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Shibuya Excel Hotel Tokyu

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1,056 Reviews from our TripAdvisor Community

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Showing 681: English reviews
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Reviewed 1 week ago via mobile

Great location. Easy access to the train, bus, food stalls. Great view of shibuya scramble crossing! Staff are english friendly. Buffet breakfast area has a great view of tokyo. Shopping area has a good mix of budget and luxury branded shops

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Thank Tommy R
Manila, Philippines
Reviewed 1 week ago

From the airport to wherever you plan to go in Tokyo, the location is excellent. Airport Limousine Coach drops you (and picks up) in this hotel and it's practically above the Shibuya Station so Ginza is just a 15 min ride on the Ginza Line while Omotesando and Harajuku just a couple of minutes away. The area around the hotel...

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1Thank REDcrazy
Singapore, Singapore
Reviewed 3 weeks ago

I had always stayed in Keio Hotel Shinjuku whenever I visit Tokyo. We thought of making a change for once since the kids love Shibuya. This hotel is just a stone throw away from the Shibuya train station, facing the Shibuya crossing. Below the hotel is the Tokyo Mark City where you can find many restaurants. The twin room my...

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1Thank fleeang
Taipei, Taiwan
Reviewed 3 weeks ago

There are several options for hotel guest to travel between the hotel and airport, limousine bus, JR, metro etc. are all convenient. It is also on top of Shibuya station and Mark city (department store). The room is large compare with other hotels in Tokyo, and super recommend to try the breakfast. The guests can have Japanese or Western buffet...

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Thank YTWsisters
Oslo, Norway
Reviewed 3 weeks ago via mobile

Super easy to get here from Natita airport. There is limobus that goes directly to the hotel. A little expencive, but that's Tokyo. Rooms where nice, the service was top, breakfast was good and you can choose between western and japanese. The view is also amazing, close to all the shops at Shibuya. Definitely coming back.

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Thank TrineGrimm
Taipei, Taiwan
Reviewed 3 weeks ago

My family of four stayed at Shibuya Excel Hotel Tokyu in late Dec 2016. We chose this hotel because of its convenient location, not only right at the Shibuya station but also right at the Mark City Bus station, which we could check out in the 5th floor and took a 6:30AM express bus at the 4th floor to Kawaguchiko...

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2Thank cyshiau
Los Angeles, California
Reviewed 3 weeks ago

The location and view are the reasons to stay at the Shibuya Excel Hotel. Right next to the Shibuya train station, the famous Shibuya scramble crosswalk, and in the heart of Shibuya. The room types are not labeled very clearly and it’s confusing. What was odd was we first had a Premium Double room which was the biggest room type...

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1Thank travelmypassion
Reviewed 4 weeks ago

Shibuya Excel Hotel is very good located, just next to one main train station very easy to connect with different places in tokyo or to Narita Express from the airport, the room was small but clean, I did not give then 4 because I arrive early and the check in was until 2:00PM and they do not make any effort...

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1Thank William G
Manila, Philippines
Reviewed 4 weeks ago

Shibuya Excel is one of the first hotels that we consider when traveling as a group or family to Tokyo. The size of the rooms are big by typical Japanese standards. A twin room with 2 single beds plus one extra bed is still quite spacious for us. The hotel is centrally located on top of the Shibuya station with...

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2Thank JeffChua2020
West Vancouver, Canada
Reviewed 4 weeks ago

This is our regular hotel when we visit Tokyo ~ centrally located, accessible by Airport Limousine Bus. Front Receptionists can communicate in English. The down sides are slow wi-fi & the Hotel's reluctance in helping with restaurant reservation by e-mail.

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2Thank Lraep
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Staying in Shibuya / Harajuku / Ebisu

Neighborhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about Shibuya Excel Hotel Tokyu

Address: 1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Price Range: $201 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shibuya Excel Hotel Tokyu 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Shibuya Excel Hotel Tokyu Tokyo
Hotel Style:
#4 Family Hotel in Shibuya
#4 Business Hotel in Shibuya
#5 Romantic Hotel in Shibuya
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Questions & Answers

Here's what travelers have asked, with answers from Shibuya Excel Hotel Tokyu staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“To have breakfast in this hotel is a must!”
 of 5 bubbles YTWsisters, 3 weeks ago | Read review
“High floor rooms for better view of the city and less noise from the Shibuya station.”
 of 5 bubbles cyshiau, 3 weeks ago | Read review
“Book a Semi Double Room if you want a city view.”
 of 5 bubbles travelmypassion, 3 weeks ago | Read review
“The wing facing the Shibuya intersection are larger and have the better view.”
 of 5 bubbles Mpua66, Jan 16, 2017 | Read review
“As I said in my review, try to get a room with a view preferably overlooking Shibuya crossing. Awesome to watch!”
 of 5 bubbles RoseThrone, Jan 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question