 weeks ago via mobile

We immediately felt uncomfortable as soon as we entered the room. My boyfriend and I noticed brown stains along the walls, dust all over the air purifier and long strands of hair in the bathroom! That night we also noticed two brown/redish stains on the...More

3  Thank Veronica L
Response from shibuyatokyu1, マネージャー at Shibuya Tokyu REI HotelResponded 3 weeks ago

Dear Veronica L, We would apologize that you felt bad about dust in the our room and service. We apologize for what you have experienced. Thank you very much for giving us an opinion and your importnat time. We are trying to getting much more...More

Reviewed August 7, 2018

This hotel was the first that we stayed in on our trip. It was in an excellent location - close to the station and many bars, shops and restaurants in walking distance. Room was a bit small but we really only slept and showered there....More

Thank Jayne M
Response from shibuyatokyu1, マネージャー at Shibuya Tokyu REI HotelResponded 4 weeks ago

Dear Jayne M Thank you very much for your comments. We are very happy to hear that you mentioned our hotel's location. Our hotel locates that Shibuya crossing is 2-3minutes away, Shibuya station is 2minutes away, major department store and shopping mall are 3-10minutes away...More

Reviewed July 21, 2018 via mobile

This place is in a perfect location for Tokyo first timers or those who want to be central. Good staff and rooms are a bit larger than what you'd get in a business hotel. The rooms were clean but not spotless. I saw the cleaners...More

2  Thank MrShibuya
Response from ハシュ ハ, マネージャー at Shibuya Tokyu REI HotelResponded July 25, 2018

Dear MrShibuya, Thank you very much for your good feedback about our location but we would apologize that you felt bad about dust in the our room. We apologize for what you have experienced. Thank you very much for giving us an opinion and your...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Pool
Free Parking
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
225
Price range
$123 - $236 (Based on Average Rates for a Standard Room)
Formerly known as
Shibuya Tokyu Inn
Also Known As
Shibuya Tokyu Hotel Shibuya
,
Shibuya Tokyu REI Hotel Tokyo
Location
Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
225
Price range
$123 - $236 (Based on Average Rates for a Standard Room)
Formerly known as
Shibuya Tokyu Inn
Also Known As
Shibuya Tokyu Hotel Shibuya
,
Shibuya Tokyu REI Hotel Tokyo
Location
Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Photos
Traveler (147)
Room & Suite (204)
Dining (23)
Amenities (6)
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
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Questions & Answers
Ask a question
balletdiva
April 28, 2018|
Answer
Response from Gladys T | Reviewed this property |
Hi, yes they do have one. Complete toiletries found inside the bathroom. Aside from that, upon check-in they gonna offer you sachet of facial moisturizer, handcreme, and others.
1
Vote
Soph851
July 29, 2017|
AnswerShow all 5 answers
Response from twinklemelody | Reviewed this property |
It is walking distance , about 20 min I think . Alternatively it's only 1-2 train stops away . We took a cab too - can't remember the cos but I believe less than 1,000 yen
1
Vote
Soph851
July 8, 2017|
Answer
Response from JanHana | Reviewed this property |
Take exit 10, Miyamasuzaka exit, head left and turn the corner and cross the street--about 2 minutes. You'll see the red vertical sign.
5
Votes
Room Tips
"A bit bigger room would be perfact"
Read review
"Higher floors.Change room if aircon doesn’t work."
Read review
"All rooms seemed to be equally good."
Read review
"Great location for shopping & dining in Shibuya area"
Read review
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